I received my mattress about three weeks ago. We opened the box and there were no instructions on how to set it up. We looked on YouTube and found a video on what we needed to do. It was simple and took no time to do. I’ve read some reviews that say it took a while for the smell to go away but I had sheets on ours within a couple of hours and was sleeping on it a few hours later. I wanted a firm mattress and had to think a long time about a “bed in a box” with memory foam being firm enough for me. I was very skeptical. This is a very firm mattress and I’m very satisfied with my choice. Overall, This is a great mattress for the money.

Before I purchased this mattress, I did an extensive online search comparing products and their reviews from Wayfair, Macy's, Ashley, etc and made my decision based on other reviews. So I most say, I am so happy I went with this mattress because my girls and I love it. They have a Queen size and I bought the exact mattress in a King size a month ago. I have never slept better as I am a side sleeper, who suffers from back pains. Amazing comfort at such an affordable price!

Not actually 12”, barely 11”... love the mattress but not truly 12”... based on other reviews seems like this is a common complaint.. did i mention that i sent it back and was sent a replacement the same width...11”!! honestly i love the mattress but wish they would have advertised it at true dementions.

I have been sleeping on this mattress for about 2 weeks now, & it is so very comfortable. I notice from the covers in the morning that I do little tossing & turning anymore, as I did with my former mattress. Researched it with reviews & with the excellent rating given it by Consumer Report. Felt comfortable with making the $500 investment, & now with two weeks' sleeping on it, feel that I made a very wise choice for my replacement mattress. An adventure to watch it fill up quickly once the vacuum-sealed plastic is penetrated!

I bought this mattress for my guest room. It is firm, but it's a softer firm than a standard mattress. It is quite comfortable to sleep on. The mattress never expanded to 12 inches, but that has not impacted my review of this product. I would buy this mattress again!

It’s a good mattress. It is not as firm as I imagined it would be, but it’s far from terrible. I have chronic back issues and have found that firm mattresses are the most pain-relieving for me. This one does have some “give” but not too much. It’s not rock-solid like some other firm mattresses.

Sleeping much better! Have had a tempurpedic and it was too hard. went to regular firm mattress and slept better but still woke up every morning hurting (have back issues). I sleep much better and don't hurt every morning! (I'm a back and side sleeper.)

I bought this three weeks ago, delivered to my door. I took it from the box removed the compressed packaging. It fluffed right away ready to sleep on in 2 hours . I got in bed and laid down, and was saying to my self , ok this fees cool, very nice and the next thing i know its morning...too soon, its great

I purchased the firm mattress and I will have to say that it is way more firm than I thought it would be for foam, which works for me. I have had it a couple weeks and I have no complaints. It was easy to set up and puffed up almost immediately after removing the plastic. It gives support to my lower back and hips. I don’t wake up with pain to that area anymore

Was cautious about buying online. I read the reviews and took a chance. I did have concerns about if i needed to return it which a customer service rep answered. It arrived on time and my only regret is not getting the kg size. Love it! Extremely pleased.