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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 231-240 of 1,023 reviews
Jun 5, 2025
Mslojo
4 out of 5 stars review

TV with clear picture

My husband purchased this TV a couple of months ago. So far so good. The picture is extremely clear. My daughter said that the clearness makes it looks as if you are in the scene. The remote is a little different though. When I use the remote to try to adjust the volume, I accidentally end up turning to a Samsung channel or something else. That's not a deal breaker for me. So far I am happy with the purchase.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 19, 2025
Truxton72
5 out of 5 stars review

GREAT TV HIGHLY RECOMMEND

I absolutely love this television, GREAT PICTURE, GREAT SOUND, smart TV Features work great, like navigating through the apps, I wish I could of purchased there oled model but I did not have enough money, I highly recommended this television, EXCELLENT PURCHASE. Oh, and it’s GREAT for video games, NO LAG AT ALL.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Nov 20, 2024
SamIam
5 out of 5 stars review

Easy functionality

[This review was collected as part of a promotion.] The set up was quick and simple. It even downloaded apps from my other TV connected to the wifi which was awesome! I love how simple it is to use my phone as a remote and the overall picture quality is great as well.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Nov 26, 2024
Pittsburghblauck
5 out of 5 stars review

This TV is Amazing!!!

[This review was collected as part of a promotion.] I thought all tvs were created equal and honestly didn't put much thought into getting a new tv. I knew I wanted a samsung just didn't know which one, but this tv is amazing! From the features, to the rich color , and the amazing sound. I now know I made the right choice and will never get any other tv brand. The amount of apps almost seem endless, and how the tv fully integrates with my samsung s23 ultra; I no longer have to worry about looking for the remote. Thank you for an amazing tv samsung,you have solidified me into being a customer for life!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Dec 13, 2024
Mebe
5 out of 5 stars review

Like the stand width of just over 26 inches.

Only 43 inch TV that had stand narrow enough to fit my table. Time-consuming but simple set up. Excellent prompts, on screen user guide. Nice picture. Antenna picks up more stations on this TV than with my former Samsung. Like the Samsung plus TV choices.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 21, 2025
Present to myself
5 out of 5 stars review

Everything I needed

I love all the features and the extra free channels. The ease of setting it up , adding devices and getting help when I needed from Samsung technical team. The only thing I don’t like is the power cord not made where it can be pushed in and stay securely connected. The cord to the TV comes out really easy with little bumping, or having to move the TV, to where I want to tape it in place, or put super glue on the outside of the connector to hold it in place. Other than that it is a very good, clear, vibrant colorful pictures, excellent sound and is lightweight. Well worth the price.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 21, 2025
Frank
5 out of 5 stars review

Step up.

We own 3 sizes a 43", 60" and 75". We happy overall with products Great picture and decent sound. One complaint is that sometimes the apps don't load and require them to be re-installed but as we have "cut the cable cord" a smart TV is a must. Since we have a 2nd home the ability to watch under one account is a real plus.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 5, 2025
bobcat
1 out of 5 stars review

average and disappointed

in general we are happy with our new tv although it differs little from our 8 year old Visio in picture quality. The input or settings is hard to find easily. Still hunting for the HDMI choices. The remote is small and fussy with a too fine volume control which often cancels the sound accidentally as both volume and no volume is the same bar/button. as with most tv's the internal speakers are poor. Would not buy again, although too much trouble to return at this point.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Bobcat, Thank you for reaching out to us regarding the issues you are having utilizing your TV. First, please know you can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide. Next, to easily find Settings, go to your remote control and press the gear/123 button. To access Sources, go to Home> Settings> Source. If you are not satisfied with the sound on your TV, you can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode. You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Mar 5, 2025
Nanaof6
2 out of 5 stars review

Poor sound

I bought this because I wanted to get a larger TV. I’m pleased with the size and the color, but I am not pleased with the volume. Some channels will blow your ears off while others. You have to turn it up to a maximum level to even hear you never know which way it’s going to be.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Nanaof6, I apologize for the inconvenience you have had with the inconsistent sound volume. Please try adjusting the following Settings to improve your experience. The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume = On. You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test. If the issue persists, please reach out to us so that we can provide further troubleshooting. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Feb 24, 2025
Like Good Products
2 out of 5 stars review

Size

We own several Samsung TV sets. Unfortunately, the build quality of this set is not what I am accustomed to in a Samsung TV. The 45" Samsung set we bought in 2008 and replaced with this one has better picture quality. The colors look washed out, the sound level is stuck at 15, and can be neither raised or lowered. And the flimsy back covering makes the set appear cheap. The price is great for a set this large, but build quality was substantially compromised.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Like Good Products, We appreciate you sharing your experience with the DU7200 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings. Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Most suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image. For sound adjustments, go to Settings> All Settings> Sound. Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor