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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars
1,500 ratings746 reviews
  1. 5 stars69% (1,029)
  2. 4 stars14% (208)
  3. 3 stars5% (78)
  4. 2 stars3% (47)
  5. 1 star9% (138)

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Showing 541-550 of 746 reviews
Feb 5, 2021
Reviewer name: Marshall Alum
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better Sleep

I sleep so much better and don’t wake up sore anymore. I purchased it with the Members Mark adjustable bed and it’s a good combo.

Helpful?70GQ544Y4G6E13885204536
Jan 19, 2021
Reviewer name: Kathy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Serra Mattress

I’ve only been sleeping on it a week, but happy with it. It’s a big warm. Soft , but supported . Expanded instantly and no odor

Helpful?70GQ544Y4G6E13885204536
Jul 5, 2022
Reviewer name: Neshia
1 out of 5 stars
1 out of 5 stars review

Inaccurate information

Bed did not fluff out to the entire 12in not as soft as described the mattress is not cooling at all very hot to sleep on

Helpful?70GQ544Y4G6E13885204536
reply from Supplier Response

Hi, Neshia. Thank you for taking the time to leave a review. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945.

Sep 16, 2021
Reviewer name: Brownie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Soft rock

Not worth the money, don't care if it was on sale. Still overpriced. Did not sleep well, and reflects body heat back to you.

Helpful?70GQ544Y4G6E13885204536
reply from Supplier Response

Hi there! Thank you for taking the time to leave a review. We're sorry to hear you were less than satisfied with your mattress. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Jul 31, 2021
Reviewer name: Jeremy
4 out of 5 stars
4 out of 5 stars review

Just a question

If you have this mattress on an adjustable bed frame. Will there be a crease in it that you could feel when it's flat again?

Helpful?70GQ544Y4G6E13885204536
Oct 11, 2021
Reviewer name: Davicho78
1 out of 5 stars
1 out of 5 stars review

He just bought a sleeptogo mattress and it says that it measures 12 inches and it only reaches 10 it is a lie that it is 12 inches why do they lie

Helpful?70GQ544Y4G6E13885204536
reply from Supplier Response

Hi there! We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Apr 8, 2022
Reviewer name: Bad Matress
1 out of 5 stars
1 out of 5 stars review

Sinkhole

Not recomended. Your body will sink creating back paind and body aches. 3 different people in my house tried and said the same thing " you'll sink while sleeping".

Helpful?70GQ544Y4G6E13885204536
reply from Supplier Response

Hi there. We are so sorry to hear that you have not had a good experience with your Serta mattress. We value your feedback and would love to get this resolved for you immediately. Please contact us at 1-888-240-1945. Thank you.

Apr 8, 2023
Reviewer name: CG
5 out of 5 stars
5 out of 5 stars review

Totally Awesome mattress

I am so glad I bought this mattress. It filled out perfectly right out of box. Not as firm as expected. But it forms right to your body and gives firmness and support where needed. Absolutely love it!!!!

Helpful?70GQ544Y4G6E13885204536
Aug 17, 2020
Reviewer name: Nicole
5 out of 5 stars
5 out of 5 stars review

Firm memory foam

Got the 12 inch queen size and its exactly what I was looking for, I wanted gel memory foam but most are too plushy. This is quite firm so if you don't like firm don't get it. Very comfortable and good price point!

Helpful?70GQ544Y4G6E13885204536
Sep 23, 2021
Reviewer name: ClaireS
4 out of 5 stars
4 out of 5 stars review

comfortable but did not reach 12" thickness

We purchased for a guest room and found it comfortable but specs say it is 12" tall. We only got to 9.5" following the directions exactly. After it went on sale at Sam's, customer service refunded the sale difference and we called it even.

Helpful?70GQ544Y4G6E13885204536