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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 441-450 of 1,023 reviews
Sep 10, 2024
Reviewer name: Oladodo
5 out of 5 stars
5 out of 5 stars review

Perfecting in details

[This review was collected as part of a promotion.] When satisfaction is my watchword, samsung has given my viewing a wow, pictures crystal clear and sound is amazing... remote is easy to use.. no flaws with the movies I'm more than excited

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 6, 2025
Reviewer name: Jackie
5 out of 5 stars
5 out of 5 stars review

Love our new tv

It’s been a week and we love our new tv! The set up took a little time to figure out but in the end it was worth it! Great picture great purchase! The only downfall is the remote, needs a better remote!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Oct 14, 2024
Reviewer name: Taxthelm
5 out of 5 stars
5 out of 5 stars review

An Amazing upgrade from our last TV

[This review was collected as part of a promotion.] It was easy to install even though it was bigger than our last tv. The picture is very clear and operation is easy to navigate.

Review from Samsung US
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Feb 20, 2025
Reviewer name: Chuck H
5 out of 5 stars
5 out of 5 stars review

Samsung TVs can't be beat for the price.

I will never buy a TV that isn't a SAMSUNG. I've owned several TVs over the years and none have come close to the service that Samsung brands have offered. I've never been disappointed with any of their applicances.

Review from Samsung US
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Aug 30, 2024
Reviewer name: Abolden
4 out of 5 stars
4 out of 5 stars review

Bad remote

I just bought this TV and I do not like the remote, it does not have station numbers and is hard to use. Can not find replacement remote with numbers

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Mar 5, 2025
Reviewer name: Muffie
4 out of 5 stars
4 out of 5 stars review

Still finding the features

I am happy with the TV but the remote is NOT useful to me. It's too small for aged & arthritic hands. I feel that I need a strong light to see the words on it (& I have good eyesight).

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 19, 2025
Reviewer name: Jaksun
3 out of 5 stars
3 out of 5 stars review

Volume won’t come on

This was a Christmas gift and I am pleased with the picture and ease in operation. My rating is because often I lose volume. And it will take hours sometimes to get it back.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Jaksun, We appreciate you sharing details of the sound issue you’re experiencing on your DU7200 TV. There are a few troubleshooting steps I recommend trying: 1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external device and the TV and then try the cable connection again. 2) Set Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output. 3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto. I hope this helps. Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 22, 2025
Reviewer name: Marinejumper
5 out of 5 stars
5 out of 5 stars review

this is a Samsung house

this is my 4th Samsung tv (its an upgrade for the bedroom). Every tv in my home is a Samsung and I love them. crisp pictures and Samsung TV make it worth it

Review from Samsung US
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Oct 27, 2024
Reviewer name: DAAZZZ
4 out of 5 stars
4 out of 5 stars review

this product has advanced features

[This review was collected as part of a promotion.] This is the first smart television Ive purchased. I still am learning how to use all of the features this televison offers. I watch my prime tv as well as xfinity stream

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 9, 2025
Reviewer name: Noelstradamus
5 out of 5 stars
5 out of 5 stars review

Crisp and Clear

One of the best TV purchases I've ever made. I don't have a lot of spare time to sit and watch TV, but when I do I am very pleased with my 85" Crystal UHD TV

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301