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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
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4.5 out of 5 stars
stars
10.6K ratings10.1K reviews
  1. 5 stars70% (7,439)
  2. 4 stars18% (1,926)
  3. 3 stars5% (572)
  4. 2 stars2% (263)
  5. 1 star4% (446)
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Showing 311-320 of 10,164 reviews
Aug 29, 2024
Reviewer name: Adam B
1 out of 5 stars
1 out of 5 stars review

Failed Within 4 Years

I've had this TV for less than 4 years and it now has a vertical yellow line down the screen. TVs should last longer than 4 years. Prior to this TV was all right, but took a while to dial in the right color settings when first purchased.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 20, 2021
Reviewer name: MoMo
3 out of 5 stars
3 out of 5 stars review

Connect to Wifi

[This review was collected as part of a promotion.] use the Tv for streaming every now then TV Won't Connect to Wi fi I have to reset it and start over its very inconvenience

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
May 28, 2020
Reviewer name: TheJuanSnow
5 out of 5 stars
5 out of 5 stars review

Honestly great piece of Tech

Bought this about 2 weeks ago and honestly one of the best TVs I've had. No issues and super easy setup. Highly recommend for anyone looking to get a nice TV for a nice price!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
May 10, 2020
Reviewer name: Mark2
1 out of 5 stars
1 out of 5 stars review

Disappointed

Picture is great, but does not interface well with Alexa... can only turn television on and off with Alexa, but supposed to be able to also change input, channels and volume. Very poor support online.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Mark2: Thank you for purchasing the Samsung TU7000 4K Smart TV. Your TV works with Alexa-enabled devices. You can ask Alexa to turn on your TV, change channels, control volume, and more. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Mar 16, 2020
Reviewer name: Sandra
1 out of 5 stars
1 out of 5 stars review

Too many issues for a 7 series 2020

Bought this two weeks ago picture had weird shadow to it volume button didn't work right kept glitching would stay at 100 when you tried to turn down it would glitch back to 100. Didn't like that Netflix didn't work returned tv and got an lg

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Sandra, I am sorry to see that you experienced issues with the TU7000 and have returned it. Please know that Samsung released a firmware update to resolve the image issue. The Netflix issue was also addressed and is now working properly. The volume button is a toggle design -- push it up to increase volume; down to decrease. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. You can reach Samsung Support via: 1) Phone: 1-800-SAMSUNG Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com You can find our entire 2020 TV lineup from our 85" 8K flagship Q950TS QLED TV to our lifestyle The Frame Series and more at: https://www.samsung.com/us/televisions-home-theater/tvs/all-tvs/?key_category_features=HDR Again, my sincerest apologies. We hope to regain you as a customer in the future.

Oct 6, 2021
Reviewer name: LuvUSenpai
5 out of 5 stars
5 out of 5 stars review

Weeb dream

I absolutely love my new 43” 4K HDR T.V. It plays hentai in a quality that caught me off guard, admittedly. Never thought anime thighs could look so real, but these looked so much better than the real thing. Overall, would buy again.

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
reply from Operations

Thank you, LuvUSenpal! We love to hear positive feedback and we hope you enjoy your new Samsung TV. 

Nov 16, 2021
Reviewer name: bigike
1 out of 5 stars
1 out of 5 stars review

well it was a good tv until....

it started power cycling on and off.. with no picture. i tried several of the "youtube" fixes but to no avail... this thing is only a year old. i think im going back to sony. never had an issue with them.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jul 25, 2023
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Samsung not so great

I bought this TV last year 2022 in July. the screen started flickering and the TV wont turn on/off. The TV is under warranty & the screen is replaced but still has white patch on the screen. The Samsung is not so great now. please fix the issues.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 2, 2020
Reviewer name: Omar
5 out of 5 stars
5 out of 5 stars review

WoW!!!! exactly what I needed

amazing t.v. i purchased the tu700 a month ago sound system without sound bar is amazing. worth buying!! it's not to expensive. universal remote is spectacular

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Apr 1, 2020
Reviewer name: Jane
4 out of 5 stars
4 out of 5 stars review

Removal of stand

Can you remove the feet stands later on? We cannot put up on wall right now, Stay in Place order, so we want to use stand. Will the stands remove easily when it is time to put on wall?

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Jane, Thank you for your purchase and review of the TU7000 Crystal UHD TV. I am glad to hear that you are loving it. The stand of your TV is designed as a slide-in type, and thus can be removed and put back on as you wish. If you have any questions or need help, please reach out to us via: 1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F. Registration gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates. -Samsung Ambassador