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Sams Club
Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
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4.6 out of 5 stars
stars5,474 ratings1,564 reviews
  1. 5 stars80% (4,355)
  2. 4 stars11% (607)
  3. 3 stars4% (203)
  4. 2 stars2% (92)
  5. 1 star4% (217)

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Showing 851-860 of 1,564 reviews
Sep 3, 2021
joe tx
4 out of 5 stars review

The new style looks good

The new style looks good but the size seems not right. The Size M now is smaller than the previous Size S/M.

Helpful?5GU7CLX9CFHV13890762616
Mar 20, 2022
Shirley
5 out of 5 stars review

Verified Purchase

members mark vs depends my rate is exceptional

The members mark underwear for women i rate the the same as depends only difference they are cheaper

Helpful?5GU7CLX9CFHV13890762616
Jun 28, 2025
bjw
3 out of 5 stars review

Not the same as in the past

The last order was not the same as I have ordered many times. Many were glued together, when I pulled them apart it tore part of the panty. Fit is not the same. I will try one more time, if the order has the same defects, I will move on.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Sep 8, 2025
JTX
4 out of 5 stars review

Good product but not available on shelf in club

Used this product for many years with different packaging. It worked well for a bedridden patient. The reason I give 4 stars is because Sams removed it from shelf and made it shipping only with $8. I hope the club will make it on shelf again.

Helpful?5GU7CLX9CFHV13890762616
Oct 23, 2021
Lori
1 out of 5 stars review

Horrible Change

Ive been getting these for years for my mother and they have been the best.. Now the fit is much smaller and much less absorbant. Terrible choice Sam's Club ! Has anyone found any better replacement ?

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning Lori. We are sorry to hear about your mom's experience with sizing as we want our underwear to fit and perform their best for her. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Nov 30, 2021
P Stanton
1 out of 5 stars review

DON’T WASTE YOUR MONEY

I returned these. They wouldn’t even hold a dribble. I mistakenly washed a pair. EVERYTHING TURNED PINK! You would think using dye that runs that bad would not be good for the wearer. Bring back Depends please.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning. We are sad to hear about your most recent experience. Since we always value our Member's feedback, if you have a moment, please call us at 888-301-0332 so we can learn more and help.

Aug 10, 2021
Jeanny
1 out of 5 stars review

To smalllll

This brand of pull ups the med does not fit my mom. To small and she's small.old meds worked perfectly don't get. There terrible. Wish I could exchange to larger. If that fits. The older ones worked betterment.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Thank you for your feedback Jeanny. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for your mom.

Oct 11, 2021
Steelmadness
2 out of 5 stars review

Much cheaper quality and mis sized

This item quality and fit have changed. Quality isnt as good and size was a s/m is now a small. Not happy with the change so now have to search for a better quality than members mark. Sad day for Sams Club

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning. Thank you for your feedback. I recommend trying the new Women’s Medium which fits waist sizes 31-37 inches, pant size 8-16, and fits a weight range of 115-190 lbs. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Jul 19, 2021
AWB
1 out of 5 stars review

Won’t buy again

Sam’s Club changed their offbrand adult briefs and the new ones ( this product) leaks terribly. The crotch area isn’t it large enough to catch the urine when it comes out even with a pad added to the brief!

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Oct 17, 2023
Smith 1998
5 out of 5 stars review

Excellent and worth it a must buy.. highly recomme

These are the best...they feel like real underwear.. soft and smooth...the absorbancy is excellent 👍 they are not as pricey as the expensive ones and in my opinion are better!..I have tried them all for My Mom...these have out done all the rest

Helpful?5GU7CLX9CFHV13890762616