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Sams Club
Sams Club
Customer reviews for Serta SleepTrue 13" Medium Hybrid Mattress for
Serta SleepTrue 13" Medium Hybrid Mattress
4.2 out of 5 stars
stars598 ratings262 reviews
  1. 5 stars63% (377)
  2. 4 stars16% (96)
  3. 3 stars6% (35)
  4. 2 stars4% (25)
  5. 1 star11% (65)
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Showing 191-200 of 262 reviews
Aug 18, 2022
Becky
5 out of 5 stars review

Verified Purchase

Skeptical but pleased

Firm and sleeps well

Helpful?1C6YP72NOOYH13888664019
Nov 24, 2023
Lela
5 out of 5 stars review

Verified Purchase

Serta Memory foam

Very comfortable

Helpful?1C6YP72NOOYH13888664019
Apr 22, 2021
MG
5 out of 5 stars review

Verified Purchase

Bought it for my grandson

Comfortable

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Sep 25, 2023
Ke
5 out of 5 stars review

Verified Purchase

Mattress

Great mattress the price

Helpful?1C6YP72NOOYH13888664019
Oct 19, 2021
Johnston
5 out of 5 stars review

Verified Purchase

The mattress is very comfortable!

Great mattress

Helpful?1C6YP72NOOYH13888664019
Jun 27, 2022
Joaco
5 out of 5 stars review

Verified Purchase

Excellent

Excellent

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Mar 31, 2021
Jes
5 out of 5 stars review

Verified Purchase

..

Best 300 I've ever spent

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Jan 20, 2021
Melorie
2 out of 5 stars review

second one purchased and concerned

I purchased a full size in June and it was perfect. I then purchased a king size in December and when set up it has these ripples all over that the first one didn't. Very uncomfortable to sleep in due to these imperfections. The full size does not have these “valleys”. Wonder if I should return it?

Helpful?1C6YP72NOOYH13888664019
reply from Serta Team

Hello Melorie, Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Dec 2, 2024
Brittany R
5 out of 5 stars review

Just got it not sure yet

Haven't tried it yet but loved it in the store!

Review from Serta
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May 8, 2022
Joe
1 out of 5 stars review

Verified Purchase

Worst purchase EVER; FREE would've been Too Much.

I hate it, but unfortunately I burned my old mattress; so I'm stuck with this one.

Helpful?1C6YP72NOOYH13888664019
reply from Serta Team

Hi Joe, All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!