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Customer reviews for Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color for
Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review
Verified Purchase
Best toothbrush we’ve ever had! Your teeth feel clean %26 smooth like they do after a dental cleaning.
AnneMarie
Originally posted on
walmart.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

They won't charge and/or hold charge

Toothbrush does a satisfactory job, when it works! However, I can't recommend it. A few months after purchase, and after being fully charged, it won't hold it. As soon as I turned it on it, it will shut itself off with a blinking red light on and a 0% battery indication on the display. After returning it to the charger immediately, it won't do a thing; meaning it won't charge it at all. It has a two year warranty with the manufacturer. Doing some research online I've discovered that this is a common problem with this Oral B model. As a matter of fact, I've experienced the very same problem with another model a few years ago and it was replaced. I did give Oral B a change, even after having that experience. I did message them, but if you hap...
mepapix7
Originally posted on
Oralb.com
Customer Care
Thank you for taking the time to share such detailed and honest feedback. We completely understand your frustration and we si...
459 reviews
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  • 1 out of 5 stars
    1 out of 5 stars review
    3/2/2022

    Worst experience

    Broken out of the box will work at all will not charge, has been at repair facility for 3 weeks with no status changes. Will not use oral-b anymore
    CJ00
    Originally posted on
    Oralb.com
    Oral-B
    We're sorry to hear about your most recent experience with your purchase. Our brushes go through many tests so that they work...
  • 2 out of 5 stars
    2 out of 5 stars review
    8/23/2021

    Battery discharge too fast

    The battery lasts 3 / 4 days for 3 time brush per day (2 min each). Too low with respect to what is declared
    francesco
    Originally posted on
    Oralb.com
    The Oral-B Team
    The Oral-B iO 9 should last between 7-14 days on a single charge depending on your brushing habits. If you brush for the dent...
  • 1 out of 5 stars
    1 out of 5 stars review
    5/26/2023

    Mold!!!

    Mine got full of black mold within a year. Poor design. Never had this issue with my old Oral B Triumph.
    PamH56
    Originally posted on
    Oralb.com
    Customer Care
    As you can imagine, this isn't the experience we expect you to have with your brand new Oral-B iO, Pam. This is likely becaus...
  • 5 out of 5 stars
    5 out of 5 stars review
    6/7/2021

    Works great

    [This review was collected as part of a promotion.] It makes my teeth feel so clean and it doesn’t damage my gums
    Rober1978
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/2/2020

    Replacement brushes

    I'm interested in buying. I see these come with 4 brush heads. What about additional replacements? Will those be available in the future.
    cmc1077
    Originally posted on
    Oralb.com
  • 3 out of 5 stars
    3 out of 5 stars review
    5/23/2023

    Not yet ready for prime time

    Helps significantly while brushing. The oral-b has significant issues on tracking your brushing habits.
    Bobert
    Originally posted on
    Oralb.com
    Customer Care
    While we're glad our Oral-B App and iO Series 9 is helping improve your oral health, we're sorry that you're having issues wi...
  • 3 out of 5 stars
    3 out of 5 stars review
    2/28/2023

    Did not last very long!

    I bought this a little over a year ago and it does not spin anymore. I am so disappointed and of course can not find my receipt!! :(
    Emmie
    Originally posted on
    Oralb.com
    The Oral-B Team
    Maintaining a healthy smile is so important to us, Emmie, so we're very sorry to hear that your brush is no longer spinning. ...
  • 4 out of 5 stars
    4 out of 5 stars review
    7/11/2021

    We love the iO Series 9 but...

    The iO 9 is our third OralB and we love it but the brush heads are ridiculously overpriced. Had we known, we wouldn't have "upgraded."
    Mike44nh
    Originally posted on
    Oralb.com
  • 1 out of 5 stars
    1 out of 5 stars review
    12/28/2023

    Bad

    The design makes toothpaste and spit run out of my mouth, my gums started bleeding immediately. Honestly the leakage is enough for a one star rating
    Reds
    Originally posted on
    Oralb.com
    Customer Care
    We’re very sorry to hear this has been your experience with the Oral-B iO Series 9, and we genuinely hope your gums feel bett...
  • 1 out of 5 stars
    1 out of 5 stars review
    5/8/2022

    Stopped working well

    It stopped working well after 6 months. The head would only vibrate on the high setting after a while
    Originally posted on
    Oralb.com
    The Oral-B Team
    We want you to be blown away with the amazing cleaning performance of our iO series 9 brushes, so we're so sorry to hear this...
  • 5 out of 5 stars
    5 out of 5 stars review
    11/22/2021

    I luv it!

    [This review was collected as part of a promotion.] I bought this a month ago and I’m so happy that I did!!!
    Maddz14
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/19/2020

    Great product

    I thought I bought a toothbrush, but it's far greater than I expected. My teeth felt like I just came from the dentist.
    Petem62
    Originally posted on
    Oralb.com
  • 1 out of 5 stars
    1 out of 5 stars review
    3/28/2024

    MOLD Buildup.

    do not purchase, you'll regret it with the consistent mold buildup despite proper care and handling.
    MOLD IO Smart Toothbrush
    Originally posted on
    Oralb.com
    Customer Care
    We’re sorry to hear you’ve noticed a residue building up on your toothbrush. We have many quality checks in place to ensure o...
  • 3 out of 5 stars
    3 out of 5 stars review
    1/20/2023

    Battery only holds 1 week

    Good brush but holds battery just about 7-8 days Replaced it 3 times already - same result. Looks like series 7 is not as advertised
    Bluemanta19
    Originally posted on
    Oralb.com
    The Oral-B Team
    When brushing 4 minutes a day, we expect your iO Series 7 to last around 2 weeks. We're sorry it's not lasting as long as you...
  • 5 out of 5 stars
    5 out of 5 stars review
    9/1/2023

    OralB 5; Sonicare 0

    Wish I had switched from Sonicare years ago! I think OralB is superior in many ways. Easy to use and really cleans my teeth. Great product!!!
    SusanJ
    Originally posted on
    Oralb.com
  • 1 out of 5 stars
    1 out of 5 stars review
    8/24/2022

    Not worth the cost.

    My wife’s power handle is still going strong. Mine quit working about a week after the warranty expired.
    RonTheHelpDeskGuy
    Originally posted on
    Oralb.com
    The Oral-B Team
    We know how important it is to maintain a healthy smile, so we're sorry to hear about your Oral-B iO Series 9. We'd love for ...
  • 5 out of 5 stars
    5 out of 5 stars review
    12/31/2023

    iO9 Is Awesome

    My dentist said my teeth look better than they've ever been - and I smoke cigars and drink coffee too
    VicT
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/7/2021

    Best toothbrush ever!

    This toothbrush is the best. My teeth have never been cleaner, plus my gums are in better shape. Great toothbrush!!
    mlmiller240
    Originally posted on
    Oralb.com
  • 4 out of 5 stars
    4 out of 5 stars review
    8/27/2020

    Shipment

    Can I ship to another country or just on U.S.A ....???
    Haloool
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    1/14/2023

    Great brush

    Got this for Christmas, it is quite literally the best tooth brush I’ve ever owned.
    ToekneeLT
    Originally posted on
    Oralb.com