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Customer reviews for SAMSUNG 55" Class Q60B-Series QLED 4K Smart TV - QN55Q60BDFXZA for
SAMSUNG 55" Class Q60B-Series QLED 4K Smart TV - QN55Q60BDFXZA
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4.6 out of 5 stars
stars
518 ratings502 reviews
  1. 5 stars77% (399)
  2. 4 stars16% (81)
  3. 3 stars3% (15)
  4. 2 stars1% (5)
  5. 1 star3% (18)
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Showing 41-50 of 502 reviews
Nov 20, 2022
Reviewer name: Geri
1 out of 5 stars
1 out of 5 stars review

Tv shuts off

Tv shuts off randomly I hooked it up, cable works fine, just shuts off

Review from Samsung US
Helpful?12GRF2340KB613891106699
reply from Samsung Brand Ambassador

Geri, It’s unfortunate to hear your Q60B TV is turning off by itself. Please try a few troubleshooting steps that may help solve the issue: 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds. 2. Check the power cord to see if there is any visible damage. 3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet. 4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. If the TV continues to turn off by itself, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Aug 1, 2022
Reviewer name: JG3020
4 out of 5 stars
4 out of 5 stars review

Great TV more Apps Needed

[This review was collected as part of a promotion.] We like the TV but some apps are not available. We have to use an additional fire stick. Other features are great!

Review from Samsung US
Helpful?12GRF2340KB613891106699
Oct 5, 2022
Reviewer name: Perfectsun
5 out of 5 stars
5 out of 5 stars review

My Samsung TV

[This review was collected as part of a promotion.] We use our TV for everyday watching anything from Local News to 4K movies. Still amazed at the brilliance of colors and the clarity of 4k content.

Review from Samsung US
Helpful?12GRF2340KB613891106699
Jul 24, 2022
Reviewer name: LallyQ60
4 out of 5 stars
4 out of 5 stars review

Great picture and software

[This review was collected as part of a promotion.] The Samsung Q60 has excellent picture quality and features/software interface, but lag can get overtly bad.

Review from Samsung US
Helpful?12GRF2340KB613891106699
Oct 5, 2022
Reviewer name: Nuclear1234456678890
5 out of 5 stars
5 out of 5 stars review

Great tv. Like picture quality. Sound fantastic

[This review was collected as part of a promotion.] To watch movies with family. Enjoy playing games with friends. The sound quality n outstanding. The size is great.

Review from Samsung US
Helpful?12GRF2340KB613891106699
Oct 5, 2022
Reviewer name: BREDERYF
5 out of 5 stars
5 out of 5 stars review

ALL I CAN SAY IS THAT I LOVE MY TV

[This review was collected as part of a promotion.] I LOVE WATCHING MOVIES 🍿 AND TV SERIES IN MY BEAUTIFUL TV 📺 💯 AND PLAYING KRATOS IN MY PS4 👍👍👍

Review from Samsung US
Helpful?12GRF2340KB613891106699
Oct 5, 2022
Reviewer name: AiranH
5 out of 5 stars
5 out of 5 stars review

Excellent TV for the price point

[This review was collected as part of a promotion.] Excellent tv excels in all areas and has all the features of a more expensive tv. Pairs well with the sound bar and woofer Just an excellent tv overall !

Review from Samsung US
Helpful?12GRF2340KB613891106699
Sep 29, 2022
Reviewer name: LoveMyTV
5 out of 5 stars
5 out of 5 stars review

Best TV I've own

[This review was collected as part of a promotion.] I love how this TV has a great image and the sound of the speakers is awsome. I love that i can integrate it with my Google Home ecosystem. Best purchase ever!

Review from Samsung US
Helpful?12GRF2340KB613891106699
Dec 16, 2022
Reviewer name: DxSalinas90
1 out of 5 stars
1 out of 5 stars review

Better features then the Amazon Firestick.

I bought this tv expecting to get the included promotional gift of Xbox Game Pass for 3 Months and Samsung has failed to follow up with it. All I received was a glitchy tv and no promotional like advertised.

Review from Samsung US
Helpful?12GRF2340KB613891106699
reply from Samsung Brand Ambassador

DxSalinas90, Thank you for sharing your experience. For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Q60B TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care I hope these tips help you enjoy your new product. To best assist you with your promotional items, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Oct 4, 2022
Reviewer name: PortCaptain1982
5 out of 5 stars
5 out of 5 stars review

Samsung is the greatest TV we have ever purchased

[This review was collected as part of a promotion.] We love our Samsung Qled. We stream and do not use any satellite or cable. Our favorite feature is how easy to down load and use apps. Also the internet is very user friendly.

Review from Samsung US
Helpful?12GRF2340KB613891106699