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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
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4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 441-450 of 1,023 reviews
May 20, 2025
Jbird
1 out of 5 stars
1 out of 5 stars review

Starts out great but Then!

TV starts out great. Good picture for the money but a few years down the road tv does not support the channels or services that I use. Designed Obsolescence!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Jbird, To better understand the issues you are experiencing, please contact us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Feb 5, 2025
Britviewer
5 out of 5 stars
5 out of 5 stars review

Perfect picture!!

I’ve been extremely pleased with my new T.V. It’s a perfect size for my space, & the picture is crystal clear!! A huge improvement on what I had before!!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 19, 2025
Bob the wannabe golfer
5 out of 5 stars
5 out of 5 stars review

Happy with purchase

I love the picture and the only bad thing I can say is the Tv speakers are not very loud. Really have to crank up the volume. In my old tv I could plug in a hearing box so I could listen that way but I don’t see that on this on

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 6, 2025
guhima
5 out of 5 stars
5 out of 5 stars review

Very good quality

Excellent TV, picture quality, dark or light on, looks great. I also really like the integrity with the samsung soundbar. All streaming does so without any problem, and a variety of applications.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 10, 2025
Keith
2 out of 5 stars
2 out of 5 stars review

Defect in picture

Bought in Dec and the picture has what appears to be a good size Defect, the picture slopes down as its melting. This question mail option to download pic will not.function

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Keith, So we can better assist you, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 19, 2025
BillinNM
3 out of 5 stars
3 out of 5 stars review

User interface needs work

It's really hard to download apps. Remote control needs more features. "Fast forward" would nice. Called for support twice. I'm batting .500 TV itself is pretty good. Could REALLY use some documentation, tho.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi BillinNM, We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Feb 21, 2025
Doorman
3 out of 5 stars
3 out of 5 stars review

Great picture but the remote is inconsistent.

It has a mind of it's own !! It will not turn my Samsung soundboard on. Sometimes the CC appears without prompt. Sometimes it returns to home screen while we are watching. Settings are not user friendly.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Doorman, Thank you for reaching out to us. I have a few recommendations that may resolve some of the issues you are experiencing. First, let's ensure you are running the latest firmware. Go to Settings> Support> Software Update. If your soundbar is connected via HDMI, please ensure Anynet+ is enabled. Go to Settings, then select External Device Manager. From here, enable Anynet+ (HDMI-CEC) if it isn’t turned on. Next, please run a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. If you continue to have issues, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Nov 27, 2024
Theman
4 out of 5 stars
4 out of 5 stars review

Great features and crystal clear picture.

[This review was collected as part of a promotion.] Great features and crystal clear picture. Interface is easy to use and works great paired with my s23 ultra.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 10, 2025
July4ever
3 out of 5 stars
3 out of 5 stars review

Remote control flexibility

Bought the tv last month The remote control is too small …not a user friendly remote control. There should be #, arrows and option to use microphone for channels etc…

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Brand Ambassador

July4ever: Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Ambassador

Feb 12, 2025
Jpdda
4 out of 5 stars
4 out of 5 stars review

Great picture and yes gestures but that voice 😝

I don’t like the voice. I can’t understand it sometimes and hate when it’s very obvious the voice is not coming out of the mouths of the people talking.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301