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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
4.5 out of 5 stars
stars
10.6K ratings10.1K reviews
  1. 5 stars70% (7,439)
  2. 4 stars18% (1,925)
  3. 3 stars5% (572)
  4. 2 stars2% (263)
  5. 1 star4% (446)
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Showing 31-40 of 10,163 reviews
Jul 2, 2022
Reviewer name: Chris F
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

58” TU7000 Smart 5K UHD TV

Actually I'm not too happy with it. First it was turning off and on for about 2 weeks, then I had sound but no picture. Now I have nothing. As of last weekend no picture and no sound. The little power light on the bottom goes on for a few seconds then off then it flickers and repeats. The tv is only 2.5 years old. Right now I'm using my Panasonic plasma which I got in 2004 and works perfectly.

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
reply from Operations

Hi Chris, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Jan 16, 2023
Reviewer name: AlexeyG
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Worse than my other 5-year old Samsung TV

Nice picture and functionality, but there were 2 things that my old 2018 Samsung TV was doing better: 1) It could play pretty much any video format. Now lots of my old videos do not play anymore. Usually it works the other way - newer TVs have more capabilities, not less. 2) We watch a lot of videos and movies using a USB stick. The old TV was doing a quick preview with several frames from the movie when you select a file. And if tit's a season with multiple episodes you could find the one where you stopped. Now it's one still image which cannot tell you much. And it's not playing from where you stopped watching last time anymore. The old TV did that! I've almost returned it, but it's pretty big, doesn't fit in my car and that was pretty much the only reason why I kept it. My whole family wanted to get some other TV instead.

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
Jan 20, 2023
Reviewer name: Jason1977
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't buy waaay overpriced for what it is!!!

Terrible TV and I'm a samsung loyal customer but this is a 7000 series tv which I'd supposed to be on the higher end of models and in my opinion as someone eho owns 7 samsung tvs 3 s series tablets 2 galaxy watches and 7 appliances this one is not the greatest it doesnt excel in any aspect of the viewing or listening experience I would never recommend this unit for the money they charge just not up to par.

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
reply from Operations

Hi Jason, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

May 14, 2023
Reviewer name: Elton Nazareth
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Limited apps and no Android OS

Does not let you add any more applications from Playstore. The operating system is not android and hence whatever applications it suggests and are pre-installed are pretty much what you could work with. If you need any other additional apps you would have to invest in a casting unit which would do the work even in a non-smart tv

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your in store experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

May 8, 2022
Reviewer name: Obiageri
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Product Feature with exact experience

I got this TV recently and as against the reviews I have read about it, I was wowed. Not only is this product the exact description and experience, I get to enjoy a seamless and easy to understand functioning from it. I don't have to read a manual or a book to use this amazing box. It just comes to me and I love it everyday. If you can get this, please do and have the best feeling of a television experience.

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
reply from Operations

Thank you, Obiageri! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Apr 12, 2023
Reviewer name: Mitchydaily
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not perfect

It's Been a few months now, and for some reason out of the blue I'm having connection problems, apps are slow, while on other tvs in the house it's fine. I also wish there was a way to pause Autoplay when you turn on your tv, when you turn it on it will start playing Samsung tv, and I'm like, whoa settle down. I also wish you could delete apps you don't use that are predownloaded. The picture is great, I fell in love right away, but those are some issues I wish were fixed

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
Nov 26, 2022
Reviewer name: Parebear
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Samsung TU 7000

We bought this 4K TV to assess the quality of video from a 4K camera since there is very little being broadcast or streaming in 4K, at this time. The TV is of very good quality and has a lot of internet streaming options available. Don't much care for the "We'll be right back" breaks in the streaming service. It has only 2 HDMI inputs ... could use 2 more. The Signal Strength meter is difficult to get to when assessing over-the-air reception.

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
reply from Operations

Hi Parebear, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Nov 28, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great TV!

I've really enjoyed this TV, its a perfect size for the small space I live in. I used to have a 26" (pretty much a monitor) and hung on to that for over 9 years, and decided to treat myself to this. Love the quality of picture, sound, and ease of menu use.

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
reply from Operations

Thank you, Michael! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung Smart 4K TV. 

Mar 30, 2022
Reviewer name: Tee N
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice TV but ux lacking

Beautiful TV but user exp/interface lacking, difficult to navigate and there are certain apps that come with the TV such as the gallery but you can only use it if you have a Samsung phone. No ability to use remote control from your phone. Samsung should model Roku's interface where it's easy, clear and fast to use. No need to sign in on everything! Other than that, the tv picture is gorgeous and Samsung has some nice features such as additional TV channels.

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
reply from Operations

Hi Tee N, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Jan 24, 2023
Reviewer name: Chris M
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great TV, over complicated Bluetooth connections

Stunning picture quality. My apps load & view with no fuss. I'd love to give a 5 star rating, however, the need for THIRTEEN individual steps, via the TV remote to connect my S#ny bluetooth wireless headphones is abysmal. When I connect the same headset to my iP#d, all I do is power the headphones on & THAT is IT, the iP#d does the rest. You seriously need to improve on this.

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620