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Customer reviews for Keter All-Weather Grenada Chaise Loungers, Set of 2 for
Keter All-Weather Grenada Chaise Loungers, Set of 2
3.9 out of 5 stars
stars1,204 ratings701 reviews
  1. 5 stars59% (712)
  2. 4 stars12% (146)
  3. 3 stars5% (64)
  4. 2 stars5% (64)
  5. 1 star18% (218)

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Showing 51-60 of 701 reviews
May 21, 2024
MiMi in Alabama
5 out of 5 stars review

Verified Purchase

Perfect Tanning Loungers

I luv these tanning loungers! No, there is not any cushion. However, I put down beach towels when I tan. My grandbaby eats popsicles on them. I have even caught my pit bull using them to nap in the sun. No problem! These loungers are a hard plastic and waterproof. Toddler and puppy dog proof. The grey color is beautiful and pops on my patio. For me, these loungers are perfect!

Helpful?6NNZVVW0FJFQ13884768752
Sep 11, 2023
DG
3 out of 5 stars review

Verified Purchase

Arrived Broken

The chaise loungers are fine, except that one of them arrived with the back piece that supports and controls the slant of the back rest was broken and could not be repaired. Since these were sent as a gift to my daughter who lives in a different city from me, this made it necessary for her to load both chairs into a large vehicle and return them to the nearest Sam's which is 35 miles away from her home. This was quite a challenge for her. I then had to place a new replacement order.

Helpful?6NNZVVW0FJFQ13884768752
Jun 1, 2018
PRB
2 out of 5 stars review

Verified Purchase

Two chairs with damage.

Two of the chairs have minor damage. I have attached images of the broken plastic.

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello PRB, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Jul 8, 2022
Anna
1 out of 5 stars review

Verified Purchase

Don’t buy

Don’t buy! Cheap and arrived broken. Sams club would not replace and company was not responsive. Ended up having to return at club.

Helpful?6NNZVVW0FJFQ13884768752
Apr 11, 2023
Yvonne
1 out of 5 stars review

Verified Purchase

Disappointed

I paid 249.00 for these 2 and saw them the day they arrived at bargain hunt for 199.00 and that included a center table with them

Helpful?6NNZVVW0FJFQ13884768752
Apr 21, 2024
Cmarie
1 out of 5 stars review

Verified Purchase

Not worth it

All around not a great product it was very uncomfortable and poor quality. It is made of a plastic type material and broke the first rain storm we had here in Florida.

Helpful?6NNZVVW0FJFQ13884768752
Aug 17, 2022
lanzal01
1 out of 5 stars review

Verified Purchase

Disappointed

Hard plastic that can break, had I known that would not have bought. Too heavy and big to take back to store by myself. Not really gray more black. Poor quality. Heavy

Helpful?6NNZVVW0FJFQ13884768752
May 15, 2018
kellijeanne72
1 out of 5 stars review

Chairs

We haven't opened the box and can already see where a shipping strap tore into the cardboard, through the hole you can see broken plastic. We already started the return. The color looks more gray than brown that we ordered. This review couldn't be more detailed. The packing is bad and resulted in the cracking of the plastic chair. It isn't the first review of broken product and I am guessing won't be the last. Packed with more padding this may have been a 5 star review like others.

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello kellijeane72, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Jun 14, 2016
jdunca27
5 out of 5 stars review

Love these chairs

We bought a set for our pool not knowing what to expect. We have a garbage can made out of the same material we have owned for 4 years. still looking great. We had one chair come broken at the legs, but they shipped us knew one right away that we love. they are comfortable and look great.

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello jdunca237, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products. To find additional Keter products visit our web sites: https://www.keter.com, http://www.apgparts.com http://uslparts.com.

Jul 18, 2025
Lili
2 out of 5 stars review

Quality does not live up to the Keter name/brand.

I have had these (2) for a year. One chair broke this weekend. The back pice broke off when the chair was brought up to a lounging position. Being a Keter product I thought the lounge chairs would last at least a few more years. Really disappointed.

Helpful?6NNZVVW0FJFQ13884768752
reply from keter-global team

We appreciate your feedback and taking the time to let us know. We apologize that your chair broke while trying to use it. If you would like replacement parts please contact us at 1-888-374-4262. The customer service lines are answered Monday-Friday 8 am-5:30 EST.