We encourage you to remove and reinstall the turntable to see if this fixes the skipping issue that you are experiencing. If this issue persists, we advise you to take advantage of your limited warranty. You can view your warranty details on page 15 of the Owner's Manual at the link below. https://products-salsify.geappliances.com/image/upload/s--uukLF7Nu--/c35e23730934736d1049ac39da6daf25ac49e81c.pdf?_ga=2.101010881.130681072.1724075365-507723860.1707936747

We'd like to help you with your microwave. Please schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm

Hello, We’re so happy to hear that you’ve been enjoying your new microwave and that you’ve found it easy to use. We love the weight and time defrost feature. You just have to enter the weight of the food, and the oven automatically sets the optimal defrosting time and power level. We’re sure that you’ll continue to get many years of excellent use from this magnificent microwave and we truly appreciate you taking the time to leave us your review. -Charlie@GEA