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Customer reviews for Backyard Discovery Bristol Point Cedar Swing Set/Playset for
Backyard Discovery Bristol Point Cedar Swing Set/Playset
4.3 out of 5 stars
stars1,460 ratings1,152 reviews
  1. 5 stars67% (985)
  2. 4 stars18% (264)
  3. 3 stars4% (62)
  4. 2 stars2% (33)
  5. 1 star8% (116)
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Showing 191-200 of 1,152 reviews
Jun 3, 2025
Ace
3 out of 5 stars review

Playground

My playhouse swingset was sent with one item loose, not boxed. I am still trying to make contact with the manufacturer for instruction on part of the build. Several items were cracked, others had chuncks torn off of the edges due to lack of proper care during shipping, at least that is my guess. I love the challenge of putting this playset together, but without the paperwork it is not possible. The chips, cracks, can be dealt with but I am at a standstill without the instruction manual.

Helpful?5DYMH5QYQP4Q13884314503
reply from BYDSales

We aim for 100%, 5-star satisfaction and apologize that your experience was less than perfect. Not to worry as your set comes with a warranty and we will work with you to get the damaged parts sent out your way. I would encourage you to contact our customer advocate at 800-856-4445 8 am -6 pm CST 7 days a week.

Jun 10, 2025
playset
4 out of 5 stars review

Its a beautiful playset

Definitely prepare everything before you start...get your sawhorses out or table...get the hardware set up and get your wood and panels together and I mean letter wise it makes it much easier to put together... so you aren't running around in circles it will save you time and the frustration.... two of us got it together took two half days could of finished in one if no rain..but it was actually a good break.....tube slide needs two people... also I wish the wood for the stairs was a bit thicker and the floor in tree house... but it held 150# adult with 20# child was sturdy could actually stand... Hopefully it holds up to a Minnesota winter time will tell... good luck remember to get everything organized and ready..

Helpful?5DYMH5QYQP4Q13884314503
reply from BYDSales

We appreciate the detailed review!

Jun 22, 2025
SummerFun0808
5 out of 5 stars review

Cut swing set for our 6 and 1 year old!

Great swing set! We had a professional company come to set it up, it was the best choice we made! It took about 4 hours for them to set it up and anchor it. We sealed it ourself within two days of that. The set is very nice and sturdy, my husband and myself have been on the top fort with no issues. Our kids are outside on their swing set everyday!

Review from backyarddiscovery.com
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Jun 22, 2025
sirtextsalot
3 out of 5 stars review

Organize

First thing. Open every box and sort your pueces. Take 1 of the boxs and cut off the top. Lay it on a table. Organize the screws, nuts and bolts etc by number and color. Use a sharpie and make the number bigger for old eyes. Once you have everything organized then you can start building. Decent playset. Some wood seemed week, but hold me at almost 200 lbs. Door split even using the pre drilled holes. It works just not real happy with the door. Tunnel slide. Follow the directions and dont get in a hurry. End of the day my grandson loves it. Took me about 10 hours after sorting it all.

Helpful?5DYMH5QYQP4Q13884314503
reply from BYDSales

Thank you for your review and feedback as this helps us improve our customer experience! If you need assistance with any replacement parts, you do have a warranty and may contact us at 800.856.4445. Our team is available 7 days a week, 8am-6pm CST.

May 27, 2025
Lcparker
5 out of 5 stars review

Time Consuming Build but WORTH IT!

Our daughter is obsessed with her “playground.” As soon as she gets home, she heads straight for it and stays out until nearly dark. She’s 2 and a half and loves the kitchen and slides. The assembly… it took 2-3 people about 15 hours to complete. The app was SO helpful. Being able to turn the picture to different angles was extremely beneficial. USE THE APP!! There were a couple of pieces that were labeled incorrectly in the instructions. But other than that, the app and instructions were great. One HUGE thing you HAVE to be careful on is the tube slide! Be sure you line up the R with the arrow. We never used the L (don’t know what it’s for). BUT we accidentally flipped a piece upside down (the straight circle tube that attaches to the very top piece). And we had to undo those two sets of bolts. The tube slide was time consuming, but just follow the line the R to Arrow rule and you’ll be fine. I would have liked longer screws in that tube slide attachment part. We also had to take the top board off to fit the tube slide and replace the board afterward. There were a few issues along the way with boards splitting, which is my biggest reason for not giving a 10/10. Sometimes it was when we hit a knot and I know that’s unavoidable. But others was just thin wood. I also over tightened the bolts on part of the tube slide when building the cylinder pieces themselves. Be careful not to do that or you’ll have to get washers / larger bolts to fix the issue. My dad who helped my husband and I assemble it is pretty handy, so he was able to fix (or is going to fix) a few of those main wood issues. For the electric stove, the instructions aren’t very clear. You insert the batteries. Then you have to place the blender on the sensor to make it work. You also have two other sensors that go on the bottom of the pot and frying pan to make them make a sound as well. ALSO there are soooo many bolts, screws, washers… I think the process could have been a lot more smooth with more streamlined parts. before you start building, my biggest piece of advice is to take an hour or so and open up every box. Then sort the hardware based on numbers (10’s, 100’s, 200’s etc). You will also need to sort the wood pieces letters A-T. Sorting all of that beforehand makes it a ton easier! Overall, the swing looks amazing. Be prepared for a long few days of building.. but it was worth it.

Review from BILT
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May 21, 2025
Erin
5 out of 5 stars review

GET THIS SET!

I got this Swingset for my daughter’s 4th birthday and it’s perfect. I got it for $300 off and had someone else put it up. It’s the right height that she can grow into. She really loves the play kitchen on the bottom. I was between this and the magnolia falls set but this one made more sense. It’s taller and cheaper! If you are on the fence the Bristol point is so worth it!

Helpful?5DYMH5QYQP4Q13884314503
reply from BYDSales

Hi Erin-<br /> Thank you for taking the time to leave a review! We are so glad your daughter is enjoying her new swing set.

Jul 9, 2020
Toni
5 out of 5 stars review

Verified Purchase

Sams club backs up the entire process of purchase.

Excellent product, very happy with choice.

Helpful?5DYMH5QYQP4Q13884314503
reply from BYDSales

We are glad to hear you like our product.

Apr 6, 2021
Lisalou
4 out of 5 stars review

Verified Purchase

Wonderful play set!

Great product, just very time consuming to put together.

Helpful?5DYMH5QYQP4Q13884314503
reply from BYDSales

Thank you for the review

Apr 27, 2022
cau44
5 out of 5 stars review

Verified Purchase

Great playground!

Son is very happy!! Great set!

Review from backyarddiscovery.com
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Aug 14, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

One of the best...

This is such a great playset! My granddaughter absolutely loves it ❤

Helpful?5DYMH5QYQP4Q13884314503
reply from BYDSales

We are excited to earn a 5-star review. Thank you