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Customer reviews for Serta SleepTrue 13" Medium Hybrid Mattress for
Serta SleepTrue 13" Medium Hybrid Mattress
4.2 out of 5 stars
stars598 ratings262 reviews
  1. 5 stars63% (377)
  2. 4 stars16% (96)
  3. 3 stars6% (35)
  4. 2 stars4% (25)
  5. 1 star11% (65)
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Showing 221-230 of 262 reviews
Jan 27, 2020
Mouse969
5 out of 5 stars review

Sweet Dreams

[This review was collected as part of a promotion.] We are really pleased with this mattress. It is so plush and luxurious and, most important, very comfortable. The box it shipped in was undamaged, mattress rolled tightly in its wrap. My husband had no problem setting it up and it had a very faint odor that quickly faded. We slept on it the first night. I l love that it is a true hybrid mattress and lives up to the manufacturer description. It is the nicest mattress we've ever had and the value is exceptional. We've had this mattress nearly a month now and still very pleased. We sleep better and no squirming to get comfortable. Overall, I love this mattress. Doesn't transfer a lot of movement either.

Review from Serta
Helpful?1C6YP72NOOYH13888664019
Jan 29, 2021
AmyW
2 out of 5 stars review

Two weeks and already sagging..

I was so excited to get a hybrid mattress because I've had Tempur-pedic for about seven years, well after only two weeks it's already sagging.. are use the proper platform frame with no boxspring because I was told that could cause sagging, but I guess it's just poorly made

Helpful?1C6YP72NOOYH13888664019
Jan 9, 2020
Trevor2
5 out of 5 stars review

Great Mattress

[This review was collected as part of a promotion.] This mattress is a great choice if you are looking for a hybrid option. I personally sleep on it much better than something that is completely memory foam. It definitely has some firmness to it but the surface is very comfy and supportive. It also keeps me cool at night which is important as I usually sweat throughout the night.

Review from Serta
Helpful?1C6YP72NOOYH13888664019
Jan 8, 2020
Dee76
4 out of 5 stars review

Starting New!

[This review was collected as part of a promotion.] Recently tried out the Serta SleepTrue Hybrid mattress, and was so ready to replace my old one. With this being new..it was a little to stiff to actually get the comfort I wanted. But I'm getting use to it. So far I have slept well....it's actually kept me cooler than my old mattress...which is perfect for me. And... it's holding up well and haven't noticed any sagging or anything. As of now... it's been a pretty good mattress and desperately needed!

Review from Serta
Helpful?1C6YP72NOOYH13888664019
Jan 3, 2020
Texasmom6
5 out of 5 stars review

LOVING This very firm Mattress!

[This review was collected as part of a promotion.] i have a hard time sleeping with my old Simmons Beautyrest Black Raquel memory WHY the pattern on it make sleeping without a Topper in possible,But this mattress has a Smooth Top and it is Thick & Firm so after 3 days i slept Very Comfortable for the first Time in 5 month of havin my Simmon!i will not Need a Topper unless it for to keep from Staining it(small kids)Any Way This came Vacuum seal and this is the first Mattress we had like this and was thinking will this be Comfortable Yes it is After we cut the plastic the mattress unfolded and we let it rest a couple of Minute and Now we have a Very Awesome and Heavy plus Soft to Touch & Firm Bed!sofar i am Happy But my Husband is a Small guy and he say if he was heavy he might need something this firm but like any other Mattress you have to get use to it and after a week see if he feel the same,But me i am Very Happy!

Review from Serta
Helpful?1C6YP72NOOYH13888664019
Jul 30, 2024
Jeffery K
5 out of 5 stars review

Perfect sleep

I have owned many mattresses, but this one is by far the best

Review from Serta
Helpful?1C6YP72NOOYH13888664019
Aug 24, 2024
Jenna C
4 out of 5 stars review

So far so good

Mattress decompressed right out of the box. I slept on it the first night I set it up.

Review from Serta
Helpful?1C6YP72NOOYH13888664019
Aug 14, 2024
Joseph C
5 out of 5 stars review

SleepTrue Indeed

Wonderful mattress. You will get a better nights sleep!

Review from Serta
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Nov 26, 2024
Nedeska H
5 out of 5 stars review

Easy and great quality

I love ittttt

Review from Serta
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Apr 14, 2023
No thanks
1 out of 5 stars review

Verified Purchase

Ehh

Not what I expected

Helpful?1C6YP72NOOYH13888664019
reply from Serta Team

Hi there, we are sorry to hear that the mattress is not what you expected, we recommend returning or exchanging the mattress with the original purchasing store so that you can get yourself onto a mattress that will fit your needs better to provide you with the great night's sleep you deserve! We hope this helps!