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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4 out of 5 stars
stars
328 ratings222 reviews
  1. 5 stars63% (207)
  2. 4 stars10% (32)
  3. 3 stars8% (25)
  4. 2 stars5% (16)
  5. 1 star15% (48)
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Showing 51-60 of 222 reviews
Apr 18, 2026
Reviewer name: KJ
5 out of 5 stars
5 out of 5 stars review

Hotel quality at home!

I've slept a few nights on this 5 star hotel quality mattress and to say I'm rested is an understatement! The top layer of the mattress is the perfect mix of firm yet plush. It's a solid choice for comfort!

Incentivized Review
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Apr 16, 2026
Reviewer name: Linky71
5 out of 5 stars
5 out of 5 stars review

The answer to your sleepless night's dream!

The answer to your sleepless night's dream! Experience the ultimate comfort only available with a mattress like this! Super comfortable, supportive night's sleep can be shipped direct to your front door!

Incentivized Review
Helpful?30AH1NYCYB8Y13889213244
May 2, 2026
Reviewer name: Ms
5 out of 5 stars
5 out of 5 stars review

Comfortable bed to sleep in all night.

This mattress was very large the last "14 inch" mattress I got ended up being thin and only about 10 inches max. This bed is super comfortable and has basically a built-in foam topper from the feels of it.

Incentivized Review
Helpful?30AH1NYCYB8Y13889213244
Apr 16, 2026
Reviewer name: Jea
5 out of 5 stars
5 out of 5 stars review

Member's Mark Hotel Premium Hybrid Mattress

This mattress is wonderful. It was easy to get out of the box and set up. Its comfortable I was able to get a goodnights rest on this new mattress. No more shoulder pain. Definitely worth getting if you need a new mattress.

Incentivized Review
Helpful?30AH1NYCYB8Y13889213244
Apr 16, 2026
Reviewer name: Hello Ello
5 out of 5 stars
5 out of 5 stars review

Comfortable sleep

I love how this mattress is shrink wrapped. It is easy to move into any room. I allowed it expand for about 48 hours. I love the quilted top and the sides are darker. The mattress is very comfortable. It was the best sleep that I had in a while.

Incentivized Review
Helpful?30AH1NYCYB8Y13889213244
Dec 23, 2024
Reviewer name: Tom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pleasantly surprised

Did not know what to expect from a mattress in a box but I am never going back to anything else. I am 250 lbs and a side sleeper. My old air mattress was hurting my hips. This new one is everything I've wanted in a mattress .

Helpful?30AH1NYCYB8Y13889213244
May 7, 2026
Reviewer name: Mary E
4 out of 5 stars
4 out of 5 stars review

Soft and Comfy, bad if you have back issues

We were looking for a bed to help my husband's back. It ended up being medium firm and hurting his back more. For me, it was soft and I enjoy sleeping on it. If you have lower back spasms, you might need a topper.

Incentivized Review
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Sep 20, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

GAME CHANGER FOR BIGGER GUYS

I’ve been sleeping on the King-size Member's Mark Hotel Premier 14-Inch Hybrid Mattress for a week now, and it is easily the best sleep decision I have ever made.Being a bigger guy, I was advised to invest in the 14-inch thickness, the hybrid design, and specifically the FIRM comfort level. Let me tell you: if you are a heavier sleeper, do not fear the word 'firm.' Standard mattresses tend to sag, dip, and trap you in a hole by morning, which ruins your back. This firm hybrid completely redefines support. It doesn't feel like sleeping on a brick; instead, it provides a solid, premium, uplifting foundation that keeps your spine perfectly aligned while the top layer gently contours to your body. You sleep on the bed, not in it, meaning you get incredible pressure relief without sacrificing an ounce of structural integrity. The build quality here is vastly superior to softer alternatives.Pro tip to unlock its full potential: I placed a bunkie board directly between the mattress and my platform bed frame. It adds an ultra-stable foundation that prevents any micro-sagging, and it has made a world of difference. This setup punches way above its price point. If you want a mattress that actually holds its form, protects your back, and delivers luxury-hotel sleep night after night, pull the trigger on the firm hybrid! Just buy it and thank me later!!!!

Helpful?30AH1NYCYB8Y13889213244
Jun 20, 2026
Reviewer name: Chloe
1 out of 5 stars
1 out of 5 stars review

WHERE IS THE REST OF MY BED?

This bed is not a King size mattress- it is too short in length and too short in width, now I have gaps all throughout my bed frame. I wish I would have looked at the bad reviews first. It took forever to arrive as well - there were so many bad instances when ordering and receiving this bed. DO NOT BUY

Helpful?30AH1NYCYB8Y13889213244
Sep 21, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Beware of the incredibly slippery mattress cover

Mattress is comfortable but the issue is the factory cover. It's so slippery. I have tried multiple mattress covers and it's like you are trying to put a sheet on a water slide. It's uncomfortable and makes sleeping at night difficult. I'd return it in a heartbeat if it wasn't a mattress.

Helpful?30AH1NYCYB8Y13889213244