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Customer reviews for Keter All-Weather Grenada Chaise Loungers, Set of 2 for
Keter All-Weather Grenada Chaise Loungers, Set of 2
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3.9 out of 5 stars
stars
1,157 ratings654 reviews
  1. 5 stars60% (689)
  2. 4 stars12% (140)
  3. 3 stars5% (60)
  4. 2 stars5% (60)
  5. 1 star18% (208)
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Showing 561-570 of 654 reviews
Aug 17, 2014
Nvgirl
5 out of 5 stars review

Very Nice

This was a excellent addition to our outside courtyard. Looks great. Only problem was that one of the chairs had a break on the top but that was because of the shipping company.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Apr 23, 2015
Petefromlasvegas
5 out of 5 stars review

Well Made

Very heavy duty loungers. Absolutely no compliant except maybe wish they came in some other colors.. Lite tan would be nice, At 118 degrees in June, July and August, I'm not sure how much heat they will hold...I might be burning my u-no-what....

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

May 26, 2020
Christina
1 out of 5 stars review

HORRIBLE!!

This is the worst purchase I have ever made through Sams. Can't return due to the hassle so I am stuck with them. YOu cannot return them to the store. They are plastic and very cheap looking. Wasted $200

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. Please email us at HDPparts@keter.com, we can send replacement parts or help in resolving any issue to your full satisfaction.

May 1, 2020
JH
1 out of 5 stars review

Look nice but poorly made

I really wanted these to work, they do look nice, but the second time sitting on them, one of the hinges broke. It's all plastic and will not support any weight without snapping. So dissapointing.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

We do apologize for the problems and inconvenience you had with your Keter purchase. We have customer service available seven days a week 8 am thru 5 pm, EST at 877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en. We can send replacement parts out to you and help in resolving any issue to your full satisfaction.

Jul 24, 2014
LANana
1 out of 5 stars review

Poor Quality

I purchased 2 sets to be delivered to my daughter. All of the chairs had broken bolts where the backs connected to the seats. My son-in-law had to return the chairs to our local Sams' Store. I would not recommend these chairs.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, We do apologize for the problems and inconvenience you had with your Keter purchase. Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

May 17, 2020
Sams
1 out of 5 stars review

Chairs

I bought the chairs and I loved them at first but one broke when a friend sat on one that same day when I got off one of them the head rest was up and the wind took and threw it forward and broke the head rest. Very disappointed

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Sep 26, 2022
Mrs Jaime
1 out of 5 stars review

broke within 3 months

Nice lounge chairs to place by the pool however a piece of plastic broke so now one of the chairs is permanently flat. Too heavy and bulky to return to Sam’s. Oh well.

Helpful?3MB70V78VZV813884768752
Apr 10, 2020
Djo16
1 out of 5 stars review

Broke during second use

These look wonderful and I was so excited to get them. The folding feet under the adjustable headrest broke the second time I used it. I was not even moving. In fact, I was asleep and the legs broke and the chair collapsed.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

We do apologize for the problems and inconvenience you had with your Keter purchase. We have customer service available seven days a week 8 am thru 5 pm, EST at 877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en. We can send replacement parts out to you and help in resolving any issue to your full satisfaction.

Feb 8, 2016
henderky
3 out of 5 stars review

great item , should have inventory at store level instead of ordering on line . display unit should only have items available at the store separate display unit for on line ordering

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Jul 21, 2014
Kentuckiana
1 out of 5 stars review

Missing leg locks

Missing the leg locks on the chairs. Also cheap back rest , not sturdy. The legs collapse and could cause an injury. Too bad they do look nice , just cheaply made and hard .

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, We do apologize for the problems and inconvenience you had with your Keter purchase. Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.