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Sams Club
Customer reviews for Serta SleepTrue 13" Medium Hybrid Mattress for
Serta SleepTrue 13" Medium Hybrid Mattress
4.2 out of 5 stars
stars598 ratings262 reviews
  1. 5 stars63% (377)
  2. 4 stars16% (96)
  3. 3 stars6% (35)
  4. 2 stars4% (25)
  5. 1 star11% (65)
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Showing 231-240 of 262 reviews
Apr 26, 2023
Optimus prime
5 out of 5 stars review

Verified Purchase

Comfortable mattress

Very comfy

Helpful?1C6YP72NOOYH13888664019
Sep 18, 2020
Anonymous
1 out of 5 stars review

Verified Purchase

Cheap

Not strudy

Helpful?1C6YP72NOOYH13888664019
reply from Serta Team

Hello, Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Mar 29, 2021
RLM
5 out of 5 stars review

Verified Purchase

Great rest

Sleeps so good

Helpful?1C6YP72NOOYH13888664019
Jun 8, 2022
PeniTwink
5 out of 5 stars review

Verified Purchase

Yaaaaay

Sleepy yummy!!

Helpful?1C6YP72NOOYH13888664019
Jul 16, 2023
Tony
1 out of 5 stars review

Trash

Trash after a few months.

Helpful?1C6YP72NOOYH13888664019
reply from Serta Team

Hi there, thank you so much for taking the time to review your mattress. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Jan 8, 2020
tracymshafer
5 out of 5 stars review

What a comfort this is.

[This review was collected as part of a promotion.] It's been many years since I have slept on a mattress that has given me so much comfort. It is just the right level of firmness and I slept through the night.

Review from Serta
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Oct 2, 2022
Zizzie
2 out of 5 stars review

Not as firm as expected

It's not as firm as expected, specially on the edges of the bed. I will sink as you sit on it. Would not recommend if you're looking for a firm mattress.

Helpful?1C6YP72NOOYH13888664019
reply from Serta Team

Hi- thanks for your review. Sam's Club believes in 100% member satisfaction. Please contact our Serta team at 385-256-9674 and they will be able to help you with a return or a replacement.

Jan 14, 2024
Cory C
5 out of 5 stars review

Firm, yet comfortable

We were skeptical of trying a hybrid, but we are very pleased! It has enough support but it also very comfortable. It was easy to set up after coming vacuum sealed in a box.

Review from Serta
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Mar 23, 2023
Dei1979
5 out of 5 stars review

Serta hybrid mattress

Just purchased a Serta hybrid mattress and let me tell you that it was the best choice I ever made. My wife and I are very happy we made this purchase. Highly recommended

Review from Serta
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Aug 6, 2020
DaveNsp
3 out of 5 stars review

It's good, but!!!

I have a queen "Mattress To Go" and it's more comfortable, pay the extra for it!!!

Helpful?1C6YP72NOOYH13888664019