Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Fresh Step Total Control Scented Clumping Litter with Febreze Freshness, 44 lbs. for
Fresh Step Total Control Scented Clumping Litter with Febreze Freshness, 44 lbs.
4.8 out of 5 stars
stars
12.1K ratings4,915 reviews
  1. 5 stars87% (10.5K)
  2. 4 stars9% (1,090)
  3. 3 stars2% (269)
  4. 2 stars1% (86)
  5. 1 star2% (186)

Member photos

  • +36 images
Sort by |
Showing 81-90 of 4,904 reviews
Jul 13, 2024
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Awful!!!!!

We have been purchasing this Fresh Step litter for years. It has never been so awful and expensive! After one use by our cat, this litter turns to mud!!! I don’t know what has been done to it but it is unacceptable especially since the price has actually tripled! This is not the same product!!!!! We are extremely disappointed in this company!!!!!

Helpful?356JTSRZOTXI13886861474
reply from Fresh Step

No wonder you’re disappointed. We’re sorry to hear that our Total Control Scented Clumping Litter with Febreze failed to clump, and we hope you’ll give us a second chance. Please call our team at 800-325-9259 with reference number 240725-000230 available. We hope to hear from you soon. Shannon from The Fresh Step Team

Sep 28, 2020
Reviewer name: LG
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Much better than the competitor

I used to use Arm and Hammer, but the product seemed to change as the litter didn't clump and the smell was stronger. I found Fresh Step at Sam's. Without question, it was an improvement. I prefer unscented which wasn't available at the club, but the scented version isn't overwhelming. The clumping factor is excellent. I have used this product for more than six months and I am satisfied.

Helpful?356JTSRZOTXI13886861474
Mar 9, 2026
Reviewer name: JERAMIE
1 out of 5 stars
1 out of 5 stars review

Awful

This is the worst litter I've tried yet. It was recommended by a friend because she said it was not dusty at all and clumped really well. Well, it is so dusty I had a hard time cleaning her litter box. It takes forever because you have to let the dust settle. It also does not clump well at all. Unfortunately I have three of the 11 pound packages left to use up.

Helpful?356JTSRZOTXI13886861474
reply from Fresh Step

Jeramie, we appreciate your feedback about our Total Control Scented Litter. We’re sorry to hear about your experience with its performance, but we want to talk with you one-on-one to help. When you get a minute, please call us at 800-325-9259 and reference #260311-000424 so we can assist you further. Looking forward to hearing from you. Jeffery from The Fresh Step Team

Nov 7, 2021
Reviewer name: GLO MIL
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

BEST CAT LITTER EVER

Let me tell you that as long as this brand sells I will continue to purchase it, I would rate it a 10 if possible! It does the job well, I have two Bombay cats, me personally change it every Friday agreement with my daughter! So it last me a month! YES A MONTH! Which fits my budget, doesn't smell and I have two happy cats. I highly recommended this item! Buy it, ya'll wont regret it.

Helpful?356JTSRZOTXI13886861474
Nov 17, 2023
Reviewer name: Irisheyes
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Fresh Step

I have only given Fresh Step 3 stars due to the fact that when used by cat the urination is hard as a rock to remove from litter box! I clean it once or even twice a day if needed.so it is not because of letting it sit too long. This is the only complaint I have concerning Fresh Step.

Helpful?356JTSRZOTXI13886861474
Jul 26, 2021
Reviewer name: Melissa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Switched from Tidy Cats Light to this and am happy

I used the lightweight Tidy Cats version for years. I loved how light it was, but was sick of how expensive it was. I decided to try something different that Sam’s offered, and this had good reviews. I am very happy with it. I actually am more happy, I think, because the lightweight stuff got everywhere and this doesn’t seem to scatter and track quite as easily. It has a pleasant smell, easy to open a bag and pour, and I just like it. I will continue purchasing this.

Helpful?356JTSRZOTXI13886861474
Nov 21, 2021
Reviewer name: Shadow W
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent clumping cat litter

I have used many different types of clumping cat litter but this one is really good and I will stick with this brand. It has a fresh scent that really helps to mask the odor, even though I clean the litter box frequently during the day, it definitely cuts down on the ammonia smell. Good price at Sam’s too. I just wish they didn’t use so much plastics to package the litter. It comes in a three pack, I’m in a state where there is little recycling done and I like to recycle as much as I can.

Helpful?356JTSRZOTXI13886861474
Apr 29, 2025
Reviewer name: Prissygurl
1 out of 5 stars
1 out of 5 stars review

We have used Fresh Step for 20+ years and something has changed in the litter itself. It's terrible now. Scooping was a breeze in the past. I had no issues. Now, it sticks to the bottom and becomes rock hard. Scooping has become a chore and I almost need a crowbar to get it off the bottom. Instead of clumping together, it scoops up in broken up pieces. I'll be looking for a different brand from now on.

Helpful?356JTSRZOTXI13886861474
reply from Fresh Step

Wow, 20 years is a long time, and we appreciate your loyalty. We're sorry to hear our Fresh Step Total Control litter would stick to the box, making cleaning and scooping difficult. Our team would like to speak with you further about this and asks that you give us a call at 800-325-9259 with #250513-000138. We hope you'll give us a call at your earliest convenience. John from The Fresh Step Team

Jan 17, 2023
Reviewer name: LUPITA
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

JUST PERFECT

Fresh steps: Very convenient divided in 4 bags. smells good. just perfect for multiple cats

Helpful?356JTSRZOTXI13886861474
May 20, 2026
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The only litter we will buy

This is the best litter we have found for our three cats

Helpful?356JTSRZOTXI13886861474