Skip to Main Content
Sams Club
Sams Club
Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars1,559 ratings794 reviews
  1. 5 stars69% (1,076)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

Member photos

  • +35 images
Sort by |
Showing 371-380 of 794 reviews
May 12, 2021
Michael
5 out of 5 stars review

Verified Purchase

Best mattress for the money

I can finally sleep all night with my lower back pain and I absolutely love this mattress thank you Sam’s Club!!!!!

Helpful?70GQ544Y4G6E13885204536
Sep 26, 2018
RoxGA
5 out of 5 stars review

Verified Purchase

Great price for a comfortable mattress

I bought this a month ago and am very happy with the mattress. Great for our guest bedroom. Easy set up and very comfortable.

Helpful?70GQ544Y4G6E13885204536
Nov 18, 2021
Bob C
5 out of 5 stars review

Verified Purchase

I love it. It works just the way I had hoped it wo

I love it. It works just the way I had hoped it would. I have a bad back and it works just fine for me sleeping on my side.

Helpful?70GQ544Y4G6E13885204536
Sep 27, 2023
Julie
5 out of 5 stars review

Verified Purchase

Great mattress.

This is the third one I have bought. Purchase one for myself two for my grandchildren I love it can't go wrong.

Helpful?70GQ544Y4G6E13885204536
Aug 30, 2019
Pam
5 out of 5 stars review

Verified Purchase

Nice mattress

This is a great mattress for the price. I put it in my guest room and purchased another for my daughter’s new apartment.

Helpful?70GQ544Y4G6E13885204536
Jul 15, 2019
Charlie
5 out of 5 stars review

Verified Purchase

Good sleep

Look at tried other mattresses, this is the best, have one at our winter home as well. Beat bang for your bucks

Helpful?70GQ544Y4G6E13885204536
Jun 30, 2019
Momma Dukes
5 out of 5 stars review

Verified Purchase

I love, love this mattress!

I purchased it a month ago....and this bed feels so good. I’m glad that I decided to make this purchase.

Helpful?70GQ544Y4G6E13885204536
Nov 25, 2021
Marc
1 out of 5 stars review

Mattress "tacos" after a year

I have had this mattress just over a year. A couple months ago it started sink in the middle, causing you fall towards the middle of you sleep on one side. This makes it very difficult to sleep.

Helpful?70GQ544Y4G6E13885204536
reply from Supplier Response

Hi Marc! Thank you for taking the time to let us know about your recent experience. We're sorry to hear that you are having issues with your Serta SleepToGo 12" mattress. All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Apr 20, 2021
Larry
5 out of 5 stars review

Great sleep for the obese

I weigh about 450lbs. I usually wake up every 1 1/2-2 hours in my old mattress. Since day one I've slept through the night peacefully waking up only once a night.

Helpful?70GQ544Y4G6E13885204536
Nov 5, 2024
Kristy
1 out of 5 stars review

BUYER BEWARE: Never received.. Sams won't cancel,

I ordered this mattress because I needed it for surgery recovery. I never received it, Sams said I can't return it through them, it has to be with Serta even though Sams charged my account. Gave me phone number with no resolution.

Helpful?70GQ544Y4G6E13885204536
reply from Serta Team

Hi there, thank you for taking the time to review your mattress. Your feedback is very valuable to us. We are sorry to hear about the issues you have had with delivery and receiving your refund. If the mattress was purchased in a Sam's Club store directly the store will be able to handle the return directly for you. If the mattress was purchased online please reach out to (888) 802-2948 for assistance with their website orders. We hope this helps and that you are able to receive resolution soon!