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Customer reviews for Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color for
Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review
Verified Purchase
Best toothbrush we’ve ever had! Your teeth feel clean %26 smooth like they do after a dental cleaning.
AnneMarie
Originally posted on
walmart.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

They won't charge and/or hold charge

Toothbrush does a satisfactory job, when it works! However, I can't recommend it. A few months after purchase, and after being fully charged, it won't hold it. As soon as I turned it on it, it will shut itself off with a blinking red light on and a 0% battery indication on the display. After returning it to the charger immediately, it won't do a thing; meaning it won't charge it at all. It has a two year warranty with the manufacturer. Doing some research online I've discovered that this is a common problem with this Oral B model. As a matter of fact, I've experienced the very same problem with another model a few years ago and it was replaced. I did give Oral B a change, even after having that experience. I did message them, but if you hap...
mepapix7
Originally posted on
Oralb.com
Customer Care
Thank you for taking the time to share such detailed and honest feedback. We completely understand your frustration and we si...
459 reviews
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  • 2 out of 5 stars
    2 out of 5 stars review
    4/30/2022

    Toothbrush is fine; app is horrible

    The app is nowhere near accurate. I start in lower left third, and the app shows I'm starting in lower right, or sometimes in the upper right third. Because of this, an area will show as being completely finished, when I haven't even brushed on one of the surfaces (inside, outside, or top). Also, sometimes the toothbrush doesn't mark the 30 second intervals, so I don't know how long I've brushed. This is the second iO 7 I have owned, because I returned the first because I thought it was malfunctioning for these reasons. I talked with customer service before returning, and their response was to replace it. Obviously, the problem is not with the toothbrush, but with the app. Fix it.
    Scott5678
    Originally posted on
    Oralb.com
    The Oral-B Team
    We know how important it is to have accurate date for your brushing sessions, so we're sorry to hear about this happening. In...
  • 5 out of 5 stars
    5 out of 5 stars review
    6/30/2020

    So many features

    [This review was collected as part of a promotion.] I’ve been using this toothbrush for a few days now and so far it has been great! The vibration is very powerful but the bristles on the brush head are nice and soft so it is a great balance. The many different setting options are nice and convenient, you pick a mode depending on what type of brush you’d like to achieve, such as daily clean or whitening mode. I like that the light on the handle helps guide you to using proper pressure. The toothbrush itself is very sleek and nice looking along with the magnetic charger. There is also a Bluetooth connection, to use with the app. I did have some trouble connecting to it but it offers some great additional features including which zones you ...
    Jher
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    12/22/2021

    Best toothbrush ever

    This is simply the best toothbrush ever. Yes it's expensive but it's so worth it. It truly does leave your teeth feeling like you just got them professionally cleaned. The toothbrush is so good I went out and brought three more for my wife and kids. After every brush you receive a score through the app on how well you brushed. Everyone now compares their score each time we brush Oral B has made brushing your teeth fun.
    Penndel Joe
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/23/2020

    Amazing toothbrush

    [This review was collected as part of a promotion.] I needed a new toothbrush and seen this new product. I decided to try it. I love it. It's all I ever buy are sonic toothbrushes cause I feel they do an excellent job at getting my teeth amazingly clean. Its definitely worth the money.
    Tammi91
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/2/2020

    Awesome health tool

    [This review was collected as part of a promotion.] This is a great toothbrush! I love the different settings for different types of cleaning. I've been using the whitening setting along with some whitening toothpaste, and I've really noticed a difference. I also like the timer function to stay on track.
    Eggo
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/27/2020

    Best toothbrush I’ve ever used

    [This review was collected as part of a promotion.] This toothbrush has been life changing! I’ve always been someone who appreciates oral hygiene. Having worn braces, I now have two permanent retainers. This toothbrush reaches between the retainer and my teeth and makes them feel so clean. All of the different settings are what sold me on it, and being able to switch between settings while brushing makes a world of difference! Having a toothbrush that lets me know if I’m brushing too hard or if I’m not brushing long enough, helps immensely! It’s beautifully designed and the travel case is the cherry on top!
    Mel_88
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/25/2020

    Holy toothbrush

    [This review was collected as part of a promotion.] Okay, so i haven’t used an electric toothbrush in many years. This thing is a total game changer! It takes some getting used to with all the high tech features it has, but overall it’s great. It lets me know when I’m brushing too hard, which to be honest is kind of hard to do with this brush. The bristles are super soft and don’t hurt your gums. I love the charging station too. Honestly all these years i thought i was brushing me teeth long enough for each brushing, wow was i wrong. I haven’t downloaded the app for it yet, i plan to though. I mean a Bluetooth tooth brush???? Might be more fuss than some would like, but i think it made brushing more fun.
    KDurga
    Originally posted on
    Oralb.com
    Oral-B
    Hi, Thanks for leaving this review! We agree, complete game changer! so glad you are enjoying it! Thank you, Oral B
  • 5 out of 5 stars
    5 out of 5 stars review
    7/9/2020

    Great

    [This review was collected as part of a promotion.] I received this product as an in home test product for free in the mail in exchange for my personal opinion and id have to say that this product is super effective and does exactly what its made to do plus more. Plus your left with your mouth feeling clean.
    Sapphire92
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/6/2020

    Excellent

    [This review was collected as part of a promotion.] I’m so pleased with the performance of this toothbrush. It’s sleek, lightweight and isn’t noisy when operated. I like the ergonomic design. Super easy to set up and clean. I like the case that was included which makes storing the brush head convenient. The overall usability is very easy. The app is an added advantage. It’s a must buy in my honest opinion.
    Ajay10
    Originally posted on
    Oralb.com
  • 4 out of 5 stars
    4 out of 5 stars review
    7/1/2020

    Pretty Amazing!

    [This review was collected as part of a promotion.] I have always wanted to try an electric toothbrush been have always been skeptical. One I received and tried the iO7 Series Black Onyx I was hooked. It makes my teeth feel great and also makes sure I brush long enough. Will definitely recommend!
    hkipp
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/25/2020

    Amazing!

    [This review was collected as part of a promotion.] This toothbrush is phenomenal! Aside from just the sleek and smooth design, the features are fascinating. It gives multiple options as to how fast a clean you need. If you brush too hard it has a light that turns red if it's too hard. Definitely recommend it!
    Desward1416
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    5/23/2022

    Amazing toothbrush!!!

    [This review was collected as part of a promotion.] Just amazing! Not only does it clean my teeth well and looks beautiful, it charges fast and I love all the features it has! The blue light is nice also while I’m brushing the teeth as it’s helpful in the dark. Lol. I love how modern it looks! I’m going to have to get another. This is great!!
    Megaland
    Originally posted on
    Oralb.com
  • 3 out of 5 stars
    3 out of 5 stars review
    6/24/2020

    Great toothbrush limited functionality

    [This review was collected as part of a promotion.] Love the toothbrush a lot but the characteristics that make the toothbrush so expensive and unique aren’t working. For example, the brush offers great opportunities through Bluetooth and connection to the oral b mobile app. Due to the lack of connectivity, I have to give the 3/5 rating. I may have received a defect toothbrush.
    Josh Jacobs
    Originally posted on
    Oralb.com
  • 4 out of 5 stars
    4 out of 5 stars review
    7/7/2020

    Great features

    [This review was collected as part of a promotion.] Great purchase! Love this tooth brush! Has 5 smart modes you can use of your choosing. It has a smart pressure sensor to protect your gums and enamel. It has artificial intelligence that recognizes your brushing and can guide you to better brushing techniques. The charger is magnetic and is made of great quality. Love everything about this tooth brush and also comes with an awesome looking travel case. Love it!
    Lucy08
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/26/2020

    Awesome features!

    [This review was collected as part of a promotion.] This is probably the absolute best electric toothbrush I have ever owned! It is super sleek looking and came with two brush heads, the handle, charger and a travel case. It is rechargeable and the battery life itself is great. So far one charge lasts me just over a week. You can leave it on the magnetic charging base too if that works best. When you first set it up you also get to pick a color for your light which is pretty cool. There are lots to choose from and they all look pretty cool. It also has 5 smart modes to choose from, a timer, an interactive display, smart pressure sensor and more! I love the interactive display. I love this whole toothbrush and highly recommend it!
    Salemtears
    Originally posted on
    Oralb.com
  • 4 out of 5 stars
    4 out of 5 stars review
    7/18/2020

    Feel like i just got a cleaning!

    [This review was collected as part of a promotion.] Arrived in great condition, ive gone through a few electric toothbrushes and this ones the best one ive had. My teeth have never felt so clean! it really gets inbetween the gums, will not. be going back to a regular toothbrush thats forsure!
    Jacob12
    Originally posted on
    Oralb.com
  • 1 out of 5 stars
    1 out of 5 stars review
    2/21/2023

    Doesn't work very well

    If you have crowding, doesn't reach those areas well. Even "super sensitive" mode is not sensitive enough for those of us who've had gum grafts (despite what my dentist suggested). App is very buggy. Instead of a simple return process, there's an elaborate "Money Back Guarantee" scheme that makes it extremely hard to complete a return - and, in the event you can somehow do it, offers a prepaid card in 16 weeks instead of refunding your original payment.
    Alexander R
    Originally posted on
    Oralb.com
    The Oral-B Team
    We're so sorry that you're disappointed with the experience you've had with the iO 9, Alexander. We carry out extensive resea...
  • 5 out of 5 stars
    5 out of 5 stars review
    6/15/2022

    Great features!

    [This review was collected as part of a promotion.] This is by far my favorite electric toothbrush. I love the spinning motion on the head of the brush making my teeth feel dentist clean. My favorite feature is the light that tells me if I am brushing to hard. I don't think I can ever go back after this toothbrush!
    sunshine5117
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/29/2022

    Superb

    [This review was collected as part of a promotion.] I always used manual toothbrushes and for the first time I experienced electrical one. This 7G series from Oral-B is superb. I installed it’s app and starting brushing and for the first time I realized my teeth perfectly cleaned. In the app it has lots of options of activity for having healthy white and clean teeth. Everyone at home love it and my husband ordered the white one fir him. Keeps the charge for long time. Now I punish myself why I not bought it before. Love it and highly recommend this.
    Khosh
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/18/2021

    Best Toothbrush Ever!!!

    I purchased the Oral-B iO series 9 toothbrush back in May during a Mother’s Day sales event. I was shocked to see the increase in consistency, in regards to my brushing routine. I love utilizing the app because it allows me to ensure a thorough cleaning each time I brush. I also love that it motivates me to brush more often and to keep up with my flossing! I love that the app shares data with my Apple health app. Part of the reason why I love Apple health app is because it gives me insight into my daily activities and rewards me for meeting my goals. Like the Apple health app, the Oral-B app tracks my progress and rewards me for meeting goals! I have read other reviews that talk about his toothbrush being messy; As long as you disconnect t...
    Tiffers1986
    Originally posted on
    Oralb.com