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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,597 ratings1,591 reviews
  1. 5 stars80% (4,454)
  2. 4 stars11% (618)
  3. 3 stars4% (205)
  4. 2 stars2% (97)
  5. 1 star4% (223)

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Showing 111-120 of 1,591 reviews
Jun 27, 2021
Reviewer name: Jane
2 out of 5 stars
2 out of 5 stars review

Extremely disappointed in change!

Extremely disappointed in the change in Member’s Mark incontinence underwear – the sizing is obviously much smaller. My 96 year-old mother (wears a size 16-18 pants) has been wearing this brand in Large for a long time. The previous version (in the pink/purple box) fit comfortably and she could easily put them on herself. This new version (in the purple box) is visibly smaller and a struggle for her to pull on.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Afternoon Jane. Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for your mother.

Jul 10, 2021
Reviewer name: bobboy1
1 out of 5 stars
1 out of 5 stars review

Inaccurate Sizing

I bought these for my mother in law thinking they were the same she has bought for years from Sam's. However, she says they are much smaller and do not have the stretch like the former ones. It was stated that a large goes to size 22, but I guess without the stretch this proves inaccurate for her. Unfortunately, we bought 2 boxes and opened them and set them up for her. Wasted money! Will try the XL in hopes they will fit.

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Afternoon Bob and thank you for your feedback. Member’s Mark underwear has been upgraded to our most comfortable fit ever, designed to feel more like real underwear. We have also adjusted our size guides to include our new size offerings, which may allow you to find an even better fit. I would suggest trying the XL for your mother in law. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Mar 18, 2025
Reviewer name: S C
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Doesn't shred.

M Fits pretty good. The sides don't shred as easily as Assurance. It stands up to repeated pulling up and down of underwear. Absorbs and holds up well. I have incontinence w urgency. This gives me confidence, just in case. I have recommended. Price is better than Assurance also. I didn't like Depends. Overrated and I didn't care for the front 'tag'. I've put them on backwards without thinking. I don't want to think about..oh yeah, this is the one with the tag in the front. I'm not advertising a designer name brand incontinence product. They're not Calvins! :D Ish.

Helpful?5GU7CLX9CFHV13890762616
Apr 1, 2026
Reviewer name: LYSSA
5 out of 5 stars
5 out of 5 stars review

Before I buy item I read reviews. All the 5 star reviews are from 2021-2022. When I read the one star on this product most hate this product because the sizes are 1) too smal 2) they don't absorb like they did in 2021. I'll pass buying these till the reviews state that they now are true to size and can absorb much more urine without leaking. I hate when a good product starts to make bad products so people get ripped off. If manufacturers charged an extra dollar or two instead of what they done here, people wouldn't complain because they get a great product and maybe buy more.

Helpful?5GU7CLX9CFHV13890762616
Mar 16, 2026
Reviewer name: JOHANNA
5 out of 5 stars
5 out of 5 stars review

Lifesaver!

I bought these at the beginning of a long bout with pneumonia. I've used light absorbency pads for a long time, but with deep unrelenting coughing I felt like I just couldn't control myself. These have been such a lifesaver. I hope I don't have to repurchase after the pneumonia has cleared up, but I'm so thankful for them during these coughing fits! Thank you MM, another product well done.

Helpful?5GU7CLX9CFHV13890762616
Feb 21, 2026
Reviewer name: MARGARET
5 out of 5 stars
5 out of 5 stars review

I like these

I bought some unisex ones that were cheap but they had elastic at the leg openings and it actually caused hurt and almost bruised. The I bought a major brand? They fit better but still caused that same discomfort. The Members Mark are made for women and just has stretchy stuff all over so no bands that cause me problems. They hold a lot and are very comfortable.

Helpful?5GU7CLX9CFHV13890762616
Apr 7, 2022
Reviewer name: kb
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

members mark protection underware

the older one were better, hope you bring them back

Helpful?5GU7CLX9CFHV13890762616
Mar 1, 2026
Reviewer name: Nana
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Overnight wear

I have tried so many brands and this are by far the best underwear for mom. Will continue to buy.

Helpful?5GU7CLX9CFHV13890762616
Jul 1, 2022
Reviewer name: T Wilson
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Buy a size up

Runs small, with no stretch

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Good Morning! We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Aug 16, 2025
Reviewer name: DC
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Size

The sizing is off on this product. They are smaller than states D

Helpful?5GU7CLX9CFHV13890762616
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.