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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
4.5 out of 5 stars
stars
10.6K ratings10.1K reviews
  1. 5 stars70% (7,435)
  2. 4 stars18% (1,925)
  3. 3 stars5% (572)
  4. 2 stars2% (263)
  5. 1 star4% (445)
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Showing 2,061-2,070 of 10,158 reviews
Jan 17, 2022
Reviewer name: Deovolante
3 out of 5 stars
3 out of 5 stars review

On again Off again

shortly after the warranty expired so did the tv. cuts off and on every few seconds. can't stop that from happening without unplugging the tv. useless now. went through all the troubleshooting steps and online tricks. just not working. have to buy a new one not sure it will be a samsung product.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Hi Deovolante, Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are experiencing a power cycling issue where your TV is turning itself on and off repeatedly, and that the troubleshooting steps you have attempted did not resolve the issue. Please try a few additional trouble-shooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in. 4) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. If the issue persists after these steps, then the TV will likely need service. Please contact us so that we can better investigate your issue and assist you towards a solution or replacement. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Aug 23, 2022
Reviewer name: Luke1227
5 out of 5 stars
5 out of 5 stars review

Depth and color is awesome.

[This review was collected as part of a promotion.] Initially was used for just viewing cable. Then one day I clicked Apps button and was extremely surprised. Transitioning between streaming apps is incredibly fast and the color and depth is incredible. I love the fact as soon as I click one of my streaming services it pops right up and logs in. You can start watching your shows or movies within seconds. Samsung puts really nice processors in thier TVs. Even the web browser loads like it's a pc. All around performance and viewing pleasure is top notch. Its been good enough to where we replaced all of our tvs with Samsung TVs.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 13, 2021
Reviewer name: 4theluvofmovies
5 out of 5 stars
5 out of 5 stars review

This products color and detail is amazing!

[This review was collected as part of a promotion.] I absolutely love the clarity and picture that this TV displays. The colors are so vibrant and the details are incredible! The TV itself is sleek and elegant, it's a great addition to my family room. You can hide all the cords in the TV stand so it solves that problem for you. For a not so tech savvy person this is truly a smart TV and I would recommend this TV to anyone and everyone!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 5, 2022
Reviewer name: Samsungfan
4 out of 5 stars
4 out of 5 stars review

Great TV for a great price.

[This review was collected as part of a promotion.] I needed a TV for my bedroom and didn't want to spend a fortune. I already have 4 other Samsung TVs including the Frame and a Q70 in my living room. This TV is only used in the evening and fits my needs perfectly. The picture is crystal clear, the UI is seamless, and it's SUPER light. I was able to hang on my wall without any help.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 15, 2020
Reviewer name: msummerla
5 out of 5 stars
5 out of 5 stars review

Smart TV for the win

[This review was collected as part of a promotion.] I'm unsure if all newer smart tv has this option available but I was mind blown when we plugged it in. It comes with TV channels! We don't watch regular tv often and was just going to get tv antenna for local news but it comes with it! Their smart samsung app also has a remote function which came in handy when I couldn't find the actual remote. OH, it also has built in apple tv option so we don't have to plug in our apple tv device anymore :) winner winner.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 18, 2020
Reviewer name: Texhnologix
5 out of 5 stars
5 out of 5 stars review

Quality product and quality price!

[This review was collected as part of a promotion.] I've had a LOT of TVs in the last few years, due to failures on one end or another, or needing to upscale to change with the living space. The most recent purchase happens to be the best, with my Samsung 65” Crystal Clear UHD TV. It fits in our space super well and the UI is much better than a lot of other smart TVs out there. I'm a happy camper.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 18, 2021
Reviewer name: Aaahash
5 out of 5 stars
5 out of 5 stars review

Like the samsung TV on. Its fast

[This review was collected as part of a promotion.] I play games on TV wirelessly projecting from PC, stream from apps like Amazon prime, YouTube, Netflix Disney+ etc Would like to stream from my samsung galaxy phone wirelessly without lagging as the content seems to lag when I use a smart view to share my phone screen

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 11, 2021
Reviewer name: MoDanielle
4 out of 5 stars
4 out of 5 stars review

I love the modern display of the home screen

[This review was collected as part of a promotion.] I use my TV for everything from sports to toddler TV to my favorite crime shows. I love the bright display and the ability to change displays for different viewings (movies, news, sports). I loved the modern layout of the home screen and apps as well. One thing I didn't like was switching from an Android TV, the android seemed easier to navigate than the Samsung.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jul 25, 2022
Reviewer name: bobbo
3 out of 5 stars
3 out of 5 stars review

Slow, clumsy User experience

apps are slow to load (compared to another brand this unit replaced) and interface is non-intuitive. picture is great. remote poor, many buttons tiny, especially pause and play buttons which are hard to find when watching in dim light. remote (unlike previous other brand) only ir (previous was bluetooth), requiring careful aim to work. overall user experience to control tv is quite lacking.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Hi bobbo, We appreciate your feedback on the Samsung TU7000 interface. To ensure performance is fully optimized, please ensure your TV is running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Settings > Support > Device Care > Start Device Care. I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 6, 2020
Reviewer name: Tanaay
2 out of 5 stars
2 out of 5 stars review

Major issues with software version

the tv kept loosing connection to the internet every time it was powered off. i had to reset my network settings and add my wireless network every time i powered on. experienced this problem from the second day of use and decided to return right away.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Tanaay: Thank you for sharing your review of the Samsung TU7000. I am very sorry that issues with your TV have caused you to return it. I completely understand your disappointment. It is possible that your unit was either defective or required adjustments in settings. Nonetheless, I do sincerely apologize for the let-down. Again, my sincerest apologies. We hope to regain you as a customer in the future. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions