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Customer reviews for Serta SleepTrue 13" Medium Hybrid Mattress for
Serta SleepTrue 13" Medium Hybrid Mattress
4.2 out of 5 stars
stars598 ratings262 reviews
  1. 5 stars63% (377)
  2. 4 stars16% (96)
  3. 3 stars6% (35)
  4. 2 stars4% (25)
  5. 1 star11% (65)
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Showing 201-210 of 262 reviews
Nov 12, 2022
CrisNM76
3 out of 5 stars review

Not working out

The bed does not offer much back support for me. I wake up with a back ache everyday.

Helpful?1C6YP72NOOYH13888664019
reply from Serta Team

Hi CrisNM76, Thank you for taking the time to leave a review. We're sorry to learn of your experience and want to help. Please contact our Sam's Club Serta team at (385) 256-9674.

Mar 4, 2021
Judy
2 out of 5 stars review

Verified Purchase

Buying sight unseen

I did not like this mattress and I am in the process of trying to return it.

Helpful?1C6YP72NOOYH13888664019
Aug 5, 2024
Julie S
5 out of 5 stars review

Great Mattress

This is the second one I have purchased. That in itself should let you know hiw happy we are with these mattresses

Review from Serta
Helpful?1C6YP72NOOYH13888664019
Aug 25, 2024
Shmar G
5 out of 5 stars review

Perfect sleeper Coral Bay

Comfortable, soft and I've been getting some good rest! I highly recommend the Coral Bay Medium if you're a side sleeper.

Review from Serta
Helpful?1C6YP72NOOYH13888664019
Sep 2, 2022
Jasmine
5 out of 5 stars review

Perfect firmness

The firmness to the mattress feels as if I finally have the back support I needed. With the top being super soft.

Helpful?1C6YP72NOOYH13888664019
Nov 6, 2021
Sammy
1 out of 5 stars review

slouch

Mattress has lost its form. 9 months in and it has begun to sunk in. My back is killing me now. Not impressed.

Helpful?1C6YP72NOOYH13888664019
reply from Serta Team

Hello Sammy! We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Oct 17, 2023
Debra W
5 out of 5 stars review

So far so Good!

Received it several days early- heaved it upstairs and unboxed it. Dragged the old mattress down and worked to lay this one on the bed and cut the many layers of plastic wrap off and then the heavy plastic wrapper. BAM! The bed was up and great immediately after. Can't sit on the edge as many have mentioned- it's a very soft edge- but sleeping in a cloud with a firm foundation way underneath is bliss! My hip replacements are happy and so is my back! I've always loved firm mattresses but couldn't handle them after my surgeries - tried this out as a twin at a friends house guest room and Magic happened! Let's hope I get great years of wear out of this as I love it so far!

Review from Serta
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Jan 3, 2020
Calebsjames26
5 out of 5 stars review

Serta SleepTrue Hybrid 13 Inch

[This review was collected as part of a promotion.] The Serta SleepTrue Hybrid 13 Inch is by far the most comfortable mattress we have ever owned! It literally feels as you are sleeping on a cloud! It is not to soft and not to firm..it is just right! I love the height that it adds to our bed. After sleeping on the mattress i can totally see why Serta is the #1 mattress manufacturer in the United States and a leading brand across the globe !

Review from Serta
Helpful?1C6YP72NOOYH13888664019
Jan 8, 2020
Dee76
4 out of 5 stars review

Starting New!

[This review was collected as part of a promotion.] Recently tried out the Serta SleepTrue Hybrid mattress, and was so ready to replace my old one. With this being new..it was a little to stiff to actually get the comfort I wanted. But I'm getting use to it. So far I have slept well....it's actually kept me cooler than my old mattress...which is perfect for me. And... it's holding up well and haven't noticed any sagging or anything. As of now... it's been a pretty good mattress and desperately needed!

Review from Serta
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Jan 3, 2020
Chrisd077
5 out of 5 stars review

This Mattress is Amazing

[This review was collected as part of a promotion.] I was amazed at how comfortable Serta Sleep True Hybrid 13 inch mattress is. I was having trouble sleeping on my old mattress and it would cause my back and hips to hurt. I don't have that problem anymore after I started sleeping on the Serta Hybrid mattress. The mattress is nice and firm, comfortable, and supports my body. I sleep like a baby now on this mattress. This is my new favorite mattress. I have already recommended this mattress to family and friends. I am so glad I got the opportunity to try this mattress.

Review from Serta
Helpful?1C6YP72NOOYH13888664019