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Customer reviews for Keter All-Weather Grenada Chaise Loungers, Set of 2 for
Keter All-Weather Grenada Chaise Loungers, Set of 2
3.9 out of 5 stars
stars
1,209 ratings706 reviews
  1. 5 stars59% (712)
  2. 4 stars12% (146)
  3. 3 stars5% (64)
  4. 2 stars5% (64)
  5. 1 star18% (223)

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Showing 121-130 of 706 reviews
Sep 18, 2017
Reviewer name: Jeannie
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Chairs

Purchased 2 of these 2-packs. In one box, both chairs were damaged. Called Sam's Club and they picked up the next day and reshipped new set which came quickly and was perfect. Customer service was exceptional! Very happy with the chairs. No more rust marks on concrete like we had from old chairs. Regular lounge cushions fit just fine and look great.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello Jeannie, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products. To find additional Keter products visit our web sites: https://www.keter.com, http://www.apgparts.com http://uslparts.com.

Apr 16, 2018
Reviewer name: Jeanne
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Durable

I bought the 2 pack and it arrived with a small break on the top lower edge of one chaise but not worth the Hassle of returning. It’s a nice chair to lay out on and is durable to water . I saw them in the Sams store and they cost more individually so I got a good deal by having them shipped.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello Jeanne, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Apr 29, 2024
Reviewer name: ppletavish
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Keter Chaise Lounge

I really liked the chairs and they were shipped quickly but the orange clips that secure the legs onto the chair were either missing or broken. I contacted Keter to see if just the clips were available and I was told to just return the chairs. I even ordered a second set to see if they were any better but sadly the same situation. I had to return the 4 heavy chairs which was a major hassle.

Helpful?3MB70V78VZV813884768752
May 8, 2018
Reviewer name: Poolgirl1088
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect for lounge by the pool!

I bought these lounge chairs to go around out new pool. I LOVE them. They are so comfortable. You can incline and decline them. I did purchase a lounge cushion to go on them as well. I would not recommend using them alone. You will need some type of buffer, towel or cushion. I love that they lay almost flat so I can lay out on my stomach. I plan on buying two more to go next to our pool. You will not be disappointed in this purchase.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello Poolgirl1088, Thanks for taking the time to let us know about your experience, we appreciate your comments.

Jun 14, 2018
Reviewer name: Mary Kathryn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

I was looking at these same chairs somewhere else online just happened to be looking online at Sams for something else and came across these. The exact loungers for $70 less. And I love them!! They are sturdy and perfect for what I needed them for!

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello Mary Kathryn, Thanks for taking the time to let us know about your experience, we appreciate your comments.

Jul 7, 2018
Reviewer name: Frogger26
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Beautiful Chairs

Exactly what I was looking for to go by my new pool. Very pretty and easy to use. I do wish they were a little sturdier for my heavier family/ friends. They are very comfortable and I like the fact that they can fold and stack of we decide to store them over winter.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello Frogger26, Thanks for taking the time to let us know about your experience, we appreciate your comments.

Jul 24, 2018
Reviewer name: CR
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

CHEAP

I bought these chips and returned them the next day. They were cheaply made, one was cracked the other was missing its legs. Fed Ex picked up my return on 6/30/18 & Im still waiting for my refund!!!!! Customer service has been terrible as well.....I do not believe I will order anything again any time soon!!!! Disappointed is an understatement!!!

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello CR, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Apr 11, 2018
Reviewer name: Lex
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice sturdy chairs and great looking!

I bought a set of two and they arrived quickly. One of the chairs arrived with a small amount of damage to it. I called Sam’s Customer Service right away and they are shipping replacement chairs. I would give these a five if they would have arrived undamaged. Love the chairs!

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello Lex, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Jan 7, 2019
Reviewer name: Bullett
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice heavyweight sturdy construction

We purchased this set about 3 weeks ago. You will obviously need to buy your choice of cushions, needed due to construction material you can get away with laying a heavy towel on it but cushions are recommended. Also there is no in store pick up this is our 2 set thank God it wasn’t broken we had to ship back our first set extremely large box at least 7 ft long by 4 ft high by 4 ft wide, but the set did not have enough packing between them and the legs were broken. When we called for a return the on line people were terrible, I had to argue for them to contact Ups for the return info, and then deal with repacking this huge box and put it out on the day UPS would pick up. The replacement came quickly. Also I did contact our local Sams store manager and he was a great help in getting this problem handled.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello Bullett, Thanks for taking the time to let us know about your experience, we appreciate your comments.

Apr 12, 2017
Reviewer name: Zeddy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor Quality Control

First shipment arrived with a ripped hole in "fabric" and crack in frame. No visible damage to shipping box. Had to return both Chaise Lounges because sold as 2-pack. Reordered. Second shipment also had hole in "fabric" which looked like they just ran out of plastic in the mold. Yes, this only appears to be woven; it is actually a solid sheet of molded plastic. Again, had to return both Chaise Lounges because sold as 2-pack. Gave up at this point. Sam's made full refund without any prompting by me.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello Zeddy! We apologize for the inconvenience this has caused. We are continuously working to improve our products as well as how they are packaged for shipping. We appreciate your feedback. It plays vital role in this process. Please call our customer service at 877-638-7056 or email them at uslcs@keter.com in order for us to better resolve this issue to your full satisfaction.