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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,674 ratings1,601 reviews
  1. 5 stars80% (4,518)
  2. 4 stars11% (626)
  3. 3 stars4% (209)
  4. 2 stars2% (97)
  5. 1 star4% (224)

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Showing 1-10 of 1,601 reviews
May 10, 2026
Reviewer name: Miss D
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Well made and comfortable

I tried these because they were much cheaper than Depends at the grocery store. These are so soft and don’t shred like Depends. The padding in these don’t come apart like the Depends. I recommend you use a size smaller than you would with Depends also.

Helpful?5GU7CLX9CFHV13890762616
Nov 4, 2026
Reviewer name: Sissy P
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Life Changing Product

I have used this product for the last few years. I, unfortunately, need for leakage. This product does the job and it is incredible how durable it is. Finding the confidence to go out and not have to worry about accidents us a “life saver” for me. Affordable pricing is also a plus. Highly recommend trying this product. P.S. comfortable to wear not at all bulky!

Helpful?5GU7CLX9CFHV13890762616
Oct 24, 2026
Reviewer name: Evelyn Ann
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A Great Find! 🤩

Got these when they were having a sale and man, do they work! Especially when I get really bad coughing/breathing episodes and it's like a pamper, not gonna lie, but it works just as well as the name brand. Also, enjoy that the size of the pad is displayed, which show you how to put them on correctly. And, you get more pads for your dollar! Will definitely be buying these months to come 😉

Helpful?5GU7CLX9CFHV13890762616
Aug 3, 2026
Reviewer name: E Bollinger
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Mom loves these

They didn't carry the brand I needed in store. Decided to try the store brand. Best decision I could have made. Mom loves these. She said they are so soft and it's just like wearing regular underwear. They are also super absorbent and no leaks!! Will be buying these from now on.

Helpful?5GU7CLX9CFHV13890762616
May 26, 2023
Reviewer name: Jafoimo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fit more like panties than some other brands.

It was a humbling change for my great aunt of 97. These not only helped her regain her dignity and minimize the mess when she didn’t quite make it, but she says they fit and wear almost like panties. No chafing or bunching, which is a huge bonus. She is not happy that she needs them, but she is happy that they don’t make her feel like she is wearing a diaper. Take it from her, these will make the transition easier.

Helpful?5GU7CLX9CFHV13890762616
Sep 9, 2026
Reviewer name: Vee
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Should I rip them apart ?

Most of them are useable, about 7 or 8 are stuck together and I don't want to pull them apart to put them on, afraid they will rip. Pretty absorbent no leaks.

Helpful?5GU7CLX9CFHV13890762616
Nov 3, 2026
Reviewer name: Carol Southerland
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disatisfied with handling of my orders and help

Not able to access my 30yr Plus membership after reporting a lost Mastercard from Sams Club and Walmart, card was replaced but due to problems linking my card and membership number; my account was closed. I no longer have a Mastercard to use, was told to give my membership number and use my visa card. in order to receive cash back for purchases. This situation dates back to Sept 14 when I tried to use Home delivery for the very first time, it took 2 weeks to actually receive an order only to get duplicate orders of pens and disposable underwear delivered by Fed X.

Helpful?5GU7CLX9CFHV13890762616
Feb 1, 2022
Reviewer name: samsshopper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't waste your money

If I could rate this with zero stars, i would. These must be made by a different manufacturer than the previous versions of this product. They are skimpier and smaller and the absorbtive material in the crotch tears easily. Because the fit is too small, it is easy to have "explosions" which make a big mess in a person's chair or bed. I strongly discourage this product and am very disappointed in Member's Mark for putting their label on it and in Sam's for selling it.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Dec 6, 2025
Reviewer name: Lisa
1 out of 5 stars
1 out of 5 stars review

New Change Went From Best to Worst

I have been using these for approximately 20 years now and they have always been the absolute best on the market including the Depends brand. But apparently they have recently changed them. I noticed this last box were thinner, but thought they had improved the absorbency material. Then I thought, since I had gained a few pounds that my normal size had become too tight, and that was the cause for all the sudden leakage, but sadly the larger size leaked just as bad. Morning full weight went from about 3 lbs down to 1/2 lb. That is the amount of absorbency that they have lost with this new change. Please return to the high-quality product that these were before the changes because honestly if I’m having to wash bedding every day, I don’t need to buy these at all.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning Lisa,. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Feb 4, 2022
Reviewer name: Irene
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

SIZING CHANGED DRAMATICALLY!!!

I have always gotten these adult diapers for my 91 y/o mom who weighs 88 pounds. They worked beautifully. I double-checked her newest box of diapers to make certain I did not receive a box of kid diapers...They are SO tiny now!!! She has a VERY hard time pulling these on and off. I will definitely be wanting my money back for the 2 boxes I bought!!! I sure WISH manufacturers wouldn't change a good thing!

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning Irene. We are sorry to hear about your mom's experience with sizing as we want our underwear to fit and perform their best for her. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.