[This review was collected as part of a promotion.] with one exception this is the 9th samsung tv i have purchased. i made the mistake of not checking on what providers you can access prior to buying and that won't happen again. the one time where i had to have access to my provider due to where this unit was installed; s/sung has failed me. adding / uploading apps is no fun either. nothing to "see" here - move along.

I like this TV. I bought it because my Mom's old Sony Trinitron was getting weak in picture quality, and her eyes are getting worse. I was going to go with a 50", but I'm glad I didn't.She needs TV viewing glasses to see it, and this is about the biggest size that works. We aren't using the Smeart aspects (yet), but the set up was easy. Like all Samsungs, the color is EXCELLENT, and can be tweaked to personal preference. Same for the sound. The setup menus can be a bit confusing, but then, so can Windows 10. Just have some patience, and you'll figure it out. It works with the Comcast remote, and once added it provides seamless operation. Sound is good, and she can hear it even though she can't hear me talk to her. That says something. All in all, so far, it has been a pleasant experience. Since right now we are on cable only, I can say for this use this was a good choice. If you have a small room, like hers, this is a good choice. I think I'm going to buy one for my office, and another for her bedroom, because they are the right size for the right price. Four stars ONLY because the menus can be confusing. Just be patient. You'll find what you want.

it breaks my heart to see so many negative reviews here, i guess people do not know what this tv has to offer. this is the first tv that i have ever had that does not need a physical hook up to work, and the phone mirroring option is wonderful! i am still learning new things with this tv. i am a trucker and this fits nicely on my bunk and i am experimenting with surround sound and it promises to be everything i expect from sam!!

We have tried two of these, and neither would reconnect to the Internet on power up from the remote without jumping through hoops to reset the network at the TV and re-select the network and enter the network password EVERY SINGLE TIME! The picture is great and the features are what we want, and it works great until you use the remote to turn it off. Getting it connected again takes 10 minutes (we don't have a trivial password). Totally unacceptable for a "smart" TV. Our Roku stick and Amazon Fire stick both connect fine when powered up, so we plan to return this TV and get a regular TV and another Roku stick that will actually work.

My problem centers around the remote. I use direct tv, and rely heavily on the sleep timer. It seems ridiculous to go through like 4 or more steps to set this option. Also the critical navigation buttons are small aand positioned to the bottom of. the device. Other than that I have had no problems and like the tv.

i only purchase samsung tv’s because of the reliable product that they produce. this is another great product that i am very happy with. i tell all of my family and friends to always purchase samsung tv. currently own 4 samsung tv and never had an issue with them. yyou get what you pay for!

I just replaced my Samsung 40” television that burned out after 13 years. My new 40” (2019) has a great picture and good audio. I have a cable receiver that I much prefer over streaming a bunch of random networks. Which brings me to the 4-star rating. I don’t want to see a row of available streaming channels across the bottom of the screen when I turn on the set. And the remote has too many buttons, so I use the one supplied by the cable provider. When it comes to “gadgets” and features, sometimes less is more.

It's worth the price. However, it's not really user friendly. I had to read the manual to understand how to get to the sleep function and still unsure on other things I believe the remote may be able to do. I had to call support for the update because it would not function with out the update six months after purchase. I am please with the picture quality but you have to almost be a techy to use it. I can say the it's smarter than me apparently.

Can’t believe Samsung produces a “Smart” TV without Bluetooth. Yes this model Does Not have Bluetooth. Checked seven ways to Sunday and it doesn’t. Not only that it doesn’t have dual audio output. On top of that the picture is not great. Picture is dark. Had to go through all kinds of adjustments to brighten up. Very disappointed

Should have done more research and read more reviews. Trusted Samsung to provide the best features and quality but have been disappointed more than once over ease of use, and just really annoying little things. Have had several issues with remote turning power on. Once the TV is on, all buttons work fine. Trying to turn TV off is another tricky and annoying situation. I'm very disappointed with Samsung because I've always recommend & trusted their reputation. But after reading other customers reviews I guess it has a reputation of disappointing a lot more people than I thought. I would have felt much better if everyone else thought it was amazing and wonderful but many people are extremely unhappy with a wide variety of problems.