Printer back to work

Need for current printer

Sam’s Club has the best price for these cartridges. I have purchased cartridges that were cheaper but not made by hp and had nothing but problems with them. The hp cartridges always perform well and Sam’s Club has the best price.

Service was good. Delivery and shipping were very good. The price on HP's part in my opinion is excessive. The cost on HP's part might be more reasonable if they did not have to factor in the cost of making sure no aftermarket product will work. The cost to purchase the ink is more than the initial purchase of the copier.

When I opened the cartrige packages for yellow and magenta, they both oozed ink of the top just opening them. Otherwise, they were full of ink. I thought I was getting all four cartidges in this package, but only got the colors.

Don’t purchase this at Sam’s. I took it home and my printer said it was defective. I took it back the next day and they refused to let me exchange it or refund it. Worst customer service ever and I cancelled my membership due to how I was treated.

The package contained three colors. Unfortunately, the magenta color was defective. It had some type of damage to the cartridge and the printer would not operate. We removed it, but the printer still would not operate with no cartridge in the color space. Fortunately, we were able to retrieve the empty cartridge from the trash and put it in the printer. The printer operated but without any magenta print color. I did not try to return the product to the Club because we had opened all the cartridges and we needed to use the printer. I did not try to bring in the defective cartridge as I assumed a refund would only be issued on the return of the full package as pictured in this review.

One of the cartridges leaked and was a terrible mess on my desk.

Missing one cartridge. Package is sealed so it was never there. Do you NOT look at what you are packing? Returning and going to a brick and mortar store.

This product is way over priced making it look like something it is not. It is packaged and priced to look like it includes the black 910XL cartridge but doesn't.