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Customer reviews for Keter All-Weather Grenada Chaise Loungers, Set of 2 for
Keter All-Weather Grenada Chaise Loungers, Set of 2
3.9 out of 5 stars
stars1,204 ratings701 reviews
  1. 5 stars59% (712)
  2. 4 stars12% (146)
  3. 3 stars5% (64)
  4. 2 stars5% (64)
  5. 1 star18% (218)

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Showing 41-50 of 701 reviews
Oct 30, 2020
dmm
1 out of 5 stars review

Verified Purchase

So far, not good.

One of the lounges is missing a back leg. Three legs are missing the locking mechanism. I called the number of the company, and they said it would be six weeks before I would receive a leg. Otherwise, the lounges appear that they will be what I was wanting.

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Jul 20, 2020
Nickph81
2 out of 5 stars review

Verified Purchase

Broke in a day

Took less than a day for the chair to break. Tried to put the plastic legs back into the rotation holes for the bottom legs, broke again. Can't exchange it because they are out of stock everywhere & not in stores at all. Could be a nice chair if they figure out how to make the moving parts more solid.

Helpful?6NNZVVW0FJFQ13884768752
Sep 19, 2022
Brianna
2 out of 5 stars review

Verified Purchase

OK chairs

Had to return our first order due to the knobs that attached the lounge part of the seat being broken and/or bent. Return and replace was simple. I was hopeful that it was a fluke and the new ones we received would be fine. Knobs were in place but one was bent. It is only a matter of time before that knob breaks off. For the price, I will use a screw to hold in place and make it work. Chairs are comfy and will work for what we want.

Helpful?6NNZVVW0FJFQ13884768752
Jul 13, 2021
New house
5 out of 5 stars review

Verified Purchase

Beautiful and fuctional

Beautiful

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Apr 28, 2016
SunQueen
5 out of 5 stars review

Great look great value

Comfy with a cushion or towel. They also lay flat perfect for napping The brown looks great on pool patio Marching other brown patio pieces. We also have in the shallow area of pool that they sit nicely in water without the worry of rusting. PLEASE BRING BACK SO WE CAN ORDER MORE ON LINE PLEASE!

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Feb 7, 2019
Sds
2 out of 5 stars review

Verified Purchase

Comfy but

I bought four of these lounges but 2 of them had a piece missing on the lounge part.. too much trouble to send back so I'm keeping them

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello Sds, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Feb 8, 2021
REM
1 out of 5 stars review

Verified Purchase

Broke as soon as we took them out of the box

Both chairs broke as soon as they came out of the box. They have tabs on the part of the chair that folds dow. Each tab broke as son as we set them up rendering them useless. We modified them with a rod that allows them to fold with no issue.

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

We appreciate you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please contact us directly at 1-877-638-7056.

Aug 4, 2021
tennispro2024
5 out of 5 stars review

Verified Purchase

Nice chairs, good value

These are heavy duty and look really nice. They are all plastic, very easy to set up: unbox, pop up the feet and they're ready to go. My patio gets a lot of morning sun and they seem like they'll be fine out there.

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Jul 22, 2024
Ron
1 out of 5 stars review

Verified Purchase

Trash product

This product is horrible. It is supposed to support 250 lbs, yet a 32 pound child sat on it and the legs broke under the foot end of the lounger. He sat down, not plopped down or jumped on it.

Helpful?6NNZVVW0FJFQ13884768752
reply from keter-global team

Thank you for taking the time to let us know. We apologize that your chair broke during use. In order to get replacement legs please contact us at 1-888-374-4262. The customer service lines are answered Monday-Friday 8 am-5:30 EST.

Apr 28, 2022
Chris Singleton
3 out of 5 stars review

Verified Purchase

Description should read 'Plastic Resin.'

The description states it is made of Resin. I received the set and it is made of hard PLASTIC! Plastic Resin. The description should state PLASTIC RESIN. I opened the box and a piece of plastic popped out of a fold. I looked and found a little hole where it had broken off. And it was new in the box! I boxed it right back up and returned it immediately.

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