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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,521 ratings1,572 reviews
  1. 5 stars80% (4,394)
  2. 4 stars11% (612)
  3. 3 stars4% (203)
  4. 2 stars2% (95)
  5. 1 star4% (217)

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Showing 221-230 of 1,572 reviews
Jul 30, 2025
P J
5 out of 5 stars review

Verified Purchase

Reliable Protection

Very comfortable fit

Helpful?5GU7CLX9CFHV13890762616
Sep 18, 2025
Johnny
5 out of 5 stars review

Verified Purchase

GREAT PRICE

AS GOOD AS NAMED BRANDS

Helpful?5GU7CLX9CFHV13890762616
Aug 21, 2025
Renee
5 out of 5 stars review

Verified Purchase

Staying dry

Works great for my mom

Helpful?5GU7CLX9CFHV13890762616
Oct 9, 2025
Jay
1 out of 5 stars review

Verified Purchase

Leak

Leaks, bj brand better

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning Jay, We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Sep 8, 2025
Sandy
5 out of 5 stars review

Verified Purchase

Adult Breifs

Fit good

Helpful?5GU7CLX9CFHV13890762616
Oct 16, 2021
jn
1 out of 5 stars review

Design changes are just as bad as everyone says.

Just as all the other reviews state, I've been purchasing Member's Mark underwear for my Mom for some time without any problems. Almost immediately after starting this new box, we've had issues with leaks, spills, and discomfort because they are too thin and run too tight for her now. Sam's Club was very good about refunding the cost to us for these, but clearly, we cannot buy them in the future until they are changed again.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage and fit as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Dec 14, 2021
WINNANA
1 out of 5 stars review

Worst Member's Mark Women's Underwear

The explanation you provide is unacceptable about a better design. Just not true for those wearing the previous design women's underwear. What were your designer's thinking? The previous color was so much better. If this is an attempt to cut cost, it is not worth it to lose customers. The COST of this underwear is not cheap, and the dye used concerns me. It appears CHEAP, and THEY ARE UNCOMFORTABLE>This new design is not what works for my family member. I will not buy anymore until you have, at least, gone back to the old design abd/or a better design, which had a great fit. These are not comfortable, AT ALL. The underwear should fit like a brief, not like a thong. LIKE THE BEIGE COLOR which blends in better.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning! Thank you for your helpful feedback. In order to understand more and help with other size options, it would be helpful if you could reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for your family member.

Aug 10, 2024
JJ
1 out of 5 stars review

LEAKS!

Great price BUT.. the crotch is cut in a rectangle, no taper to accommodate the contour of the crotch, resulting in a wadding and bunching that allows leakage onto the bedding. Sorry, with all the high reviews I thought it would be a winner. Just does not work for us.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Sep 3, 2021
Stellax1
1 out of 5 stars review

Bad Design 1 star is to much

This is one of the worst decisions Sam's Member Mark has made. These are horrible, I wouldn't recommend them as they leak horrible. I feel horrible for my loved one who has no choice but to use them. You really should rethink this decision, or go back to drawing board

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Evening. We appreciate you contacting us. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Sep 8, 2021
Sharon
1 out of 5 stars review

one star is to much

Poor fit, the Large actually is 6 " smaller than the old one. The extra large is bigger/ I am so disappointed.. Why did you have to change a product that worked and fit so well. I am at a loss to know what to do because I relied on these to be available.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Hi Sharon. We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.