We're sorry that this has been your experience. We'd expect our Heavy Duty Dry cloths to provide a great clean, since they feature 2X more Trap + Lock of dirt, dust, and hair. Your satisfaction means everything to us, and we'd be happy to learn more and see how we can best help. Please give us a call at (800) 214-8734 when you have a chance.

The Sweeper Heavy Duty Dry Cloths are designed to trap + lock 2x more dirt, dust, and hair vs. multi-surface Sweeper Dry cloth, so what you're describing certainly isn't something we'd expect! We'd like to learn more about your experience, so please give us a call at (800) 214-8734.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure the Swiffer Sweeper Heavy Duty dry cloths make cleaning a breeze. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please get in touch with us at (800) 214-8734.

We're sorry to hear that you feel this way, since our Heavy Duty Dry cloths have gone through many quality checks to ensure that you can get the best possible results with them. They're designed to trap and lock 2X more dirt, dust, and hair for an effective clean. We'd be happy to learn more about your experience and see how we can best help, so please give us a call at (800) 214-8734 when you have a chance.

Hello! We’re sorry to hear the Swiffer Sweeper didn’t meet your expectations. The product uses disposable dry cloths designed to attract and trap dirt, dust, and hair, especially when the cloth is fresh and thick. For best results: 1. Replace used cloths regularly to maintain effectiveness. 2. Apply enough pressure to ensure good contact between the cloth and floor. 3. Keep in mind that uneven floors or grout lines can affect cleaning. 4. The Sweeper is intended for finished, sealed surfaces like wood, tile, and laminate. If you continue to have issues, please call us at (800) 742-9220. We’re here to help!