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Customer reviews for Jetson Horizon X Kids 36V Electric Dirt Bike with Headlights for
Jetson Horizon X Kids 36V Electric Dirt Bike with Headlights

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Showing 31-40 of 49 reviews
Jul 4, 2025
Miya
4 out of 5 stars review

Kickstand broke first use

Kickstand broke first use. Have to prop against the wall to plug in. This is definitely to small for a 13 year old. It fits my 8 year old great.

Helpful?2WLNWD8Y6DKM13890863319
Jan 5, 2025
Mom of boys
4 out of 5 stars review

Birthday Gift

My son got this for his birthday and LOVES it. I will say, I agree on the size, it is a little small. He is 7 and tall for his age, but would definitely be too big for it if he was 13 (the age reccomended on the product is 13+).

Helpful?2WLNWD8Y6DKM13890863319
Mar 28, 2025
louisianamom2014
4 out of 5 stars review

Great product but....

My son got this for Christmas and not even a month later one of the tires popped and now, I'm trying to look for a replacement tire and it's not easy! Now, 3 months later and I still haven't found a replacement tire!

Helpful?2WLNWD8Y6DKM13890863319
reply from Jetson Bike

Dear Valued Customer,Thank you for reaching out! We sincerely apologize for the trouble you've experienced in finding a replacement tire for your Jetson Horizon X Kids Electric Dirt Bike. We understand how frustrating this must be, and we’re here to help!Please reach out to us at 1 (844) 585-7462, available from 10 AM–6 PM EST, and our team will be more than happy to assist you in finding a solution. We appreciate your patience and look forward to resolving this for you!Best Regards, Customer Service Team at Jetson

Dec 26, 2024
Cflin
3 out of 5 stars review

Fun bike horrible seat

My boys received this booked for Christmas and think it is so fun but every time they ride the bike they get off sagging their butt hurts from the seat. The seat is really hard and narrow and very uncomfortable. If it has a better seat I’d give it a 5 but I worry they won’t ride it very long because of how uncomfortable it is. Very well made though.

Review from RideJetson.com
Helpful?2WLNWD8Y6DKM13890863319
Dec 11, 2024
Harry M
5 out of 5 stars review

Fun to Ride

Quick and easy to assemble. Has 3 speeds, 1 is great to get a feel, 2 seems to be the sweet spot for now, my son says 3 is too fast and you can see diferences between them. His opinion: “Felt nervous at first, but comfortable immediately after going. Ride was smooth and quiet. Quick to learn. Is harder to ride on grass and feels like a rollercoaster going downhill.”

Review from RideJetson.com
Helpful?2WLNWD8Y6DKM13890863319
Apr 27, 2025
ZeBra
4 out of 5 stars review

Boys love it.

I only read the reviews after i ordered it, while waiting for it to come. I was nervous about the size but when it came it was big enough for my 10yo My other one wants one for his birthday. One of the valve stems was in the wheel too far and we missed it til the tire went flat almost immediately. We've only had it a day. I think it will work out fine for $150. I think we will be in trouble of we pop a tire..

Helpful?2WLNWD8Y6DKM13890863319
Nov 27, 2024
Nirit A
5 out of 5 stars review

Very Cool Dirt Bike! Fun fun fun!

The Horizon X Dirt Bike is fantastic for young riders. It is so cool and so much fun! I got this for my 12 year old son and he loves it! I think it is also good for younger kids. Unboxing and assembly was easy, all you need to do is connect the handle bar (4 screws and under 5 minutes). Quality is excellent, the battery seems to last for a long time and the speed is great (you have 3 speed options). I Highly recommend this bike.

Review from RideJetson.com
Helpful?2WLNWD8Y6DKM13890863319
Jun 21, 2025
Disappointed consumer
1 out of 5 stars review

Chain won’t stay on after 5 minutes of use

Used product for approximately 5 minutes and the chain won’t stay engaged

Review from RideJetson.com
Helpful?2WLNWD8Y6DKM13890863319
reply from Jetson Customer Care

Dear Valued Customer, Thank you for bringing this matter to our attention. We sincerely apologize for the trouble you experienced with your Horizon X Electric Dirt Bike. A chain that won’t stay engaged after only a few minutes of use is not the performance we expect from our products, and we understand how frustrating this must be. We would like the opportunity to further investigate what went wrong and determine the best solution for you. Please reach out to our customer service team at our toll-free number, 1 (844) 585-7462, available daily from 10 AM to 6 PM EST. We’re committed to ensuring your complete satisfaction and will do everything we can to make this right.

Sep 23, 2024
Boymom
5 out of 5 stars review

Verified Purchase

Kids electric bike

Great product

Helpful?2WLNWD8Y6DKM13890863319
Dec 28, 2024
Disappointed
2 out of 5 stars review

Disappointing

This bike is good for ages 4-8. Why does it say 13 and up? Its too small and my kids knees got bruised from hitting the steering wheel because its too small and he's 10.

Helpful?2WLNWD8Y6DKM13890863319
reply from Jetson Bike

Dear Valued Customer,We truly apologize for the inconvenience you've experienced with the bike's size. We understand how frustrating it must be for your child to have an uncomfortable experience. We appreciate your feedback and will take it into consideration to ensure our product descriptions are clearer. Please contact our customer service team at 1 (844) 585-7462, available every day from 9am to 5pm EST, so we can assist you further and work on a resolution. Your satisfaction is important to us, and we’re committed to making things right. Thank you for bringing this to our attention.Best Regards, Customer Service Team at Jetson