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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars1,144 ratings1,022 reviews
  1. 5 stars62% (709)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)
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Showing 721-730 of 1,022 reviews
May 3, 2025
Tim S
5 out of 5 stars review

Best picture and sound for the value.

Great picture and features for the price. All of my TVs in my house are Samsung now.. total of 9 now.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 6, 2025
Samsungno
1 out of 5 stars review

Won’t work

Tv won’t turn on after 2 weeks of use. The screen won’t work and it’s glitching and making weird noises and is now black

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Samsungno, Thank you for reaching out to us regarding the issues you are having with your TV. If your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue: 1. Press the Home button on the remote. If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal. If the menu does not appear, the TV may be having power issues. Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In normal use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power). 2. Confirm that the TV is set to the same source as the external device. For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1. If the TV is set to the correct source, but there is still no image, unplug and reconnect the AV connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced. After reconnecting the external device, please turn it off and back on. 3. Test the HDMI cable. The test is designed for HDMI cords less than 6 feet long and may not give accurate results on longer cords. To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If the test says the cable is bad, replace the cable. Service is not required. 4. Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port. If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it. The TV will need service if the issue persists after these steps. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

May 20, 2024
Mainroom
5 out of 5 stars review

Great picture and sound!

[This review was collected as part of a promotion.] Living room entertainment. The family loves it! I recommend it!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 19, 2025
Roytoy
5 out of 5 stars review

Ultimate television experience

I had the opportunity to buy my 85” Samsung television Ann have not regretted it once, beautiful picture, sound and options. Highly recommend

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 21, 2025
FLSunshine
5 out of 5 stars review

Easy set up - awesome picture !

Easy set up and excellent picture. This is my 3rd Samsung over the last 15 years and, as usual, did not disappoint !

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 19, 2025
Smith
5 out of 5 stars review

Great purchase

We love our Samsung tv! Good size, clear picture. My only complaint is where the speaker is located, but even that is not a deal breaker for me.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Mar 7, 2025
DeeDee
5 out of 5 stars review

Best for bargain and quality

easy to program great price, beautiful picture, and tons of free streaming channels you can’t beat it

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 19, 2025
Stareyed
5 out of 5 stars review

Picture perfect

Have owned many tvs. This one has been the best!! The color and clarity are superb. Would buy another just like it if I needed another tv.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 19, 2025
Natmn2025
5 out of 5 stars review

Great quality and features

I bought this this past year and the quality is awesome. Great sound and picture quality. Im impressed

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 5, 2025
Joce
5 out of 5 stars review

Nice tv

My mom bought this tv like about 3 weeks ago it’s very nice and big definitely an upgrade from our last one !

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301