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Customer reviews for Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color for
Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review
Verified Purchase
Best toothbrush we’ve ever had! Your teeth feel clean %26 smooth like they do after a dental cleaning.
AnneMarie
Originally posted on
walmart.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

They won't charge and/or hold charge

Toothbrush does a satisfactory job, when it works! However, I can't recommend it. A few months after purchase, and after being fully charged, it won't hold it. As soon as I turned it on it, it will shut itself off with a blinking red light on and a 0% battery indication on the display. After returning it to the charger immediately, it won't do a thing; meaning it won't charge it at all. It has a two year warranty with the manufacturer. Doing some research online I've discovered that this is a common problem with this Oral B model. As a matter of fact, I've experienced the very same problem with another model a few years ago and it was replaced. I did give Oral B a change, even after having that experience. I did message them, but if you hap...
mepapix7
Originally posted on
Oralb.com
Customer Care
Thank you for taking the time to share such detailed and honest feedback. We completely understand your frustration and we si...
459 reviews
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  • 2 out of 5 stars
    2 out of 5 stars review
    10/13/2024

    Horrible design

    The brush feels good but everything about the design is the worst. First is magnetic charging slight touch on a crowded sink will topple it off. Screen is pretty much usuless when brushing because we can’t see it. Also there is huge gap where the brush head fits into the handle and finally after the brushing when it’s placed on the charger the water will flow down and collect at the charging location. Not sure how this super expensive brush passed all the design flaws.
    Sy00
    Originally posted on
    Oralb.com
    Customer Care
    We're sorry that you're disappointed with the design and features of the brush, Sy00. A lot of thought goes into the design o...
  • 1 out of 5 stars
    1 out of 5 stars review
    8/1/2020

    Waste of money + poor customer service

    Ordered from company. Need sensitive mode for gingival recession. Mode switch quite working on 2nd day. Can’t operate modes from the brush or the nonfunctioning App. so, brush not working and app not working (both are supposedly options for mode changing). Before returning decided to call company. They could not help but said someone else would call me back. They never did. Pathetic all the way around.
    Buyer of overpriced toy
    Originally posted on
    Oralb.com
    The Oral-B Team
    That's absolutely never the experience we'd expect you to have with your Oral-B, so we're extremely sorry to hear this. Pleas...
  • 5 out of 5 stars
    5 out of 5 stars review
    7/6/2020

    Powerfull toothbrush !!!

    [This review was collected as part of a promotion.] I got the Oral B iO Series 7 rechargeable toothbrush in black onyx for myself a couple weeks ago. I got to say this is one powerfull toothbrush, after the first time i brushed my teeth with it i felt like i had a profesional cleaning at the dentist, my teeth where so clean.It has multible settings and programs. From language to density, length etc. i like the happy/ sad face after you brushed. The charger is magnetic and does a great charge. The travelcase is also very nice..The handle is easy to grab and to use. I am still trying to figure out the bluetooth part.I like the diffrent lightup pressure sensores.This is the best Rechargeable electric toothbrush i ever had and i highly recommen...
    Kenneth
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/16/2022

    Oral B series 7 black onyx toothbrush

    [This review was collected as part of a promotion.] The Oral B series 7 black onyx toothbrush is so powerful. It has some of amazing features. The latest technology makes it easy to keep track of how long you are actually spending brushing your teeth. There are multiple language settings that make it easy to set to your likings. After using the oral B series 7 electric toothbrush I will never use a regular toothbrush again.
    Bleshea3
    Originally posted on
    Oralb.com
  • 1 out of 5 stars
    1 out of 5 stars review
    3/14/2021

    Do not waste your money

    I bought this about a month ago and find it absolutely useless. I bought it because I got braces and wanted to keep my teeth clean. The app is annoying and the settings won’t stay set. I wanted to use the super sensitive setting due to my mouth being sore from braces but when I’d try to find the setting I’d find it locked on the app and I’d have to perform factory reset on it. Tried to return the toothbrush only to be told I couldn’t due to no longer having the original box. I still had the user manual and inside packaging just not the outer box and still was refused a refund. I will never buy anything with oral b on it which has always been my brand of choice for toothbrushes. Oh well, I’m sure my meager contribution will not hurt them any...
    Slfg
    Originally posted on
    Oralb.com
    The Oral-B Team
    We greatly appreciate having been your brand of choice for toothbrushes, and we’re sorry to hear you’re not a fan of your new...
  • 5 out of 5 stars
    5 out of 5 stars review
    7/6/2020

    Clean Teeth!

    [This review was collected as part of a promotion.] This electric toothbrush is great and I would put it up against any day it’s more expensive competitor. I also really like the different modes and how easy it is to switch between the modes. Nothing bad to say and I would recommend this toothbrush.
    Paddy412
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/7/2020

    Love it !

    [This review was collected as part of a promotion.] I bought this a month ago and im so happy with the results ! It leaves my teeth very shiny and leaves no residue ! It was very easy to turn on and easy to clean up ! I deffentialy recommend this to my family and friends !
    shanaedwards313
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/1/2020

    Love it!

    [This review was collected as part of a promotion.] I absolutely love this toothbrush. I’ve used manual toothbrushes for nearly all of my life. When these style toothbrushes first came out I tried them and wasn’t overly impressed so I went back to my manual. This one has me thinking differently. After brushing, my teeth feel like they have just been cleaned by the dentist. The toothbrush settings are straightforward and easy to use. The five different settings do vary and seem to do what they are designed to do. I appreciate the 2 minute timer and the 30 second interval notices. I feel it allows an evenly distributed cleaning. I find that I pay more attention to my brushing habits with this as well. The charging base is convenient and...
    Gypseiz
    Originally posted on
    Oralb.com
  • 4 out of 5 stars
    4 out of 5 stars review
    2/15/2022

    Great Brushing for an Electric Toothbrush

    I bought this as many studies have this is more effective than a manual toothbrush. Though Oral B and Sonicare are two of the top brand, I chose the Oral B instead because of its appeal and heavily marketing to be a better toothbrush when it comes to cleaning due to their oscillation motion. Though there are a lot of benefits to talk about, I WILL ONLY TELL YOU WHAT I DISLIKE ABOUT THIS ELECTRIC TOOTHBRUSH. First, it is messy if you don't be careful with this and I also find it odd that whenever I finished cleaning the head of the toothbrush there will be some amount of water leftover dripping down from inside of the toothbrush as a result, making it stained wherever you put it. Second, the app technology is great but I doubt the real-time ...
    Chanh09
    Originally posted on
    Oralb.com
  • 4 out of 5 stars
    4 out of 5 stars review
    7/2/2020

    Great!

    [This review was collected as part of a promotion.] I am a stickler for clean nice teeth. And let me tell you this toothbrush is Amazing!! It makes the feel super clean like you just left the dentist. And the battery life lasts a lot longer then I had expected! I am buying for the whole family!
    Sdond
    Originally posted on
    Oralb.com
  • 4 out of 5 stars
    4 out of 5 stars review
    7/17/2023

    Great cleaning but bad app & longevity of brushhe

    I bought this about 2 months ago. It cleans my teeth as close to a professional cleaning. 2 things that are not great is the app and longevity of brush heads. The app shows teeth are clean on one side when. I didn’t even brush that side. It is a terrible disappointment using the app and paying that much for it. The other is they state the brush head will last 3 months but it was cut in half whe. I got notice to change the brush head.. I have been using the 2nd one now for 3-4 weeks. Replacing more often can get pricey.
    AMH10
    Originally posted on
    Oralb.com
  • 4 out of 5 stars
    4 out of 5 stars review
    7/4/2020

    Fun to use

    [This review was collected as part of a promotion.] I had no idea what to expect from such an advanced toothbrush. After brushing, my teeth never felt better! Even better than after visiting the dentist! I could feel the cleanliness all day. It is easy to use and has timers to provide guidance to ensure the cleanest clean. Doesn't take up too much room in it's charger/ base. Comes with a case so it's protected while traveling. The display is so helpful; it lets me know when brushing too hard or not hard enough.
    Teekay
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/29/2020

    Awesome electric toothbrush

    [This review was collected as part of a promotion.] I have been using the Oral B iO7 Series Black Onyx for a couple of weeks. This is an awesome toothbrush. You connect to your phone through the app. Has 5 great smart modes. Comes with a smart pressure sensor which I like because my gums are very sensitive. It comes with a round brush which makes it easier to use.The carrying case it comes with is a great bonus. This is a excellent electric toothbrush.
    Mike4433
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/23/2020

    Great Features

    [This review was collected as part of a promotion.] Was told to get me an electric toothbrush and I thought no that's the lazy way out. I then decided to give it a try and got this one and I will never go back to a regular one. My mouth feels so much cleaner.
    Mremom
    Originally posted on
    Oralb.com
  • 1 out of 5 stars
    1 out of 5 stars review
    2/5/2023

    Do not Buy

    The toothbrush worked great for about 6 months. Now the brush is broken because the magnet inside the handle has come off into the brush head. A tooth brush this expensive should last much longer. Buyer beware. I would not purchase again. I am meticulous about the care of my brush, washing/rinsing both the head and base after every use and storing properly. This is a manufacture defect. Do not buy!
    Kimm3436
    Originally posted on
    Oralb.com
    The Oral-B Team
    We're sorry the magnet inside your brush handle has come unattached. Our products go through many quality checks, and we try ...
  • 5 out of 5 stars
    5 out of 5 stars review
    6/1/2022

    cleaner teeth!

    [This review was collected as part of a promotion.] I'm a huge plan of electric tooth brushes to begin with. I've been using this tooth brush for a few weeks and I already notice a huge difference in the cleanliness of my teeth. my hygienist actually also mentioned how much less plaque I even have!
    big rick
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    1/19/2022

    Amazing Brush

    This is the best brush that I've ever had. I had a dentist appointment today. The hygienist commented on my teeth the whole time. She said that I have the cleanest teeth she's ever seen. She said that she was trying to find plaque and couldn't. I was her easiest "cleaning" job she's ever had. She asked what toothbrush I used and was very amazed.
    Serenity2892
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/27/2020

    GREAT FEATURES!

    [This review was collected as part of a promotion.] This toothbrush made me feel like I just left the dentist office. Charges quick stays charged longer. Extra heads and travel case are so important, I’m always looking for something to put my toothbrush in when we go on trips.
    KatieC
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/22/2020

    The Best Toothbrush in History!

    [This review was collected as part of a promotion.] The i09 Series Black Onyx toothbrush it totally amazing! You can't put a price on your teeth, you get one chance to take care of them. This toothbrush will help you do just that! I take pride in my teeth, I have been complimented on my smile and my white teeth. I need a toothbrush that will help me keep them beautiful. I finally found my forever toothbrush. This toothbrush has 7 different modes for a full cleaning including not only just teeth but your gums, your tongue and more. The entire time your brushing your teeth it helps every step of the way. The coolest thing ever is it connects to my iPhone 11 and gives me feedback on how good I did on my brushing and overall dental care. The ne...
    Pobilly973
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/3/2020

    Best toothbrush ever!

    [This review was collected as part of a promotion.] I’ve been using this toothbrush for a few weeks now....not only do my teeth feel cleaner overall, but the technology of this thing is awesome. You can connect this toothbrush to your phone via Bluetooth and keep up with your cleanings on an app. My favorite part about this toothbrush is the colors it changes to while brushing my teeth.....red-brushing to hard, green-good brushing, blue-brushing is too soft. I tend to brush my teeth to hard, so this keeps me in check. Last, it has 8 different brush modes and keeps track of the time you brush- giving you a smile if you brush for 2+ minutes. If I could give this toothbrush more stars I would. It’s the best and coolest toothbrush I’ve ever ow...
    MeghanKH
    Originally posted on
    Oralb.com