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Customer reviews for Keter All-Weather Grenada Chaise Loungers, Set of 2 for
Keter All-Weather Grenada Chaise Loungers, Set of 2
3.9 out of 5 stars
stars
1,209 ratings706 reviews
  1. 5 stars59% (712)
  2. 4 stars12% (146)
  3. 3 stars5% (64)
  4. 2 stars5% (64)
  5. 1 star18% (223)

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Showing 341-350 of 706 reviews
Jul 1, 2014
Reviewer name: kfestino
2 out of 5 stars
2 out of 5 stars review

Not too strong of quality

These chairs look great, I was excited to set them up but one leg snapped off the first week when someone sat on it instead of getting right into a reclining position. The next day the back portion that moves fell off when a breeze caught it while no one was sitting in it. I guess they were to good to be true at this price, we will hopefully get a season out of it.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, We do apologize for the problems and inconvenience you had with your Keter purchase. Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

May 20, 2015
Reviewer name: dogger
1 out of 5 stars
1 out of 5 stars review

Poor quality and destroyed in shipping

Out of the six chaise lounges on our order, two came with holes in them. Another one had the top part of the chaise broken so bad it would not move up and down. It took a screw driver and two people to pry open one of the top part of the chaise's and replace it with a working one. You should find another way of getting them rather than on-line shipping.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello Dogger, We do apologize for the problems and inconvenience you had with your Keter purchase. Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Oct 20, 2019
Reviewer name: MNLakeGirl
1 out of 5 stars
1 out of 5 stars review

Absolute Junk - do not waste your time or money!

We purchased 2 sets (4 total) of these chaise lounges for our lake cabin. Came out of the box and looked great. However with very little and light use, by the end of the summer there were two broken already. The legs had broken off. My husband rigged up a way to add wood legs to the lounges and spray painted the wood and it seemed to work ok. However, by the end of the 2nd summer we now have another one with broken legs and the adjustable back is broken as the plastic tab holding it to the body of the chair broke off. These were only used for 3 1/2 months each summer, cleaned and put away in heated storage during the MN fall, winter and spring and still did not hold up. The sad thing is, they look great and are comfortable. However the design is terrible! You cannot have plastic legs and plastic connecting pieces - they just do not last despite being very careful!! Don’t waste your time or money. After only 2 summers we are now going to have to replace our chaise lounges - extremely disappointing.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Mar 29, 2018
Reviewer name: b_veselka
5 out of 5 stars
5 out of 5 stars review

Great Looking and Heavy

So sad. Bought these 2.5 weeks ago and last night a tornado came through my town! As far as I can tell 1 of the 4 I ordered survived. Came her to order again and price went up by $100 per set!!! :( So before the storm these were great. I highly recommend.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, We do apologize for the problems and inconvenience you had with your Keter purchase. Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Mar 10, 2020
Reviewer name: Lizzy
3 out of 5 stars
3 out of 5 stars review

Good price

One of the two chairs has a hole in it . I purchased these for a beach front rental property and had them delivered prior to my one week visit to get the house rental ready for the season. I opened the box 3 days into my 6.5 day visit. There was a 1 inch hole on the left side of the chaise , which appeared to be a manufacturing defect . One of the red release tabs under the legs ( at the head end ) was also broken. I didn’t have time to return them , and hope they last until I can afford polywood furniture!

Helpful?3MB70V78VZV813884768752
May 10, 2018
Reviewer name: mhmiller99
1 out of 5 stars
1 out of 5 stars review

Do not buy these!!

We have now purchased 2 sets of these 3 different times and they continue to break. Fortunately, they have a 2 year warranty so Sam’s has replaced them each time. Well they have now broken again so we are getting a refund this time. We have given it chance after chance & they do not hold up. We don’t even use them that often. Definitely not durable and not worth the money!!

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello mhmiller99, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Apr 6, 2016
Reviewer name: Sicklervilleroad
5 out of 5 stars
5 out of 5 stars review

worth every penny

Have 2 of these from previous summer and loved it a lot that I have to order 2 more. Very reasonable price. Sturdy. Only thing is you have to get chaise cushions because surface is really hard. Other than that, it's great value and quality. Looks good too around my pool.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Aug 18, 2015
Reviewer name: DrMomof2Boys
5 out of 5 stars
5 out of 5 stars review

Good value

Exactly what we were looking for. The loungers are substantial pieces. They are wide and pretty comfortable considering they are solid plastic. You could add cushions to make it softer. Our first order didn't make it to us because it apparently was damaged during shipping. When I called to inquire, a new set was sent. Everything we received was fine (we ordered two sets). I saw these exact same chairs on two other websites for almost double the price.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Apr 7, 2020
Reviewer name: lovestocamp
1 out of 5 stars
1 out of 5 stars review

So disappointed!

I loved the look of these and the price was unbelievable...should have listened to my husband...you get what you pay for. These were delivered on Feb 1st and we used them for the first time Apr 4...leg broke. Hard plastic folks, no metal...we will be returning as soon as the quarantine is lifted!

Helpful?3MB70V78VZV813884768752
Oct 17, 2020
Reviewer name: James
1 out of 5 stars
1 out of 5 stars review

Cheap, flimsy

These have a weave pattern, but it's just molded plastic in the pattern of a weave. It's two giant chunks of plastic in the shape of a lounge chair. The entire idea is to relax in these chairs, but when you sit in them they're so flimsy a part of you is constantly wondering if the chair is about to pop. I'm only 155 pounds and I don't trust their strength.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.