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Customer reviews for Keter All-Weather Grenada Chaise Loungers, Set of 2 for
Keter All-Weather Grenada Chaise Loungers, Set of 2
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3.9 out of 5 stars
stars
1,157 ratings654 reviews
  1. 5 stars60% (689)
  2. 4 stars12% (140)
  3. 3 stars5% (60)
  4. 2 stars5% (60)
  5. 1 star18% (208)
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Showing 571-580 of 654 reviews
Sep 26, 2022
Mrs Jaime
1 out of 5 stars review

broke within 3 months

Nice lounge chairs to place by the pool however a piece of plastic broke so now one of the chairs is permanently flat. Too heavy and bulky to return to Sam’s. Oh well.

Helpful?3MB70V78VZV813884768752
Apr 10, 2020
Djo16
1 out of 5 stars review

Broke during second use

These look wonderful and I was so excited to get them. The folding feet under the adjustable headrest broke the second time I used it. I was not even moving. In fact, I was asleep and the legs broke and the chair collapsed.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

We do apologize for the problems and inconvenience you had with your Keter purchase. We have customer service available seven days a week 8 am thru 5 pm, EST at 877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en. We can send replacement parts out to you and help in resolving any issue to your full satisfaction.

Feb 8, 2016
henderky
3 out of 5 stars review

great item , should have inventory at store level instead of ordering on line . display unit should only have items available at the store separate display unit for on line ordering

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Apr 8, 2016
ChaiseLoungerReady
5 out of 5 stars review

Great purchase!

These Keter chaise lounge chairs were a great purchase! They are exactly what was described and what we expected. I would highly recommend these lounge chairs, they seem to be well made and well worth the price.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Jun 18, 2015
Xoxo33
5 out of 5 stars review

I'm in love

I love these chairs! I saw them online several months ago and they were out of stock but luckily after checking everyday- they had some more available! They are so perfect for our pool and are so sturdy and durable.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Apr 26, 2016
kats67
4 out of 5 stars review

Nice chairs

Fit our pool area well and look nice. There was a broken piece of wicker on one of them we discovered, so that was a disappointment. Otherwise I would have given 5 stars.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Jul 21, 2014
Kentuckiana
1 out of 5 stars review

Missing leg locks

Missing the leg locks on the chairs. Also cheap back rest , not sturdy. The legs collapse and could cause an injury. Too bad they do look nice , just cheaply made and hard .

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, We do apologize for the problems and inconvenience you had with your Keter purchase. Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Sep 10, 2014
Shopper37167
5 out of 5 stars review

Great lounge for the price

Comes assembled. Yay. Appears well made. Sturdy. I like they can be stacked for storage. Quick delivery.Only used for a short time so can't comment on durability.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Apr 13, 2018
Jennifer
1 out of 5 stars review

Don't waste your money

Bought these even after reading the reviews, should not have. Received today and after sitting in them one time the legs broke. These were not cheap either. Taking them back to the store tomorrow.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello Jennifer, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Jun 10, 2015
Roxanna
5 out of 5 stars review

Great Buy!

For the price these loungers are a fantastic buy. I ordered two for my pool deck and after opening them I quickly ordered 2 more. They are not quite as heavy as a $300 lounger but looks the very same! I love these chairs!

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.