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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 231-240 of 1,023 reviews
Feb 22, 2025
Reviewer name: Never to old to learn
2 out of 5 stars
2 out of 5 stars review

Not what I expected

I bought this DU7200 75 inch a couple weeks ago. All reviews were good is the reason I bought it. Didn't realize it is a very entry level TV. I can't connect my older Bose system to it or my new Bose sound bar because it doesn't have optical or rca connections. I did connect the sound bar via Bluetooth just to find out the sound does not sync with the picture. I even bought an audio converter only to find out it wouldn't work either. wish I had kept my older Samsung that worked perfectly. I just wanted a larger tv. Lesson learned on my part that what seems to be good is not always what you get.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Never to old to learn, Thank you for purchasing the Samsung DU7200 TV. To address the audio delay, you may want to try the Audio Pass-Through feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay. To activate this feature, go to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > set to Pass-Through. For assistance to troubleshoot why your converter is not working, please know we are always available and happy to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Mar 5, 2025
Reviewer name: OathKeeper
5 out of 5 stars
5 out of 5 stars review

Great TV!

I am completely impressed because the availability for connecting devices and compatibility with nearly every television application service. Additionally, the size of the TV is ideal for me, because the visibility from afar exists as well as visibility up close

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 22, 2024
Reviewer name: Splerdge
5 out of 5 stars
5 out of 5 stars review

The reason I love my samsung tv

[This review was collected as part of a promotion.] I use my Samsung tv mostly for watching my sporting events or watching music video's with the Samsung sound bar hooked to it.. The Clarity and the Sound is so amazing.. I'm samsung junky with the ear pods, tablet and laptop.. Samsung Rocks

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 5, 2025
Reviewer name: none
2 out of 5 stars
2 out of 5 stars review

What features ??

Picture is good. too many bells and whistles. Just wanted a simple TV. Not too many advantages over the old TV. Actually None, just has 100% of it's pixels. Too hard navigate. Other TV was simple to change to movies now nothing is free or easy to find.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi None, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Apr 21, 2025
Reviewer name: Tomas
3 out of 5 stars
3 out of 5 stars review

It's an ok TV

WE bought our newTV about 3 months ago. I had issues connecting it to our internet service. I had to contact Samsung thru their chat. It took a while but got it connected, We replaced a smaller Samsung we had for 7 years. The new TV has a different screen menu , I found the older menu easier to work with, especially loading the apps. Our biggest issue is the brightness , the "night scenes" on the programs are very dark. The brightness has been set to the max, daytime scenes are ok. Turning on the TV, the menu remembers where you left off. So basically that program is where you start. Our older Samsung did not have that function, which I preferred. Apps were easier to install as well.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Tomas, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Sep 10, 2024
Reviewer name: CroneWoman51
5 out of 5 stars
5 out of 5 stars review

I’m really enjoying this product

[This review was collected as part of a promotion.] This is my first smart TV, but I have purchased Samsung TV’s in the past and have been very pleased with Samsung products. The picture, sound, and ease of use are outstanding. I’m extremely happy with this product.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 20, 2025
Reviewer name: Gramzy
4 out of 5 stars
4 out of 5 stars review

Gteat features

I really like this television and all its features. The picture when looking at it straight on is crisp and the colors are amazing. However, if you are in an area where you are getting a side view the picture no longer has the crispness but rather a duller hazy look. Is that a correctable thing?

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 21, 2025
Reviewer name: noteableburn
3 out of 5 stars
3 out of 5 stars review

Not that happy with this tv.

We've always liked Samsung products. This time, we bought a 65 inch crystal screen tv. The picture is great. However, the sound has to be turned up high (35-50, or more) to comfortably listen to. Movies are much worse. I learned that the volume limit is 100. We've had in the high 80s for movies. I'm very disappointed in this aspect.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi noteableburn, Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode. Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. I hope this helps improve your audio experience. Should you need further assistance or have any questions, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Feb 5, 2025
Reviewer name: Marilulu
5 out of 5 stars
5 out of 5 stars review

75” Samsung TV

75” Samsung TV was a wonderful purchase for our living room. It was so easy to set up and start watching our TV. It also has a great picture and we are totally satisfied with the delivery and the product. We are able to use other great apps with it.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 19, 2025
Reviewer name: ACT5418
4 out of 5 stars
4 out of 5 stars review

It has lot of options and picture quality is good.

In general, it is a nice TV and I am happy with it's performance. However, being a senior citizen and limited ability to use the it's remote control, I find it hard to use. It is so small (probably preferred by younger generation) and difficult to use. I am just wondering if there is a different version that may be easier to use. I understand that this is probably not possible, but just checking!!!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301