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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 371-380 of 1,023 reviews
May 20, 2025
Panch
4 out of 5 stars
4 out of 5 stars review

Good Electronic Device

We like color and background contrast lighting. Sound is above average for other household tvs. I can not get our Bose sound system to be recognized by this tv, need technical assistance.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 19, 2025
rjm3001
5 out of 5 stars
5 out of 5 stars review

Excellent Product

Extremely pleased with this purchase. The picture is very clear and the sound is great. I especially like how easy it is to move between Apps, it makes life so easy!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 19, 2025
nick
4 out of 5 stars
4 out of 5 stars review

can't handle plex

it seems to work pretty good. the only thing is it can't handle large streaming videos from plex. every other app works fine. ps. I'm running 1gb fiber

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 5, 2025
NChome
3 out of 5 stars
3 out of 5 stars review

Poor Remote Control

The Tv is great, but the remote that came with the set is very difficult to use especially since my wife is vision impaired. There are no numbers on the remote and it does not resemble remotes we have used in the past.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi NChome, Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Dec 27, 2024
SavySloth
5 out of 5 stars
5 out of 5 stars review

Awesome and easy

[This review was collected as part of a promotion.] I really like our new tv. It’s easy to set up. The picture is awesome. Just bought the Samsung sound bar to go with it. Easy connection between the two.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 20, 2025
Hsahi
1 out of 5 stars
1 out of 5 stars review

bad buy

horrible tv is new but continues to act up freezes and sometimes volume doesn't come out or lags not happy at all I thought Samsung was supposed to be good

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Hsahi, We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Mar 5, 2025
Sam25
5 out of 5 stars
5 out of 5 stars review

Great features

This was my second Samsung TV. So far so good. No complaints whatsoever. My phone, stove. Fridge and microwave are also Samsung. Not so pleased with fridge, the ice maker always freezes up.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Dec 27, 2024
Peanut
5 out of 5 stars
5 out of 5 stars review

Great TV we recommend

[This review was collected as part of a promotion.] The color and picture quality is relal good on this TV I got it for my birthday and will recommend it to friends.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Mar 6, 2025
hammtwo
4 out of 5 stars
4 out of 5 stars review

the tv seems to be ok, but the remote sucks

it has a good picture, I am not real happy with the remote, the sound and channel buttons are difficult to use, they do not work as I would like them to, changing the channel is a pain in the butt, and ajusting the sound is something to be desired

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 5, 2025
Don Bibb
1 out of 5 stars
1 out of 5 stars review

Problems

I will never purchase another appliance of yours. I have four Samsung Televisions and have not had a problem. The appliances the contractor put in the home have caused nothing but problems since we took possession and moved in.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Don Bibb, Thank you for reaching out to us. To best assist you, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor