First off- I am a customer. Not paid or connected in any way. I'm just going to share my honest feedback. I'm a 39 year old father of 5. I bought the 9x15 trampoline for my kids to jump on. I've had it up for only 2 weeks. So this is just a first impression review. My oldest is 9 so the kids are not too hard on it. They love it. And they jump every day.
Assembly: so many people have complained about the instructions. Yes. They are bad. There are typos, funny looking drawings, lack of detail. They could do a much better job. BUT. Assembly is really not hard. It's literally no more complicated than an erector set for kids. So yes they are poor, but an adult who can swing B's in high school should be able to assemble this thing. It was my first trampoline assembly and it took me 2-1/2 hrs alone.
Shipping: My boxes came in tact. I got boxes 2 and 3 in only a couple days. I figured I would wait till I got box 1 before I started. But it came a week later. No clue why. But all this has nothing to do with the manufacturer. So many people complained about their boxes be all torn up. That's the shipping company mishandling them. I wouldn't complain about that on here. The boxes were heavy duty cardboard. They are fine to ship in.
Quality: Here is where my biggest complaint is. The quality of the mat and springs. Im 255lbs so I max out the 250 lb limit. When I jump I can feel the mat stretching. I've never felt this before on any trampoline I've ever jumped on. Most trampoline mats feel thick and solid. Even though they stretch it's a different feeling. This one feels like if I keep jumping it might start to tear. And the springs are weak. They are fine for the kids. But not for me. And here is my real issue: for $300 I could buy the cheap round trampoline. But I paid $750 for an "upgraded" version. And I think they use the same quality mat and springs as they do on the smaller cheaper ones. In my mind that's just dishonest. Also, I work very closely with galvanized pipes at my job. I know what things cost. I imagine the cost increase in the frame material between the $300 trampolines and this $750 trampoline is maybe $100. I expect the other $350 to go toward a better mat. I jump on my friends $1800 trampoline and their mat is awesome. I called their company to ask what the retail price for a replacement mat would be. It was $175. That means that the cost is maybe $100. So if skywalker's cost is $50 or $75 for their mat- it's a no brainer to increase the quality to a better mat. I'll end my rant and just say that skywalker needs to get better mats and springs and figure out how to keep their prices down to stay in this low-end walmart-type market. I fully expect this trampoline to last me 2 years tops. In the mean-time, I'm going to shop around for a high quality mat and springs from another source. Also, I am implying that the frame is great. Top notch. There is no way it is going to buckle or break. If you are scared of those pictures of collapsed frames- that won't happen with this model. There are no welds to snap. It's actually a great design. That's why I'm all for keeping this great frame and sourcing out another mat and springs.
Hopefully this helps you guys out there looking to buy a trampoline. I went with this one because the frame is solid, and it's says there is a bigger bounce than the round ones. That would be true if they upgraded the mat and springs quality which I don't think they do. I still say I would recommend it because at this price range I feel its the best option. It's my suspicion that skywalker's profit margin is much higher on this model because they are using the same specs as their cheaper models. But what do I know, I'm just a customer. Happy shopping!