Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size

Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for

Member's Mark Total Protection Incontinence Underwear for Women, Choose Size

Back to item details

4.6 out of 5 stars

stars5,474 ratings1,564 reviews

Write a review

Member photos

+67 images

Sort by |

Showing 831-840 of 1,564 reviews

Oct 29, 2021

Kathy

1 out of 5 stars review

Fit like a thong!

I was glad to see Sams Club had added an XL size, however when I put them on, there was no fabric to cover the buttocks! It was like wearing a thong and it felt like one too. I will stick with the Depends Flex Fit which work just fine. We XL Ladies should not wear thongs in any circumstances!!

Helpful?

reply from Consumer Relations

Hi Kathy! We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Nov 10, 2024

g1218

5 out of 5 stars review

Verified Purchase

Underwear

Excellent fit!

Helpful?

Sep 25, 2023

Ruth

5 out of 5 stars review

Verified Purchase

I've been wearing these for years.

Comfortable

Helpful?

Jul 18, 2024

Smiln60

3 out of 5 stars review

Just not the same as my other brand

The coverage area isn’t quite the same as my previous brand. I wish the back would be designed to have better coverage. The brand I normally use may cost a bit more, but I’m going back to it. Unfortunately Sam’s doesn’t carry the brand I really like. These run a little small.

Helpful?

reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with coverage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Sep 20, 2022

Linda P

5 out of 5 stars review

Verified Purchase

great purchase

good value and fit well

Helpful?

Dec 13, 2023

Carolyn Lamell

5 out of 5 stars review

Verified Purchase

Great

Great product

Helpful?

Jul 31, 2021

Mothers Keeper

3 out of 5 stars review

New and Improved Run Smaller

Have been purchasing Member's Mark size S/M for years. Recently the sizing changed to Small OR Medium. I went with medium just to make sure... They are too small. Just ordered the Large. Note to first time buyers - they run small. Can I return a package that is missing one?

Helpful?

reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Aug 9, 2021

Sue205

1 out of 5 stars review

Awful!

These are cut too small, and are not designed like regular, women’s underpants. They’re cut too high, therefore leak, badly. Not even close to what I hoped for. ….Maybe this does not apply to all users, but in my case, I’m in my 75th year. I’m not looking for bikini-style underwear! I need coverage and protection. These are definitely not it. …When is Sam’s going to be able to put their brand on Tena products? Theirs are wonderful! These are AWFUL!!!

Helpful?

Feb 14, 2026

APRIL

3 out of 5 stars review

Love these but unfortunately have to purchase others elsewhere since Sam's won't take my FSA/HSA card.

Helpful?

reply from Consumer Relations

Good Morning April. Thank you for your feedback. If you would like additional assistance, Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726. Thank you for your loyal patronage!

Aug 15, 2021

Lisa

3 out of 5 stars review

New ones are the worst.

I have been using these for my 72 year old mom for 3 years. The new diapers are the worst. They don't hold and they are so baggy.. disgusting...

Helpful?

reply from Consumer Relations

Hi Lisa. Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.