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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
4.5 out of 5 stars
stars
10.6K ratings10.1K reviews
  1. 5 stars70% (7,435)
  2. 4 stars18% (1,925)
  3. 3 stars5% (572)
  4. 2 stars2% (263)
  5. 1 star4% (445)
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Showing 2,431-2,440 of 10,158 reviews
Jun 8, 2021
Reviewer name: Naomi
3 out of 5 stars
3 out of 5 stars review

It looks nice in the photos

pros: - easy set up - the samsung tv guide cons: - tv picture quality - screen/smart share functionality with samsung phone is wonky and goes off at random times - not all basic apps like cnn, mtv, cbs sports, etc are available on the samsung smart tv app store - i bought a pairing soundbar which i wouldn't recommend to anyone. volume shifts on its own and it's consistent between applications... it's a bummer because i like samsung a lot and want be loyal but i may need to get a new tv and soundbar with a different brand as it's extremely disappointing to spend hard earned money on poor quality that you think will be high quality

Review from Samsung US
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Jun 18, 2022
Reviewer name: punkboydante
5 out of 5 stars
5 out of 5 stars review

This TV has fantastic picture quality

[This review was collected as part of a promotion.] I use my Samsung TV for gaming as well as streaming movies. Since it's 4K, using it with my Xbox Series X has been flawless. It's been the perfect TV for the perfect price. Even though it isn't 144hz, it's still great and is a fantastic display for next-gen gaming. The built-in smart apps have been a lifesaver as well. Super convenient that I can just access HBO Max or Paramount+ at any time with the press of a button. Overall, I just love this TV.

Review from Samsung US
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Oct 5, 2022
Reviewer name: mizgiron
5 out of 5 stars
5 out of 5 stars review

I'm a Samsung girl forever!

[This review was collected as part of a promotion.] In our household we have nothing but Samsung products. We use our amazing TVs for watching movies on family movie nights, we all own the latest Samsung Smartphones and enjoy the productivity and speed the smartphones offer. Even our refrigerator is a Samsung Family Hub fridge - and we love it! What else can I say - WE LOVE SAMSUNG!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 17, 2020
Reviewer name: BonBon74
5 out of 5 stars
5 out of 5 stars review

Love it

i needed a new tv badly,my current tv is over 12 years old with a picture that comes and goes.i was given the opportunity to get this.boy oh boy,what was was i waiting for? i absolutely love this tv.the picture is so bright, crisp, and vivid.the sound is incredible,i'm hearing everything i've never heard before.i don't have to turn it up,to actually hear anything. i enjoy tye fact that it is all on one remote.less clutter for me,or one less remote to loose. i'm not to tech savy,but this is easy to use for me.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Mar 14, 2022
Reviewer name: Dubity
5 out of 5 stars
5 out of 5 stars review

Awesome

I bought this a little over a month ago and haven't been disappointed. I was hesitant thinking that there was no difference between name brands but I'm very happy with Samsung so far. I'm hoping the longevity of the TV also holds up. My only complaint that really isn't an issue are the mounting bolt holes, which are apparently not a universal size. But again not really an issue just inconvenient trying to find the correct size. The built in speaker is on the quiet side but easily solved with a sound bar.

Review from Samsung Canada
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reply from Operations

Hi Dubity, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Jun 18, 2020
Reviewer name: Celina
1 out of 5 stars
1 out of 5 stars review

Zero Stars - selling known faulty feature

samsung is selling a tv with a known function issue that dims entire dark scenes. i don't understand why i would not want to see the details. i want to watch the whole movie and not just the light parts. i texted with support and was told "i've checked my resources and see that the tv model that you're referring to has frame dimming technology so whenever a dark frame appears it dims the entire frame instead of that particular area. this is normal functioning with this model tv." it is a known issue but samsung hasn't push some type of update that allows us to shut it off or quit selling a faulty tv. i can't enjoy some of my favorite shows with dark scenes and have watched on my phone. pointless to have 65" tv if it doesnt work. please fix this with an update or quit selling.

Review from Samsung US
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reply from OBA

Celina: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 21, 2020
Reviewer name: TVsForBros
5 out of 5 stars
5 out of 5 stars review

This product exceeds expectstions

[This review was collected as part of a promotion.] After researching different brands as I was looking to upgrade, I made the jump to this Samsung tv from previously having preferred other brands. The quality that Samsung has reached in the series of tv is beautiful and the price made it such a steal. The picture, the ease of operation, and quick/easy setup makes this tv the best purchase I've had in regards to a tv, perhaps ever.

Review from Samsung US
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Oct 24, 2020
Reviewer name: Ambi
5 out of 5 stars
5 out of 5 stars review

Omg, the best!

[This review was collected as part of a promotion.] I recently received this 43" Class TU7000 Crystal UHD 4K Smart TV (2020) and I'm completely in love with it! Must admit, I had to do a little reading prior to setting it up, but after that, it was easy peasy! I highly recommend it!

Review from Samsung US
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Oct 13, 2021
Reviewer name: KLOWNKING
4 out of 5 stars
4 out of 5 stars review

Must have as a Samsung consumer.

[This review was collected as part of a promotion.] I recently purchased the 75" about a few months back. I'm enjoying the experience I have within the Samsung ecosystem. I have a phone and buds that work perfect with it. The tap n connect feature is so convenient. I would like to see a connection feature like this with my buds, maybe a newer model does. My phone has a constant notification for the remote so I always can control it when stepping away as well. I like the overlay of bringing up the home menu and never missing something I may be watching.

Review from Samsung US
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Oct 21, 2020
Reviewer name: Jose
5 out of 5 stars
5 out of 5 stars review

Samsung is the best!

[This review was collected as part of a promotion.] I purchased this Tv for my new house and it just fits perfect. The picture quality is amazing! The ease of syncing it with Google-home and other devices is unbeatable. Samsung is so far ahead in its dependability and quality of the products they create.

Review from Samsung US
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