I ordered it about 6 weeks ago. It took 4 weeks for it to be delivered. I made several calls to the delivery company and then received s call from Backyard Discovery checking in with me about my order. She followed up the the delivery company and told me to call her if there were any other problems. Awesome customer service! We got the swing set together except for the tube slide just in time for our granddaughter's birthday. She loves it.

My daughter loves this playset. The wood quality is not the greatest but by far the best features and frame in the industry for the price. First we sealed the wood took couple of days to get dry. My husband is a handy man so we were able to finish install in 10 hours. We had a lot of team fun together to find all puzzle pieces. I would highly recommend this set for parents!

[This review was collected as part of a promotion.] We bought this a few months ago and are very pleased with it. My husband didn’t have any trouble putting it together. He is a perfectionist so he took it slow. Our 3 grandkids love it! Well worth the money!

We bought this for our growing toddlers who need “more” to keep them occupied. The telescope snapped off so shortly after installation. My kids love this set. I did have an issue with lots of pieces having cracks in them. Some pieces also had pieces chipping off which was more cosmetic than anything. The kitchen piece needs work as well. Due to being an outdoor toy and battery operated, it is not water proof or Resistant. The blender took on water and I am not sure if it will work for this upcoming summer. But overall, we love it! The tube slide was very difficult to put together, but my husband and I got it done.

My 3 year old daughter loves her new play set! She loves all of the different activities—from the kitchen to the rock wall to the slides. She’s already excited to invite her friends over to her park. The quality of the play set is outstanding so I’m confident it’s a safe place for my daughter to play. Plus, it looks beautiful in our backyard space. This play set will be a favorite for us for years!

[This review was collected as part of a promotion.] We bought this swingset a couple months ago. It's definitely a labor of love to assemble. Using both the paper instructions and the app is helpful! We needed a replacement board, and it was such an easy and quick process. Most importantly my kids couldn't be happier.

We ordered this Playset just before the pandemic hit. Thank goodness we did because it gave our kids something enjoyable to do outside. They absolutely love it! It looks great in the yard too! It definitely takes some time to put together but all the pieces were there and nothing was damaged in shipping.

I bought this a few months ago, and it was the best decision. My daughter loves it. All of the activities keep her outside and entertained for hours. I honestly don't think I could have survived the Covid-19 shelter at home without it. My only negative is the assembly of the tube slide. It took forever. Make sure you pay very close attention or the notes and the details.

We purchased it as soon as it came in stock. We had a BBQ and a few of us put it together in a day. Kids love it. Has lots of features all the parts, and is easy to put together. We have had it for 2 months and the kid loves it. From one kid to 4 kids they are going to have loads of fun with this unit. We were very surprised at the quality for the price. All the tools were included but we had added some power tools for quicker assembly. You will not regret purchasing this one.

We purchased and assembled in December ‘21. After 6 months with our 3 boys (ages 2, 3, and 5), the swingset is holding up great! I contacted the customer service 1 time so far after the kitchen items were left out in the rain and they were super helpful! I highly recommend this swingset!