I ordered this shredder because of the reviews. And it did work great -- the one time I used it. I used it once and it did a great job with the paper I needed shredded. But when I went to use it again, it won't even turn on. Very disappointing!!!

this is an outstanding shredder for the price. i was looking on other websites and couldn't find what i wanted. what i was seeing for reasonably priced units which would take 10 - 12 sheets at a time was a continuous shred time of only around 10 minutes before it would need to cool down. I was most interested in the continuous shred.time. This shredder advertises 40 minutes. it is quiet, shreds into very small pieces so can get a lot of shredded documents in a 13 gallon kitchen trash bag. although it says can take 18 sheets have not pushed it. the ability to continuously feed and not be concerned about it needing to stop to cool down makes pushing the 18 sheet max. unnecessary. although i have not tested the shred time limit, i have shred to the extent my time allows and never been concerned about it stopping on me. bin holds quite a bit of shredded material before you need to empty. very pleased with this purchase.

I am kicking myself for not buying this shredder sooner! I have limped along with a measly 9-page shredder and it struggled getting through envelopes that I didn't open (to the point that I just opened everything, what a waste of time!). This shredder rips right through those thick credit card offer envelopes without taking the paper out and unfolding it!

I plugged this in and got nothing. Checked my electrical outlet and it’s fine. Made sure the back switch was in the proper position and still got nothing. I can’t comment on how this shreds because it won’t even turn on.I had this delivered because I’m somewhat immobile. Now I have to haul it back to a warehouse for a refund. Very disappointed. I should have heeded the other reviews that said to stay away from this product.

This shredder more than met my expectations. I went through a large amount of shredding in record time. Because the machine can handle quite a bit of paper at a time I could shred without unfolding every piece of paper. Overheating was not a problem as I could get so much done in 30 minutes and I was ready for a rest then too. The micro-cut product take up so much less room that the cross-cut variety too.

Calmly eats whatever you give it. I wish the feeder was just a bit wider. Otherwise it's nice and quiet, will eat pretty much anything up to 18 pages, staples included. Credit cards, old cd's... whatever. It eats it and the result are such small pieces. The only issue I see is the static in the collection bin which causes small bits to fly out when you empty it. Not the device's fault at all.

When I bought the Shredder it was working fine and I was promoting buying one to everybody within ear shot. I even bought 2... How ever now I am having problems with the shredder shredding. Instead of going fast like all shredders it Pulsating now; and never really completes the shredding of the sheet. It a good shredder I just don't know how to fix this pulsating problem. Any suggestions? If not I'm contacting the store to return it.

Specs are excellent for the price. Other brands are selling similar specs for the price twice or higher than this one. Reliability is uncertain at this point. There's a pretty loud "thud" when the motor starts, which didn't happen in my previous shredders. It is annoying enough to cause concern. When the motor is running, it's fairly quiet. I am not ready to recommend this to anyone.

Not sure what words to use to describe this other than "awesome"! Amazingly quiet for the power it has to shred the papers. I try to not get close to the 18 sheet limit but have a couple times and it handled it wonderfully. I do have to pull out the drawer and shake it after a few dozen sheets since the paper doesn't know how to fall correctly. I blame the paper for this. I had a stack of papers and filled this up a few times shredding it. But it takes a lot of paper to fill it up. Highly recommend this for shredding!

I love this shredder. It’s a work horse. I had a mountain of paperwork that needed to be shred and my old shredder just couldn’t keep up. This got it done with zero jams. I ran it for 30-40 minutes each time with no shut down issues. I’ve shredded thick credit card offer packages still in the envelope with no issues. No regrets on this purchase!