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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
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4.3 out of 5 stars
stars
1,500 ratings746 reviews
  1. 5 stars69% (1,029)
  2. 4 stars14% (208)
  3. 3 stars5% (78)
  4. 2 stars3% (47)
  5. 1 star9% (138)

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Showing 711-720 of 746 reviews
Dec 31, 2021
Reviewer name: HelloWorld
1 out of 5 stars
1 out of 5 stars review

Disappointed

After letting it sit for 4 days, it only rose to a little less than 10 inches.

Helpful?70GQ544Y4G6E13885204536
reply from Supplier Response

Hi there! We're so sorry to hear that you are experiencing issues with your Serta SleepToGo 12" memory foam mattress and would like to get this resolved for you. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Apr 12, 2022
Reviewer name: Chuck
5 out of 5 stars
5 out of 5 stars review

Very comfortable for the price

Helpful?70GQ544Y4G6E13885204536
Aug 16, 2020
Reviewer name: Gloria D
3 out of 5 stars
3 out of 5 stars review

Love love this

I would buy this mattress over again, very satisfied.

Helpful?70GQ544Y4G6E13885204536
Nov 4, 2021
Reviewer name: Jen87
3 out of 5 stars
3 out of 5 stars review

Firmness

I really thought that with a medium firmness, the bed would be soft. It is hard and firm.

Helpful?70GQ544Y4G6E13885204536
reply from Supplier Response

Hi there! Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Jul 24, 2021
Reviewer name: Nana 9
3 out of 5 stars
3 out of 5 stars review

Too soft for me

Bought this last week, slept on it for a week. too soft for me.

Helpful?70GQ544Y4G6E13885204536
reply from Supplier Response

Hi Nana 9, thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too soft for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Jul 18, 2021
Reviewer name: Jason
1 out of 5 stars
1 out of 5 stars review

Waste of Money

Says it is memory foam. More like concrete. Most uncomfortable mattress ever. I returned to Sam's the next day.

Helpful?70GQ544Y4G6E13885204536
reply from Supplier Response

Hello Jason, We are sorry the Sleep ToGo 12" mattress did not meet your expectations. Thank you for taking the time to provide us with your honest review. Your feedback helps us get better.

Aug 26, 2020
Reviewer name: Enjoy
3 out of 5 stars
3 out of 5 stars review

A bit firm

So I was hoping for a 7/10 but this is a 5/10 on softness. A bit firm for my liking but so cheap you can still save by buying another foam top.

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Jul 16, 2019
Reviewer name: stephanieg
5 out of 5 stars
5 out of 5 stars review

Best Mattress we've ever had

We now have 5 of these mattresses in our household. Firm and supportive yet soft on pressure points.

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Oct 26, 2021
Reviewer name: Sandiflylady
3 out of 5 stars
3 out of 5 stars review

I bought this mattress about 4 months ago as. Is still too firm. I’m wondering if we can buy a mattress topper that is less firm.

Helpful?70GQ544Y4G6E13885204536
reply from Supplier Response

Hi there! Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Mar 30, 2021
Reviewer name: DL77
3 out of 5 stars
3 out of 5 stars review

Great

Mattress is firm as advertised. Which is why I bought it, very comfortable, great value for the price.

Helpful?70GQ544Y4G6E13885204536