Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV

Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for

SAMSUNG 50" Class DU7200 Series 4K Smart TV

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4.3 out of 5 stars

stars1,144 ratings1,022 reviews

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Showing 231-240 of 1,022 reviews

Feb 20, 2025

5 out of 5 stars review

Verified Purchase

Tv

Great tv

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May 13, 2024

Toni

1 out of 5 stars review

Verified Purchase

Scammed

Not received

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reply from Samsung

Hi Toni,I'm very sorry to hear that you haven't received your Samsung TV yet. To resolve this issue, I recommend contacting Sam's Club directly. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:1) LiveChat2) Manuals, Software, & Warranty Info~ Samsung Advisor

Sep 12, 2024

Ileana Gatcia

5 out of 5 stars review

Verified Purchase

Excellent TV

Wonderful

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Jun 26, 2024

Robin Rossner

5 out of 5 stars review

Verified Purchase

TV has great picture

Good price from Sams

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Jan 20, 2025

Fran

5 out of 5 stars review

Verified Purchase

Samsung 50 inch TV

Awesome picture

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Mar 8, 2025

Consumer1

1 out of 5 stars review

Keeps signing me out

I have returned this model TV once already and this last one is going back too! This tv keeps signing me out of my samsung account which then deletes my samsung tv plus favorites channel list and also causes all app to not work. Tried factory & smart hub reset and nothing helps. So annoying! I also contacted Samsung support and no help there either. I have 2 other Samsung TVs that are maybe 2yrs old and have no problems. Could be a bad operating system on newer TVs. I won't be buying Samsung in the future

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reply from Samsung

Hi Consumer1,I'm very sorry you are experiencing issues with your DU7200 TV, and I appreciate your patience in having to deal with an exchange. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~Samsung Advisor

Oct 10, 2024

GF59

1 out of 5 stars review

DVD cannot be connected

Cannot get to my DVD player to connect. It does not have an HDMI port and I bought a coaxial and HDMI connection. Whatever HDMI port I try to connect to, it only says it must be a Blu-ray. Kind of disappointing. There is nothing out there that indicated how to make this work. Trying to get a Bluetooth speaker connected was not easy either. I can see why older people become frustrated.

Helpful?

reply from Samsung

Hi GF59,Thank you for sharing your experience with us regarding the compatibility with the DU7200 TV and your DVD Player. If the disc you are playing is a regular DVD, your Samsung TV should recognize the DVD Player without issue. It does not have to be a Blu-Ray player. So we can help troubleshoot this issue with you, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

May 21, 2025

Becker

5 out of 5 stars review

Quality over quantity

I have had about 15 Samsung TVs in my life. Not that I have had to replace them but just need more of them,

Review from Samsung US

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May 20, 2025

Rene

4 out of 5 stars review

Almost perfect

Love the TV, although sometimes the streaming lags. If I choose shows via AppleTV the problem seems to disappear. I'm not sure why that is.

Review from Samsung US

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Aug 22, 2025

Morgin

4 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] There was not an option for my model tv. UN55DU7200DXZA

Review from Samsung US

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