During the cementing of the bottom pole we made some mistakes and compromised the integrity of the steel pole. I called Lifetime and explained what happened and requested a new bottom pole. They said they understood that stuff happens and sent me the replacement pole at no charge. The lady I spoke to was great to deal with and made it quick and easy. The basketball net is great and my kids over the moon. I would recommend to anyone they use Lifetime in a heartbeat.

Overall, I was very pleased with this basketball sustem. I bought it for my son's eleventh birthday. I was worried after seeing some of the other reviews about setting it up and installing the in ground system. We bought the in ground sleeve (which I highly recommend) and used quick set cement (we had cement set for 24 hours before adding the final system to it). My husband did the in ground sleeve, cement, and was able to put everything together on his own within a few hours (with the exception of a trip to the hardware store to get the correct size bolt for one spot...the wrong size came with it). The only help he received from another person was actually lifting the final product onto the group sleeve pole, and it all went smoothly. We bought it three weeks ago and have been using it nonstop. It's also super easy to change the height...even my younger child can do it. Great value for a great system...very pleased!

Seems sturdy, have an high/middle/elementary baskeball loving boys on it everyday. The first package arived in terrible shape. The Fed-Ex driver was so honest to warn me of the same . It was sent back. When reported the walmart staff made arrangement for a new expedited delivery which arrived soon. Packing instruction should be improved ie. main pole 1-2-3 should be labelled.One nut was missing, brought it from lowes. You will need 5.5 bags of 80 lb cement. Holding good for the first week. Rust is the main concern from all the earlier review. Will keep posted on the same.

Lots of pieces but not difficult to assemble if one is careful. Very nice appearance and high-quality finish on all components. Only two concerns: 1) Directions are thorough but require lots of referencing back and forth to be sure the correct component is being used. I only made one mistake, and it was fairly easy to correct. 2) The plastic on the backboard is fairly thin, about 1/4'. Strength comes from the steel frame. Be aware that this is NOT a heavy, solid plastic backboard like those you encounter in schools and rec centers. Seems to work well. Grandkids love it.

Bad news: The directions were horrible. Also the pieces that were milled to put together were done very sloppily. My husband professionally installed basketball hoops for years so he thought this would be easy. Two hours later we were finished. Just saying make sure you have the time and the patience, especially if you're a newbie. We expected more from Lifetime, a company we trust. Good news: The hoop and the pole itself have been loved so far and hopefully will hold up for years. And not a bad price!

Read the reviews -- ALL the reviews -- and you will get a really good picture in your mind of what to expect. The basket ball goal seems to be of good quality -- but there are challenges you must face during the build stage... The box the item is shipped in is terribly flimsy. Luckily, nothing fell out of my box, and the backboard was not broken. THURSDAY AFTERNOON: We took everything out of the box, and laid it out in the garage for easy picking when needed. Inventory went well (we actually had some extra parts), but the plastic bags are NOT labeled to show what is inside. This leaves a little bit of guess work, and is irritating. There is already printing on the bags -- Lifetime should just print the part numbers on the bag for easy identification. FRIDAY AFTERNOON: The first step is to dig a huge hole, and use 15 bags of 50# cement. We only used 11 bags of cement, despite following the directions exactly. While the concrete set for the next three days, we assembled the basketball goal in the garage. SATURDAY: Despite the instructions saying three adults could put this basketball goal together, we were challenged with four adults. The first few pages of the instructions only show 2 or 3 parts and are easy to follow -- but the instructions become much more complicated with the turn of each page. Images are too small and not detailed enough to figure out exactly what needs to be done. Be ready to take things apart after you install them! Also, I used a 4-pound sledge hammer, and used the outside wall of my brick house to try to seat the poles as instructed -- it's simply not possible, as the 2x4 piece of wood eventually split in half (and the poles were STILL not seated as required by the instructions). SUNDAY: Day of rest. Mother's Day. We couldn't work on it at all, because our mothers and wives are so darned demanding... :) MONDAY AFTERNOON: We put the final parts together, and installed the poles with the previously described 4-pound sledge hammer. Again, it is not possible to install the poles as instructed, as the second piece of wood split in three places (and the poles were STILL not seated as required by the instructions). SUGGESTIONS: 1) The edges of the backboard are EXTREMELY SHARP -- I cut myself twice on Monday afternoon (completely filleted my index finger once, and just a normal cut on my thumb a second time). I did not see a warning in the instructions, and it would be really easy for Lifetime to simply bevel the sharp edge a little to get rid of that razor sharp edge! 2) Lifetime needs to include the thickness of the powder coat in their assembly process. There is absolutely NO WAY we could have assembled this basketball goal without that 4-pound sledgehammer. Bolts didn't fit into holes without several taps from the sledgehammer. The three part 10-inch pole never did properly fit together -- even WITH the 3-pound sledgehammer. 3) Lifetime needs to reconsider the order in which the parts are installed. It is nearly impossible to install the raising/lowering arms on the 10-inch pole with the backboard and hoop already installed. The hoop should be installed LAST, so you can lay the backboard FLAT and easily install the raising/lowering arms on the 10-inch pole. 4) After getting to page 44 of the instructions (with only 7 pages to go), we decided to ignore the instructions, take OFF the raising/lowering arm, and install the basketball goal in the order that actually makes sense. After we deviated from the instructions, the assembly went very smoothly and without much stress. In all, we spent about 8 hours putting it all together (not including time waiting for the concrete to dry). The finished product is AWESOME -- my three kids and I absolutely love it! Just be prepared to be frustrated (and add some blood, sweat, and tears) during the assembly process. :)

The box was severely damaged when we received it and we almost sent it back because we thought that parts could be missing or damaged, but we took a chance and it turned out to be okay. The instructions were a little confusing and before we were finished we were wishing that we had let someone from the store put it together. After a lot of time and frustration we finally got it done. It seems to be a very good product and hopefully it will stand the test of time and teenage boys !!!

When the item arrived to my home I was very concerned because the box was in shambles. So much extra clear tape was used to hold the cardboard box together. I appreciate the effort fedex made to try and keep the contents inside the box. However I was very concerned that something might have fallen out that I took a few pictures of the box just as I found it in my garage. Putting it together: first, all the parts were still inside the clear tape.....errr....ahhhh....I mean box. Directions are pretty straight forward and I put the whole thing together by myself. It took me about 3 1/2 hrs. A few of the screws and nuts didn't match the pictures of actual size that were suppose to but no biggie. Common sense will get you thru those small issues. Keep the concrete on the firmer side when installing the bottom pole portion. This will definitely help in the efforts to keep the pole from sinking or leaning if the concrete is too wet. I used a old school ruler to put thru the bottom pole slots to ensure the pole was aligned with the playing surface and a small level with a magnet to make sure the pole remained level in the concrete while drying this way I didn't need to disturb it unless I saw it became unleveled. My husband and a male family member lifted the goal up and set it on the bottom pole. I was the eyes helping to align the slot with the hole. They held the goal in place while I put the screw in. I would strongly recommend 2 healthy men putting the goal on the bottom pole especially since it is so top heavy. It's a strength and balance act. Anyway, we love it and the ease of adjusting the height was amazingly simple. Very happy with our purchase :)

This was purchased as a gift, and box arrived quickly. I did not have time to return it before giving it as a gift, and hoped for the best, but was disappointed to find the box appeared to have been opened by a previous buyer, and the back board was damaged & missing parts. I have not contacted the mfg yet, but plan to do so. If mfg won't make this right, I will return the set to Walmart for the person I gave it to.

Bought basketball hoop monthd ago and received wrong bolt. Called and reordered the part and it was never shipped. Called again a week later and there was some error to so it still didn't ship. Still here waiting for a bolt to complete set up 2 months later. Kids are frustrated and I wish I could return