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Customer reviews for Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color for
Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review
Verified Purchase
Best toothbrush we’ve ever had! Your teeth feel clean %26 smooth like they do after a dental cleaning.
AnneMarie
Originally posted on
walmart.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

They won't charge and/or hold charge

Toothbrush does a satisfactory job, when it works! However, I can't recommend it. A few months after purchase, and after being fully charged, it won't hold it. As soon as I turned it on it, it will shut itself off with a blinking red light on and a 0% battery indication on the display. After returning it to the charger immediately, it won't do a thing; meaning it won't charge it at all. It has a two year warranty with the manufacturer. Doing some research online I've discovered that this is a common problem with this Oral B model. As a matter of fact, I've experienced the very same problem with another model a few years ago and it was replaced. I did give Oral B a change, even after having that experience. I did message them, but if you hap...
mepapix7
Originally posted on
Oralb.com
Customer Care
Thank you for taking the time to share such detailed and honest feedback. We completely understand your frustration and we si...
459 reviews
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  • 2 out of 5 stars
    2 out of 5 stars review
    5/22/2024

    Charger is not smart. Will kill your battery life.

    Product is fine but the charger is not smart. If you keep the device on the charger, which is super convenient, it will prematurely kill your battery. My toothbrush lasts no more than 5 seconds a month after the warranty expired.
    Nutellapr
    Originally posted on
    Oralb.com
    Customer Care
    We're so sorry to hear your toothbrush is no longer holding a charge, and would like to help. Please know, there are many qua...
  • 5 out of 5 stars
    5 out of 5 stars review
    12/14/2020

    The Cadillac of all tooth brushes!!!!

    The ultimate tool, a must have for each tooth you have ! Do not wait , if you do you will slap yourself when you finally do decide to buy the best oral cleaning tool ever!
    Marcysparkle
    Originally posted on
    Oralb.com
  • 1 out of 5 stars
    1 out of 5 stars review
    3/29/2022

    Not Recommended. Used for 1 year

    Motion sensor on toothbrush will continuously drain the battery when the toothbrush moves around in case or bag. Any slight movement will turn on display. Must charge DAILY which is very inconvenient for traveler.
    Disappointment
    Originally posted on
    Oralb.com
    The Oral-B Team
    We're so sorry this happened to you. The brush has a built in feature to cancel this 'wake' function if it is activated sever...
  • 1 out of 5 stars
    1 out of 5 stars review
    1/3/2022

    Way to expensive

    When I bought this I didn’t realize that it costs way more just cuz you added one thing in so it ended up costing a lot more than just getting the Oral-B iO series 9 Be careful when you use money on this
    LLLL
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/18/2020

    Excellent new design

    I have been using the iO for a week instead of Sonicare Diamond Clean: the iO has a more refined display, better Bluetooth connectivity, and better cleanings
    marky
    Originally posted on
    Oralb.com
  • 3 out of 5 stars
    3 out of 5 stars review
    6/12/2022

    Too messy

    I like the toothbrush as a whole but mine gets covered in toothpaste even when I rinse the brush head off when charging it. The charger gets covered in toothpaste residue too and it’s very hard to get off.
    Apneighbor
    Originally posted on
    Oralb.com
    The Oral-B Team
    We understand that toothpaste and our Oral-B iO need to work hand in hand to ensure you get that complete cleaning. We're sor...
  • 1 out of 5 stars
    1 out of 5 stars review
    8/20/2022

    The Travel case won’t charge ur toothbrush

    Scam. It’s insane the charging case doesn’t have a battery inside . You really need to use cord otherwise it won’t charge you’re toothbrush. One of the resin I bought it , was a charging case.
    Denis
    Originally posted on
    Oralb.com
    The Oral-B Team
    We’re sorry you were disappointed to find the charging case included with your brush needs to be plugged in for the charger t...
  • 5 out of 5 stars
    5 out of 5 stars review
    5/16/2022

    Never using a regular toothbrush again!

    This was my first time trying an electric toothbrush and I wanted to make sure I purchased the right one so I went with Oral B and just WOW! I love it, I'm never going back to a regular toothbrush again!!
    Tequela
    Originally posted on
    Oralb.com
  • 3 out of 5 stars
    3 out of 5 stars review
    2/17/2022

    No head cover. Really?

    I've just started using my Oi toothbrush but for the price paid, I can't believe it doesn't have a little plastic cap to go over the brush head when on the charger.
    TriciaB209
    Originally posted on
    Oralb.com
    The Oral-B Team
    Thanks for your feedback! We don't manufacture brush head covers because having it get stored in a closed container/cover can...
  • 5 out of 5 stars
    5 out of 5 stars review
    11/17/2020

    Love my oral b.

    My problem is the model I have is 3 years old. How do I change the battery> I place it on my charger and it does not hold the charge now. Thought I should change the battery.
    drsteele1989
    Originally posted on
    Oralb.com
  • 4 out of 5 stars
    4 out of 5 stars review
    1/26/2022

    Very Good Brushing but App seems Buggy

    I bought this to replace a competitor's model, and it seems to do a much better job of cleaning teeth and removing plaque. On the downside the app gets confused as to where I am brushing. I see no evidence it monitors 16 zones. More like 6.
    PizzaTime
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    1/18/2024

    Awesome brush

    I've used a Sonic Care brush for many years until I spoke with a friend who switched to Oral B. My husband surprised me with an Oral B for me and one for him. I cannot believe the difference in the way my teeth feel and look.
    mdob66
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/22/2022

    Great toothbrush for braces

    [This review was collected as part of a promotion.] This toothbrush has been a godsend when it comes to cleaning between my braces. I've ruined so many other brushes before that never got into the hard to reach places. Definitely would recommend!
    JezRL
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/15/2020

    Best Clean Ever!!!

    This toothbrush truly made my teeth feel like I just left the dentist office. It is a way different experience and gives a different feel from other toothbrushes I have used.
    J_Johnson
    Originally posted on
    Oralb.com
  • 2 out of 5 stars
    2 out of 5 stars review
    6/21/2020

    Looks great but not connecting to the app

    The brush looks and feels great. However, no matter all the different troubleshooting methods I try, the brush will not connect to the app. Very disappointed.
    sgande
    Originally posted on
    Oralb.com
    Oral-B
    Hello sgande, We're delighted to hear that you like the brush, and sorry that you are having an issue connecting to our app....
  • 5 out of 5 stars
    5 out of 5 stars review
    9/21/2021

    Great

    I have this since 2 weeks ago and it has made a real impact in my life. I no longer need to put so much pressure on my gums, thinking that I am not cleaning enough... The brush does everything and the app couches you!
    lajoyatx
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    8/8/2025
    Great product
    Larry
    Originally posted on
    walmart.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    1/11/2025

    Quality

    very nice product
    Cathlena
    Originally posted on
    walmart.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/22/2022

    Excellent Electric Toothbrush

    I wish I had purchased this exemplary product a few years ago. The best electric toothbrush I have ever used and owned. Thank you
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    12/7/2021

    IO Series 9

    My husband bought this for me as an early Christmas gift. Absolutely love it. Feels like I just left the dentist every time I brush ❤️
    Aimee
    Originally posted on
    Oralb.com