Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
Back to item details
4.5 out of 5 stars
stars
10.6K ratings10.1K reviews
  1. 5 stars70% (7,435)
  2. 4 stars18% (1,925)
  3. 3 stars5% (572)
  4. 2 stars2% (263)
  5. 1 star4% (445)
Sort by |
Showing 2,421-2,430 of 10,158 reviews
Jul 18, 2022
Reviewer name: Tomime
4 out of 5 stars
4 out of 5 stars review

Good Budget TV

[This review was collected as part of a promotion.] Use tv for general media consumption. The tv is good for regular use. Note this is not a high end model to expect to get what you paid for, overall performance won't blow you away. Pros +Extensive size options +Easy to set up +Reliable upscaling Cons -Middling performance -Small viewing angles -Limited port selection

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Aug 23, 2022
Reviewer name: Vandis
2 out of 5 stars
2 out of 5 stars review

ADs, Slow UI

[This review was collected as part of a promotion.] Picture is good, but the UI is unbelievably slow and clunky. Combine that with ads on the home screen and its a major turn off. Samsung, no one in their right mind wants ads injected after spending hundreds or thousands on a TV.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Hi Vandis, We appreciate you taking the time to provide feedback on your Samsung TU7000 TV. Please know we are here to help you and have a few tips that will help with the UI experience. First, Samsung TV Plus can be disabled, which removes the channels from your default guide. Should you want to disable TV Plus, follow the steps below: 1) Navigate to the Samsung TV Plus app and press and hold the enter or select button on the remote. This will bring up two options. ‘Move’ and ‘Remove.’ 2) Navigate to ‘Remove’ and select. This option brings up the ability to remove the app icon or disable the service. 3) Navigate to ‘Disable’ and select. This will remove the service from the launcher bar and the channels from the TV Guide. Next, to improve your UI speed, please ensure you are running the latest firmware. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Settings > Support > Device Care > Start Device Care. If we can help with anything else, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Apr 4, 2023
Reviewer name: Lesl
4 out of 5 stars
4 out of 5 stars review

not great for a 90 year old

picture quality is great but This TV is for my 90 year old mom. The remote control is too small and complicated for an older person. You can get to Netflicks but it is 2 buttons too many to get back to cable for her. Simple remote control options, big buttons, would be great for older people.

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
Jun 17, 2023
Reviewer name: Ronald mcdonald
1 out of 5 stars
1 out of 5 stars review

Not worth the cost

Purchased several months ago. Its great when it decides to turn on. Its cycles thru it's start up operation multiple times and the screen flashes before it turns on. In the last few months I have sold/thrown away a handful of Samsung products. have since switched phone and computer and vacuum. Never going back to Samsung.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 24, 2022
Reviewer name: S1vrbllt63
4 out of 5 stars
4 out of 5 stars review

1 exception

[This review was collected as part of a promotion.] The television is fantastic with all of the available features and picture. I can easily switch from TV to gaming and even watch pictures or videos from my phone or computer. The only drawback was the backlight let's were non functional straight out of the box.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 15, 2020
Reviewer name: Samsungfanatic29
5 out of 5 stars
5 out of 5 stars review

This product is the best

[This review was collected as part of a promotion.] I will never own another tv brand in my life. I love the simplicity of this television and that I can control it from my phone! The sound and picture are more than amazing . I don't know why I haven't ever thought of a Samsung smart tv before. But I would definitely recommend to my friends and family!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jun 9, 2020
Reviewer name: WLM68
3 out of 5 stars
3 out of 5 stars review

So-So

after the first 24 hours the screen went to a red solaritized image. i turned the tv off and unplugged it for 10 seconds, then turned it back on. so far so good, i just hope it doesn't do it after the 30 day return is up! other than that, you definitely can tell when you are not on an hd channel, blurry!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

WLM68: I am very sorry for the color glitch issue you encountered. Please check that your TV has the latest firmware update, which should resolve this specific issue. You can find the update at: samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 For instructions on how to update your firmware, please go to: samsung.com/us/support/answer/ANS00062224/ Should your issue persist, or if you have any questions or concerns, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG (ask for TVs), Available 8 AM-12 AM EST 7 days a week 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 5, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Crystal clear. Great sound.

[This review was collected as part of a promotion.] The TV has a great picture. The quality of the image is first rate. I choose Samsung TV's (which I have five) because I believe their speakers have a better sound than any other brand out there. Even without external speakers the TV is clear and loud. Music sounds like it should. Action sounds like true action.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 16, 2020
Reviewer name: Jetman
4 out of 5 stars
4 out of 5 stars review

TV is priced right and overall great picture!

[This review was collected as part of a promotion.] This TV overall has good quality and the colors are great and also can be adjusted for your liking. Only issue for me is the remote control, buttons seem to small. Sometimes pressing the wrong button.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 24, 2022
Reviewer name: Jtam
2 out of 5 stars
2 out of 5 stars review

Terrible display quality

i was very excited to get a new tv & usually have great luck with samsung as a brand. that was not the case this time. i tried changing every setting as far as the clarity & picture went. the quality was very subpar & was definitely noticeable to guests. when i called the appliance company i purchased from, they stated theyve had numerous returns and complaints with samsung lately. it gets a 2 star rating at least, for ease of the program & user friendly.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Hi Jtam, We appreciate you sharing your experience with the TU7000 TV. Your feedback regarding image quality is important to us and will be shared with our internal teams. I see that you’ve already tried adjusting your image, but I did want to share the following adjustments with you, just in case: Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image. Finally, if you have your TV connected to an external device, theTV will upscale as best possible. The closer your content is to 4K, the better the image will look on the screen. Here are some tips to help improve picture clarity: 1) HDMI cables are recommended for optimal HD viewing. 2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box. 3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor