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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
4.5 out of 5 stars
stars
10.6K ratings10.1K reviews
  1. 5 stars70% (7,435)
  2. 4 stars18% (1,925)
  3. 3 stars5% (572)
  4. 2 stars2% (263)
  5. 1 star4% (445)
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Showing 2,111-2,120 of 10,158 reviews
May 23, 2022
Reviewer name: MagicalDragon2003
4 out of 5 stars
4 out of 5 stars review

Great product with easy navigation

[This review was collected as part of a promotion.] We got this TV to help furnish our house and it is a great family room addition. Easy to access application, remote functions and great volume control/speakers. Some issues I have are that the TV will freeze once in a blue moon and I'll have to unplug it from the outlet (remote won't work). Other TVs will have more HDMI inputs (this one only has 2 - I've seen others with 4). Lastly, when looking to replace our living room TV, I've seen bigger TV options (true brand names) for a lower price than Samsung. Overall, still a great TV that I'm blessed to have ♡

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 22, 2020
Reviewer name: Ironman65
5 out of 5 stars
5 out of 5 stars review

Great Value for Money

[This review was collected as part of a promotion.] First off, the design is very sleek and modern. Styling is definitely modern and thin. Picture quality is outstanding in 4K and is a pleasure to watch. Sound quality is decent for such a minimal design. Smart TV features and intuitive and offers a lot of different options. I'd buy this TV again in a heartbeat. Highly recommend!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 6, 2020
Reviewer name: MattinTN
5 out of 5 stars
5 out of 5 stars review

Such an upgrade!

[This review was collected as part of a promotion.] I've always been a Vizio buyer, ended up with this one because of the difference in store. When I got it home it was even more vibrant and clear on picture! The smart things app and the ease of set up was amazing! Love this tv and would definitely recommend!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jul 11, 2022
Reviewer name: neelindc
4 out of 5 stars
4 out of 5 stars review

Our new 50 inch TV Samsung.

When we went looking for a new TV there was only one name brand we trusted. Our appliances, our phones and tablets are all Samsung,a name we have learned to trust for great service and durability. We grabbed the 50 inch TU700 smart 4 k with a great picture and sound

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
reply from Operations

Thank you, needlindc! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Aug 23, 2022
Reviewer name: speaks530
4 out of 5 stars
4 out of 5 stars review

Very nice TV

[This review was collected as part of a promotion.] We are happy with this TV. The majority of time the picture is perfect. Especially with sporting events like football. There are times when the picture goes dark on some movies that bother us, but this is rare.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jul 27, 2022
Reviewer name: FamilyTV
5 out of 5 stars
5 out of 5 stars review

Exceptional features, perfect picture!

[This review was collected as part of a promotion.] My TV is used for a host of reasons, my kids love to game on it, my wife plays all her YouTube videos and I love to watch sports on it.. it performs exceptionally well no matter what is being watched on it.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Aug 10, 2020
Reviewer name: Reggie
1 out of 5 stars
1 out of 5 stars review

What happened?

i typically look to samsung for quality products, but this television did not meet my expectation. 1. the wifi connection is unstable. 2. theres an issue with lagging - at times i'll make selections on the remote control and nothing happens on the tv for several seconds so i press the button again and the tv will perform that function twice. this is incredibly frustrating because you have to wait for the tv to respond all over again. 3. the settings arent as intuitive to navigate. if i could give this tv zero stars, i would. i am dissappointed.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Reggie: I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. Version 1301.5 is now available on the Support page on the Samsung website. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Sep 15, 2020
Reviewer name: MarinaBe
5 out of 5 stars
5 out of 5 stars review

Enjoying the quality at a fair price

[This review was collected as part of a promotion.] I haven't owned a TV since 2007. I decided to invest in one during the pandemic times because I watch shows and such on Netflix often and might as well enjoy it on a larger screen. Setting up the TV to connect with all my streaming apps was really easy. Navigating the TV's remote also super easy. Impressed and happy with my purchase.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Aug 23, 2022
Reviewer name: Mdksamsungtv
4 out of 5 stars
4 out of 5 stars review

Great Smart TV

[This review was collected as part of a promotion.] After a short period I noticed a thin orange line straight down the middle of the tv screen when it is on. The line is only noticeable at a close distance and not from far away. Other than that the tv has been great.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Mar 13, 2021
Reviewer name: Aptai
1 out of 5 stars
1 out of 5 stars review

Malfuctions , picture sub par

tv turns on by itself in middle of the night, and also turns off on its own while viewing?? picture is just ok, for the price point i guess it's acceptable. the remote design is a joke, barely useable. speakers are good. the malfunctions are a deal breaker, will be returning for another brand.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Aptai: Thank you for sharing your review of the Samsung TU7000 TV. We appreciate you sharing your experience regarding issues with your TV and are planning on returning it. Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. Should you want to troubleshoot your issue first, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Specialist