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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars
1,500 ratings746 reviews
  1. 5 stars69% (1,029)
  2. 4 stars14% (208)
  3. 3 stars5% (78)
  4. 2 stars3% (47)
  5. 1 star9% (138)

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Showing 521-530 of 746 reviews
Jan 13, 2022
Reviewer name: alex
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

jMM37

very satisfied

Helpful?70GQ544Y4G6E13885204536
Oct 20, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Serta Box Mattress

Amazing box mattress

Helpful?70GQ544Y4G6E13885204536
Sep 5, 2021
Reviewer name: Lynnw
5 out of 5 stars
5 out of 5 stars review

Love the firmness

I needed a new a mattress but didn't want to spend a fortune. Had a friend that had this in king-size and I slept so good, that I see existed to buy this in queen. The best purchase I've made . My back doesn't hurt in the morning now. And would definitely recommend it to friends who like a more firm mattress.

Helpful?70GQ544Y4G6E13885204536
May 3, 2021
Reviewer name: AJ
5 out of 5 stars
5 out of 5 stars review

Great Value!

I rolled the dice on this mattress with the negative reviews in mind because of the 10 year "no hassle" warranty and the price/value. So far this has exceeded our expectations, and the mattress is firm but quickly contours to give the right amount of support. No more aches or pains! As a disclaimer, I transitioned from a fairly new pillow top mattress with a 2 inch serta topper. Surprisingly, the mattress is cooler than the previous 2 inch topper because you don't get the memory foam taco affect. After 48 hours, the mattress also expanded to 11.5 to the 12 inch mark as advertised, which was a common complaint. Hope this helps others!

Helpful?70GQ544Y4G6E13885204536
reply from Supplier Response

Hi AJ, reviews don't get better than this, thanks for sharing your experience with us. We're so happy to hear that you are enjoying your new Serta SleepToGo 12" mattress.

Mar 29, 2024
Reviewer name: Zzzzz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The Best.

Perfect.

Helpful?70GQ544Y4G6E13885204536
Feb 20, 2022
Reviewer name: cgriff244
1 out of 5 stars
1 out of 5 stars review

Stay away

We bought this mattress to replace a pillow top that was only about 5 years old because my husband and I were both waking up with back and neck pain. BAD plan! This mattress may be the worst thing I've ever slept on. The floor would be more comfortable. It's hard as a rock, to the point that our shoulders hurt and our arms go numb from sleeping on our sides. The fabric cover on the mattress is wrinkled and it never did expand to 12" (we've had it almost a month now.) This may be one of the worst purchases we've ever made. I'm hoping either Sam's or Serta will take it back because it's miserable. Don't waste your money on this garbage. This thing doesn't deserve any stars.

Helpful?70GQ544Y4G6E13885204536
reply from Serta Team

Hi there, thank you for taking the time to leave a review. We're sorry to hear that you have not had a good experience with your Serta mattress and want to help. Please contact 1-888-240-1945. Thank you.

Apr 26, 2023
Reviewer name: Susan
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Woozie

Very firm

Helpful?70GQ544Y4G6E13885204536
Sep 27, 2024
Reviewer name: Dimitri
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!!!

Best mattress ever!!!

Helpful?70GQ544Y4G6E13885204536
Jul 20, 2021
Reviewer name: FWconsumer
2 out of 5 stars
2 out of 5 stars review

Disappointed 10” not 12”!!

How can Sam’s sell something marked as a 12” mattress, which as others have also stated, is only 10”?? Also, how can Serta package as a 12” mattress, when no more than a 10” mattress?? Mattress is fine, but thought I was purchasing the product advertised and /disclosed on the box. Disappointing!!!

Helpful?70GQ544Y4G6E13885204536
reply from Supplier Response

Hello FWconsumer, we would like to apologize for your recent experience. We are sorry to hear your product did not fully expand. We would like to learn more about your specific situation and make this right. Please contact us at 1-888-240-1945. Thank you.

Jul 10, 2021
Reviewer name: Carl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best mattress in the state

I am sleeping good!!

Helpful?70GQ544Y4G6E13885204536