Hello - Thanks for reaching out to us. We're so sorry to hear that your new microwave has been noisy and that the turntable is is sometimes not rotating. We know that must be frustrating, and we understand your concerns. You can find troubleshooting for the turntable not rotating here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16898 You can find sounds the microwave may make at the links below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900 https://products.geappliances.com/appliance/gea-support-search-content?contentId=17875 If you suspect the noise level is not from normal operation, we recommend calling 1-800 GE CARES (1-800-432-2737). Please have the model number and serial number available. We hope this helps. Let us know if you have any additional concerns or questions - Sydney@GEA

Hello - Thanks for sharing your review and thoughts on this microwave. We're happy to see that it is performing well and staying quiet. We definitely agree that the display can be improved and made easier to see. We're going to direct this over to our product team, which will allow them to review and look for ways we can improve on our models going forward. Let us know if you ever have any questions, we're always happy to help. - Jonathon@GEA

We encourage you to remove and reinstall the turntable to see if this fixes the skipping issue that you are experiencing. If this issue persists, we advise you to take advantage of your limited warranty. You can view your warranty details on page 15 of the Owner's Manual at the link below. https://products-salsify.geappliances.com/image/upload/s--uukLF7Nu--/c35e23730934736d1049ac39da6daf25ac49e81c.pdf?_ga=2.101010881.130681072.1724075365-507723860.1707936747