Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 55" Class Q60B-Series QLED 4K Smart TV - QN55Q60BDFXZA for
SAMSUNG 55" Class Q60B-Series QLED 4K Smart TV - QN55Q60BDFXZA
4.6 out of 5 stars
stars
515 ratings499 reviews
  1. 5 stars77% (396)
  2. 4 stars16% (81)
  3. 3 stars3% (15)
  4. 2 stars1% (5)
  5. 1 star3% (18)
Sort by |
Showing 21-30 of 499 reviews
Jul 27, 2022
Reviewer name: Lazy Bones
3 out of 5 stars
3 out of 5 stars review

Mixed - good and a little less than good

1. this replaced a 12-year-old samsung smart tv that was smart: it had a camera, voice recognition, motion recognition, a full-function remote, and a simple interface. this tv (qled55”) is not that smart, and opens in various source modes, the pattern of which i cannot determine. excellent picture, good sound. the remote -what can i say -it's not user friendly. there are four dedicated buttons on the lower part that move the source to special inputs, such as disney+, netfilix, and so on. almost every time that i pick up the remote, it switches to one of those inputs, losing what i was watching. i finally cut three of those buttons off the remote, and covered the holes with tape -problem solved. i miss my 12-year-old samsung.

Review from Samsung US
Helpful?12GRF2340KB613891106699
reply from Samsung Brand Ambassador

Lazy Bones, We appreciate you sharing your experience with the remote, as well as source selection. To ensure your Q60B TV's performance is fully optimized, please be sure your TV's firmware is updated with version 1303. You can check this by going to: Home > Menu > Settings > Support > Software Update. Additionally, please know you can choose what your TV does when you turn it on by going to Menu > Settings > All Settings > General & Privacy > Start Screen Option > Autorun Smart Hub 1) Enabling Autorun Smart Hub automatically launches the Smart Hub when the TV is turned on. Navigate to this option to enable or disable the feature. 2) If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off by pressing the Select button in the current menu. To assist you in the learning the various features, functions, and settings of the remote, you can download the Solar Cell Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the Q60B under QLED 4K TVs > B Model Lineup. You can also find other guides and manuals to further assist you with your TV’s features. If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist

Oct 25, 2022
Reviewer name: FrustratedChris
2 out of 5 stars
2 out of 5 stars review

Nice big screen

[This review was collected as part of a promotion.] This tv has a nice big crisp picture but it occasionally puts up a message that there is no internet connection. I have fiber optic internet with 500/300 speed and I have never had an issue with my other Samsung 65 inch tv. Sometimes the volume will just take off up to maximum and when I try to lower it the different apps that came with it will rapidly scroll back and forth. It is like it is being remotely being controlled and played with. It gets quite frustrating when trying to watch a movie and it starts acting up. I am not too happy with it at all.

Review from Samsung US
Helpful?12GRF2340KB613891106699
reply from Samsung Brand Ambassador

FrustratedChris, It's unfortunate to hear of the issues you're having with your Q60B TV's Solar Cell Remote. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds. After performing this reset, you will need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected. If the issue persists after resetting and re-pairing: 1. Unplug the TV for 30 seconds, and plug it back in. 2. Try moving closer to the TV and re-pairing. 3. Check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery. 4. Check for available firmware updates on your TV. Go to: Home > Menu > Settings > Support > Software Update > Update Now If you've tried the above steps and you're still experiencing issues, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Dec 13, 2024
Reviewer name: Jeen
5 out of 5 stars
5 out of 5 stars review

GREAT screen

I am using this awesome screen for 2 years. There is no comparison.. never had any issues and outstanding picture quality. I stopped going to move theaters after buying this ..

Review from Samsung Canada
Helpful?12GRF2340KB613891106699
Oct 5, 2022
Reviewer name: Briansong
5 out of 5 stars
5 out of 5 stars review

Nice TV to own

[This review was collected as part of a promotion.] This Samsung 70inch 4K TV is nice to have. So far so good. Next time, I'm thinking about getting a 90" TV.

Review from Samsung US
Helpful?12GRF2340KB613891106699
Jul 27, 2022
Reviewer name: Kumar V
1 out of 5 stars
1 out of 5 stars review

Worst TV Samsung ever made

i had 2019 qled 70r model and was told q60b (2022) is advance and same 4k quality. apparently it is not. i compared side by side and picture quality and refresh frequency is too low therefore streaming was too bad.

Review from Samsung US
Helpful?12GRF2340KB613891106699
reply from Samsung Brand Ambassador

Kumar V, I'm sorry to hear of the confusion you've encountered with the Q60B TV. Please know this model features Motion Rate 120, which is a metric that combines the panel’s native refresh rate, image processing, and backlighting technology. This produces a rating that better conveys the TV’s overall motion performance. Motion Rate 240 is available in our Q70A Series and higher. Should you have questions, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

May 24, 2022
Reviewer name: LoveSamsung
5 out of 5 stars
5 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] It's a subtle picture. Shading is nicely handled, even in the awkward areas of contours and clothing, and skin tones look entirely natural

Review from Samsung US
Helpful?12GRF2340KB613891106699
Feb 8, 2023
Reviewer name: Big Bruce
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great price

Great picture

Helpful?12GRF2340KB613891106699
Sep 27, 2022
Reviewer name: LuvSamsungProducts
5 out of 5 stars
5 out of 5 stars review

LuvSamsung

[This review was collected as part of a promotion.] I stream everything. I watch a lot of Channels that Samsung Offers on the Samsung Station. I stream Netflix, Disney, Amazon Prime. I love that I can watch on my Samsung TV whats on my Samsung Galaxy Cell Phone. I have a Florida room I primarily watch TV in. Yes it's off the wall because the Hurricane is coming.

Review from Samsung US
Helpful?12GRF2340KB613891106699
Aug 23, 2022
Reviewer name: Mom3boys
5 out of 5 stars
5 out of 5 stars review

Sharp Crystal clear Picture

[This review was collected as part of a promotion.] I have had a samsung TV since the massive big boxy ones. But I never thought they would evolve into this amazingly clear picture they are now. I love my TV. It has been great for watching House of Dragon and darker shows and movies with dark scenes. I can see them clearly even in the day. 10/10 recommended this Tv.

Review from Samsung US
Helpful?12GRF2340KB613891106699
Sep 27, 2022
Reviewer name: Cthomp
5 out of 5 stars
5 out of 5 stars review

Best TV's on the market!

[This review was collected as part of a promotion.] Awesome picture quality and good sound as well! Love the built in apps, but especially SamsungTv app that I didn't even know existed! I've been on the Top Gear channel for 4 days now! Was amazed at the content! 5⭐️

Review from Samsung US
Helpful?12GRF2340KB613891106699