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Customer reviews for Keter All-Weather Grenada Chaise Loungers, Set of 2 for
Keter All-Weather Grenada Chaise Loungers, Set of 2
3.9 out of 5 stars
stars1,204 ratings701 reviews
  1. 5 stars59% (712)
  2. 4 stars12% (146)
  3. 3 stars5% (64)
  4. 2 stars5% (64)
  5. 1 star18% (218)

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Showing 551-560 of 701 reviews
Sep 14, 2018
Cathy G
3 out of 5 stars review

Expected Higher Quality Chair

I just bought these and feel the quality is below what I expected. When adjusting the headrest seems very flimsy - feels like plastic. The chairs do not lay totally flat as I expected. Too expensive for what I got. I have seen others that are made stronger.

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello Cig53, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

May 26, 2015
Debcash1
2 out of 5 stars review

Aggravated

I bought 2 to begin with and see how they lasted through a couple get togethers by the pool as we don't have too many thin people in our family?! I will not purchase any more because you really should not put more than 175lbs on them, they will collapse and on you but they are very pretty chairs

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello, We do apologize for the problems and inconvenience you had with your Keter purchase. Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Apr 15, 2017
Kris
1 out of 5 stars review

Broken chairs

We bought these chairs 3 years ago and they were great. We recently had hail damage and had to replace them. When we opened the box we realized that the back legs were not attacked correctly. In fact they were actually the front legs. We popped in the old legs from our other chairs and sure enough the chairs were able stand up. However, they are now very unsturdy and wabble. We are sending them back. They are made very cheaply.

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello Kris, We do apologize for the problems and inconvenience you had with your Keter purchase. Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

May 10, 2018
mhmiller99
1 out of 5 stars review

Do not buy these!!

We have now purchased 2 sets of these 3 different times and they continue to break. Fortunately, they have a 2 year warranty so Sam’s has replaced them each time. Well they have now broken again so we are getting a refund this time. We have given it chance after chance & they do not hold up. We don’t even use them that often. Definitely not durable and not worth the money!!

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello mhmiller99, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

May 6, 2023
Vanessa
1 out of 5 stars review

Don’t purchase

Purchased these to have around the pool for additional guests and they were cheap so I thought it would be a sound purchase. My husband and I just opened the pool and sat down to check them out for the first time, his chair arm that holds the top part up snapped when he turn and reach for his drink. Mine appears to not fairing well and I assume will not last long. I would have rather spent the $250 on just one chair of better quality.

Helpful?6NNZVVW0FJFQ13884768752
Aug 18, 2015
DrMomof2Boys
5 out of 5 stars review

Good value

Exactly what we were looking for. The loungers are substantial pieces. They are wide and pretty comfortable considering they are solid plastic. You could add cushions to make it softer. Our first order didn't make it to us because it apparently was damaged during shipping. When I called to inquire, a new set was sent. Everything we received was fine (we ordered two sets). I saw these exact same chairs on two other websites for almost double the price.

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Nov 20, 2015
Tranquility
5 out of 5 stars review

Great Chaise Lounge Chairs

My neighbors saw the large box at my door entry and called. They said there was a large box at the entrance to my home. I told them that the box had an Alien in it. Of course I was excited and set the chairs up immediately. We love them and the price was right. I have seen others that cost double the amount that we paid. We love the chairs.

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Jul 13, 2018
Not safe refund needed
1 out of 5 stars review

Dangerous

I bought 4 sets of thes chairs in late May for our pool deck. They are a good price but you get what you pay for. They are flimsy, plastic material, and break very easily, not to mention dangerous. The legs at the foot of the chairs collapse as well as the back rest does too. We have had several incidents where guest and my family members have fallen due to the legs collapsing and the back giving way due to material failure, and I'm not talking about a big person, I'm talking about 100 lbs, 45 lbs and maybe 140 lbs. I am not at all satisfied and want to return all 8 and look for a better quality made product. Safety is more important than cost! Very unhappy customer.

Helpful?6NNZVVW0FJFQ13884768752
May 2, 2018
R and L
5 out of 5 stars review

High quality chairs.

Top quality chair. Like many others here my wife and I read the reviews. Looked at the pictures and debated. We finally decided to order twould sets. Reasoning that we can always return them. Upon unpacking the chairs we could not be happier. The look and feel are high quality. Our boxes were a bit scuffed and we were concerned. The chairs were perfect. One had popped out at the point where the back pivots. I popped it back in and all is well.

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello R and L, Thank you for taking the time to let us know about your experience, we appreciate your comments.

May 31, 2016
Scotty13
5 out of 5 stars review

Great chairs, no regrets

Chairs arrived in a large 7-foot box... we've had them for a week now but durability doesn't seem like it will be a problem, as they seem well made, are wide and sturdy. We didn't buy the cushions for them - and so far, haven't needed them. Used for sunning and watching tv on the lanai. They come in brown or grey - we chose the brown. Quality was what I had hoped for.

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello Scotty13, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.